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Hello I have currently internet 300 with a ATT router. I see it would be cheaper for me to upgrade to internet 1000 but I do not want people to come into my home during the coronavirus pandemic.Would I need a new installation if I upgrade or is my current router enough?
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AT&T Fiber Installation
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I noticed a USB port on the gateway and can I add a External Hard drive to the gateway and have a network drive?
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AT&T Fiber Equipment
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Hello, In the front of a house near the drive way these are the AT&T communication boxes (3 of them). See the picture. Do these green AT&T communication boxes in front of the house radiate wireless frequencies ? What is the purpose of these boxes ? Are these supposed to provide some ki
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AT&T Fiber Equipment
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Get Faster Streaming on AT&T with the First 5G Evolution Capable Mobile Hotspot Router AT&T and NETGEAR, a leading provider of networking devices, are bringing the first 5G Evolution capable mobile hotspot router to the U.S. The NETGEAR Nighthawk Mobile Hotspot Router provid
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Other Phones & Devices
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I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?
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Plans & Features
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Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more! Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,
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AT&T Internet Installation
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Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?
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AT&T Fiber Ordering
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Have had one wireless receiver for some time (over a year) and still find that it loses connection to the access point almost every night. We go through the process of power cycling both the access point and the wireless receiver and it usually works for the next 24 hours or so. The access point i
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Watching U-verse TV
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Pretty much all smart devices in my house use the 2.4Ghz. My AT&T modem (w/Fiber service) had a single SSID and I believe it routes to either 2.4 or 5ghz automatically. So far I have been able to connect most smart devices but two, in particular, the smart LED light strip controller and our kitc
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AT&T Fiber Equipment
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Looking for How to CHANGE your Wi-Fi Name and Password? Check out more features on myAT&T. How to Find your Wi-Fi Network Name and Password Login to the myAT&T app. Scroll and select “Fix it now! Support tools”. Select “Manage my Wi-Fi” and view your in
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AT&T Internet Features
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I am currently renting the BGW320-505 WiFi fiber gateway (installed by ATT technician when I signed up). I've recently purchased the BGW320-500 from Amazon (for about $170), but when I plug it in it's flashing green light and I have no broadband connection according to web control panel (192.168.1.2
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AT&T Fiber Equipment
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I'm using the original phone app (not virtual VM) and don't want to use virtual VM. I have turned off VM password. My phone is am unlocked Samsung S10e. When connected via cellular and dial 1, I get to my VM without being asked for a password. When connected via wifi calling and dial 1,
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Data & Messaging Features, Internet Tethering
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I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla
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Online Account Access
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Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps. I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks. Also I have tried going to less congested channel
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AT&T Internet Equipment
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I need to clarify and determine whether we need a mobile hotspot on our phones: When I connect to a public wifi, that's a hotspot? A mobile hotspot is when a hotspot is not available and I use the phone to create one? And once it's created, we log into it as needed? Otherwise, turn it off to
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Device Features
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If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below! Wireless Receiver Installation Need to troubleshoot? Check out our TV Help Article or Internet Help Article -ChrisZ, AT&T Community Specialist
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U-verse TV Equipment
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Currently I am using a BGW210 modem/router that was provided by ATT and I'd like to know what are the supported brands and references that I can use to connect to this one. Also, would this AT&T modem support wifi 6? Thank you!
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AT&T Fiber Equipment
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I have a model an unlocked Galaxy S20+ 5G (G986U1), which according to this(https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf), is capable of using wifi calling when unlocked if it has a software update. The wifi calling option is simply not
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Device Features
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Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected! Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p
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Device Features
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Hi, my ZTE Velocity is no longer updating the data amount although it is still allowing my devices to access the internet fairly well. I took it to an ATT store where they reset it and now I can no longer give it a new name and a different password. Is ATT considering this device obsolete now
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Phones, Tablets & Devices