Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1K)

Relevance

Accepted Solution

Official Solution

Saving MAC filtering on a 5268 Router

I am trying to limit wi-fi to specific devices. I did this all of the time with my old router when I could toggle between "blacklist" and "whitelist". We have been upgraded to the 5268 and I just can't get it to work. I did first have to shutt off the WPS to prevent a red box and error from occurrin

Questions

456

9

0

Accepted Solution

Official Solution

Internet in the car

Hi, i am new here, is there a possibility to have internet in the car? 

Questions

174

6

0

Accepted Solution

Official Solution

At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

107

3

0

Accepted Solution

Official Solution

a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

Questions

271

3

0

Accepted Solution

Official Solution

public ip address

My public ip address has changed at least 3 times in the past week. Since we're working from home, my company is trying to whitelist/safelist our public ip addresses for a staging site for via wordpress. But they're constantly having to update the public ip address. This is frustrating. This address

Questions

277

1

0

Accepted Solution

Official Solution

Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

Questions

54

1

0

Accepted Solution

Official Solution

Data usage high when on WiFi

I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?

Questions

68

1

0

Accepted Solution

Official Solution

In case of WiFi calling, will my 3G microcell still be useful

Is my 3G microcell still useful if I have WiFi calling

Questions

153

3

0

Accepted Solution

Official Solution

Best Router/Gateway/Modem for ATT FIber

I am looking into switching to ATT Fiber and wondering about equipment. My house is fairly large and has plaster walls which makes it hard to broadcast wifi signal across the entire house. First, would the gear ATT provides be fast and cover my entire house? And if not, would it be possible to eithe

Questions

1.5K

1

0

Accepted Solution

Official Solution

Getting a message that says I have no data availible, but I already purchased pre-paid data.

I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

Questions

1.1K

1

0

Accepted Solution

Official Solution

Connect data backup to AT&T router

How do I connect a Seagate Backup plus Hub to a Arris BGW210-700 router?

Questions

73

1

0

Accepted Solution

Official Solution

Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

Questions

1K

1

0

Accepted Solution

Official Solution

How to change the name & password on an ATT Wi-Fi router

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

Questions

396

1

0

Accepted Solution

Official Solution

The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

221

1

Accepted Solution

Official Solution

Incurring Text Charges While Out of the Country

My wife and I were in Mexico last month with our iPhones set to "Cellular Data" OFF, "Roaming" OFF, and "Wi-Fi Calling" ON.  My wife has the international plan were if you make at least one international call (which they all will be since we were out of the country) you get charged $10 for the day.

Questions

818

1

0

0

Accepted Solution

Official Solution

AT&T Cable Modem Router: Change/Replace w/ Personal Cable Modem Router

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

Questions

6.8K

1

0

Accepted Solution

Official Solution

Have an AT&T plan already; need a short-term mobile hotspot and more data for travel

Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel.  Is there any option to use my cell phone as a hotspot and purchase additional d

Questions

535

5

0

Accepted Solution

Official Solution

AT&T Slow Wi-Fi - Fixes & Things to Know

Learn how to improve your Wi-FI speeds and why your internet is not working like you think it should First, let's try some fast fixes to speed up your Wi-Fi. Restart the modem Clear up the modem environment Turn off devices not in use This clears up the backend process that may be slowing yo

Questions

134.3K

10

0

Accepted Solution

Official Solution

Traveling? Need Access To Wi-Fi? There Is An App For That!

Traveling? Wondering where you can connect to Wi-Fi? With one of our qualifying international packages, the wondering game is over. Download the Global Wi-Fi app now. Download The App Now! App Store Google Play Store   How To Connect & Find Participating Wi-Fi Hotspots Open th

Questions

3.7K

2

0

0

Accepted Solution

Official Solution

New Build House but with no internet providers available

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

Questions

2.3K

2

0

Not finding what you're looking for?