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Do you have at least one valid contact phone number on your Digital Life account?
A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.
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• Other
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Need 12 mo. history of my account
where must i go to find this account history to copy?
Questions
• Wireless Billing
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Transfering current GoPhone number to a Freedom Pop account.
I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance. wkmatl
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• More AT&T PREPAID Discussions
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Will AutoPay charge my new card or both my new and previous card on file?
I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
Questions
• Wireless Billing
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Activated SIM, but can't login or use phone
I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa
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• Phones, Tablets & Devices
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Why didn't autopay give me a discount on my prepaid phone bill?
Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month
Questions
• Account & Usage
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What is the difference in Protech for 4Fee and Protect Advantage Insurance for 4 Premium
These are on my bill and an extra $40 for both of these services
Questions
• Wireless Billing
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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID
I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
Questions
• Phones, Tablets & Devices
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Need my name removed from previous group account
I transferred out of a joined group account year ago. My name is listed as the secondary acct holder. I have no contact with the primary or the pin # to take it off. Would a secondary account holder ever be made primary without consenting to it? Should I be worried about being held responsible or h
Questions
• Wireless Account
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Account nickname is not changeable?
I have an account with several phone lines.At some point I have changed primary phone number, so the account defaulted to the next number as primary and was given that phone number user's nick name.Now I have my account, my billing information, but the nickname of it reflects just one user's name, i
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• Account Features
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Out of US how do I recharge my prepaid?
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
Questions
• Account & Usage
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Where do I find the account number for my AT&T Prepaid account?
According to https://www.att.com/support/article/my-account/KM1022998/ I'm supposed to go to Profile > Sign-in info. Scroll to My linked accounts. There is no Profile menu when I log in, but there is "Profile & Settings". However, there is no "Sign-in info" selection on that screen, no
Questions
• Wireless Account
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PAYMENT DETAILS
HelloWhen proceeding to submit a U-Verse payment to my account. Two options "Checking Account or Debit Card". My choice was to pay via my checking acct. When entering my Name/Routing number/Account Number. then clicking continuing the Red Alert message came up stating "Invalid Routing Number" ! What
Questions
• U-verse TV Account
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Call history for a discontinued cell number
I changed service provider on one of our cell phones last year so that number no longer appears in my ATT account. How can I access the call history on that number while it was serviced by ATT?
Questions
• Wireless Account
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How to find account #
I have had my prepaid Iphone SE for 3 years or so and I am trying to transfer my current number over to a new phone. I don't have my account number on hand and i cannot find it anywhere on the prepaid at&t site even after i logged it to my account (using my cell number). I need the account number to
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• Account & Usage
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Payment Arrangements
I finished chatting with a representative got help making a payment to get my service restored was able to come to an arrangement after he spoke to a supervisor pay an amount now then pay the rest in payments both told me how to make an arrangement but it won’t allow me to and been on the phone with
Questions
• Wireless Account
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How do I cancel my ATT Prepaid account?
How do I cancel my account?
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• Account & Usage
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Outside US without access to my AT&T account but need to pay bills and retain number
Hello, I am currently outside the US and unable to access MY AT&T account online. I want to retain my number and pay all the due bills.I tried calling multiple times with another US number to +1.314.925.6925, however, I was never able to talk to a representative.Please help me pay my at&t bills and
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• More AT&T PREPAID Discussions
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Can the AT&T Calypso phone be used with the AT&T Unlimited Elite plan ?
Does anyone know if the AT&T Calypso phone can be used if we upgrade to the AT&T Unlimited Elite plan ? It says the phones have to be 5g compatible. Can the AT&T Calypso phone still be used ?
Questions
• Other Phones & Devices
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network unlock code
I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code
Questions
• Account Features