A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but ha

A few days ago our wifi suddenly stopped working across all devices. After my mother spoke with support she was able to get only her laptop to work through the Ethernet cord she had attached which is odd because my PS4 was also attached via Ethernet and would not work. So the next day we were sent a

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Is it possible to get a one for one Wifi Router replacement?  I consistently have to reboot it, change channels, restart it, etc.    I would buy my own but I understand ATT does not allow this, sadly.   My issues happen regardless whether I am connected through Wifi or stra

I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has

I followed the instructions to connect my LG K30 (ATT mobile phone) to my ATT Wi-Fi but it won't stay connected. It connects and immediately disconnects. I do not have unlimited data on my mobile phone so when I'm in the house, I want to use my wifi. I have set warning limits on my phone and am hit

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

I followed the instructions to connect my LG K30 (ATT mobile phone) to my ATT Wi-Fi but it won't stay connected. It connects and immediately disconnects.I do not have unlimited data on my mobile phone so when I'm in the house, I want to use my wifi. I have set warning limits on my phone and am hitti

I'm attempting to update my emergency address for e911 under Wi-Fi calling. It's a relatively new address, 2 years old.  Looks like the address does not exist in the AT&T e911 database.  It exists in the USPS database and local post office and 911. Someone else had this problem a yea

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

I'm from Croatia and I texted (via whatsapp) someone from the UK will I get charged?

I have done a good pakage but still my wifi remains slow all time. after 3 weaks I came to know that there are so many things were going on.  My neighbours were stealing my connection. I have made my connection very scure but still they manage to steal my passward.  How make this

I have tried to sign in to this from day one and haven’t ever been able too…

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

My wifi keeps going out, I’m constantly restarting/resetting the gateway. The white light is always flashing. Rinse and repeat. The device isn’t even 4 months old.

I do not have the ability to give ATT&T my money for Wi-Fi service. I would like Wi-Fi and the function does not work / can’t create an account with ATT&T

Hello! I upgraded my internet to the 1000Mbps but I have an issue with wifi coverage in my two story, 2800 sq ft house.  My gateway is the Arris NVG589, located in my master bedroom closet, which is in the back of the house on the second floor.  Needless to say my signal is extremely weak