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BGW320 Wi-Fi does not work after thunderstorms.

Our power went out in the middle of a thunderstorm and when it came back on Wi-Fi did not work. Rebooted the box and it is still not working. How do I fix this?

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166

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ATT Wi-Fi Extender Help......

When I move the ATT Wifi Extender closer to the side of the house where my outdoor security cameras are it tells me that it is too far from the gateway to connect. I have a hardwire location on that side of the house, can I just leave the extender hardwired and get it to broadcast that way? This ext

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149

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Device not working with Fiber

I have a device that was working fine until my Internet was changed to Fiber. The device requires a router set to use DHCP to provide it with an IP address. Can anyone tell me the specifics about the new modem and how to tell if it is set to use DHCP?

Questions

248

2

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No Personal Hot Spot On iPhone SE

I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?

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82

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WI FI Calling and PrePaid?

We had a cell outage in our area, so I tried to enable WI FI Calling and I got (and still get) an error that states that Wi Fi Calling is not able to activate due to our account type.  (EDS0002 is the error that appears in parenthesis).  I have an iPhone 7S that used to do wi fi calling before we sw

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11.6K

13

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Combine 2 Wi-Fi Bands

I have 2 Wi-Fi Bands (2.4G and 5G). How can I combine them to get better coverage?  This was recommended by AT&T tech who provided me with a link some time ago.  However, the landing page does not address combining Wi-Fi Bands; search has been futile.  TIA.

Questions

596

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Upgrade from internet 300 to internet 1000. Need installation?

Hello I have currently internet 300 with a ATT router. I see it would be cheaper for me to upgrade to internet 1000 but I do not want people to come into my home during the coronavirus pandemic.Would I need a new installation if I upgrade or is my current router enough?

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3.3K

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Troubleshoot Your Internet, Wi-Fi, Gaming & Overall Online Experience - Solutions from AT&T Community

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

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320.7K

45

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Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

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182

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Use own BGW-320 Fiber Gateway

I am currently renting the BGW320-505 WiFi fiber gateway (installed by ATT technician when I signed up). I've recently purchased the BGW320-500 from Amazon (for about $170), but when I plug it in it's flashing green light and I have no broadband connection according to web control panel (192.168.1.2

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9.2K

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Any AT&T fees for hitting 802.11u "AT&T Wi-Fi Passpoint" enabled international hotspots?

Does anyone know if AT&T charges for stumbling upon one of those new "AT&T Wi-Fi Passpoint" enabled hotspots while traveling internationally? Zero of 3 AT&T agents knew. I travel internationally with my iPhone in airplane mode, cellular data off, Wi-Fi enabled, and Wi-Fi calling enabled. As long as

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4.7K

2

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wireless internet self installation

I received an email that I have an appointment for Wednesday (1/6/21) for self installation of my wireless internet. It doesn't state explicitly if someone is going to be bringing it to me, or if I'm to receive a package.  If someone is bringing it to me, do I need to be home for the entire du

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818

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My AT&T wireless receiver keeps losing signal when connecting to access point

Have had one wireless receiver for some time (over a year) and still find that it loses connection to the access point almost every night.  We go through the process of power cycling both the access point and the wireless receiver and it usually works for the next 24 hours or so.  The access point i

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427.5K

223

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At&t hotspot map

Where can I find a map of at&t wifi hotspot map! Not 5g or 4g service map. I want a map of available free at&t wifi hotspot locations available to at&t internet subscribers.

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804

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Do green AT&T communication boxes in front of the house radiate wireless frequencies ?

Hello, In the front of a house near the drive way these are the AT&T communication boxes (3 of them). See the picture. Do these green AT&T communication boxes in front of the house radiate wireless frequencies ? What is the purpose of these boxes ? Are these supposed to provide some ki

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847

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NETGEAR Nighthawk Mobile Hotspot Router is AVAILABLE NOW from AT&T!

  Get Faster Streaming on AT&T with the First 5G Evolution Capable Mobile Hotspot Router   AT&T and NETGEAR, a leading provider of networking devices, are bringing the first 5G Evolution capable mobile hotspot router to the U.S. The NETGEAR Nighthawk Mobile Hotspot Router provid

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17.8K

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Netgear Nighthawk M6 Pro

I just recently purchased a brand new Netgear Nighthawk M6 Pro, and I cannot connect anything to its hotspot other than my phone, I have tried multiple different devices from laptops to gaming consoles and nothing seems to work. The network name appears on other devices when scanning for wireless ne

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619

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Add an external HD to NOKIA Model Number BGW320-505 gateway

I noticed a USB port on the gateway and can I add a External Hard drive to the gateway and have a network drive?

Questions

671

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How to Find your Wi-Fi Network Name and Password using the myAT&T app

Looking for How to CHANGE your Wi-Fi Name and Password?   Check out more features on myAT&T.     How to Find your Wi-Fi Network Name and Password Login to the myAT&T app. Scroll and select “Fix it now! Support tools”. Select “Manage my Wi-Fi” and view your in

Questions

31.5K

4

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Turning on 2.4Ghz for Smart Devices

Pretty much all smart devices in my house use the 2.4Ghz. My AT&T modem (w/Fiber service) had a single SSID and I believe it routes to either 2.4 or 5ghz automatically. So far I have been able to connect most smart devices but two, in particular, the smart LED light strip controller and our kitc

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8.2K

14

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