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ACI Router Vulnerability Study - Your Data Is Not Safe - Financial Transactions Are Insecure

American Consumer Institute has just released a study (http://www.theamericanconsumer.org/wp-content/uploads/2018/09/FINAL-Wi-Fi-Router-Vulnerabilities.pdf) showing that the vast majority of routers in common use today have serious security flaws that would allow hackers to steal your data and, if y

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Best Wi-Fi Gateway with 40+ devices connected

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

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Complaint number

Anyone know a direct number or email for complaints. Still do not have internet service and all I get is the standard “we are working on it” since 4/29.  

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Wifi extender

Devices haven't connected Reboot changed nothing Won't connect manually either Still connecting only to Gateway router There is 50 ft and 3 walls between Gateway router and my bedroom where all devices live Connection is excellent when it's good Frequently drops out completely This is a problem beca

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Wifi Connectivity Issues

My wifi keeps going out, I’m constantly restarting/resetting the gateway. The white light is always flashing. Rinse and repeat. The device isn’t even 4 months old.

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Internet services

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

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AT&T Gateway Modem is DOA ... What is a compatible replacement?

My AT&T gateway modem died yesterday afternoon - have a new one on order but need to work from home in the meantime. There is no telling how long it will take to get here. If it is based it on how long it took to get to the point I could even ask for a replacement, it could be next year. Never did g

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WiFi Extender Keeps Kicking Me Off Of WiFi

I just installed an AT&T WiFi extender and now, my wifi keeps dropping....

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total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

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Terrible customer service

I had At&t prepaid this month but had to cancel. I contacted customer service on the 14th to have calls forwarded. 4 representatives and finally the last one told me it was all set. Of course, it was never completed. I called again on the 15th, 16, th and even visited a corporate location on the

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Totally congested tower every evening slowing download to 2 mps, upload to .5 mps

Only one tower available in my rural area. When everyone is home speeds slow to virtually zero. ATT hasn’t upgraded in the past 15 years.  I pay for service I do not receive.

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WIFI Security in MobileSecurity App identifying home WPA3 network as Open

I just started trying the MobileSecurity App and enabled the WI-FI Security section with VPN protection for Open networks. Sounds great and I like it outside of my home on Open networks. I noticed it is viewing my home network with WPA3 encryption as Open and setting up a VPN from my home. 

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AT&T cellular systems and no guarantee for price paid for services.

Over ten years ago I tried AT&T; using their cellular and data connections, they failed then and now. I am in a mapped service area easily within reach of cell towers along high, just not getting enough signal to keep a connection to complete updates and some minor Internet activity. My new 4G

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Error Message ERR0093-WS when Updating Emergency Address for WiFi Calling on iPhone

I'm attempting to update my emergency address for e911 under Wi-Fi calling. It's a relatively new address, 2 years old.  Looks like the address does not exist in the AT&T e911 database.  It exists in the USPS database and local post office and 911. Someone else had this problem a yea

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3rd party router not working.

Did the ip passthrough. Not working. I'm using a Netgear router. It will not receive internet connection from bgw320-505.

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Wi-fi and a den which used to be a carport- no connection

I have a den which used to be a carport many years before we bought the house. I have AT&T Internet 300 via fiber and Uverse 200 in a couple of places (the den has it wirelessly, and wired in my room). It was already a den when we bought the house. I can't connect to Wi-Fi in the den on my Andr

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Gateway Router

Got a new Gateway Router and it won't connect

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Intermittent WiFi Connectivity across all devices except streaming sticks

Hi, I live in a small 3 bedroom apartment and already have 2 extenders, so coverage is pretty good. But, I keep experiencing constant periods throughout the day where all of my devices (laptops and mobile devices) constantly disconnect and reconnect to the WiFi network; at times, they remain conn

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Internet Service for New Subdivision

Hello, I just bought a house that is in a new subdivision area, the existed neighborhood has AT&T as an ISP, I was wondering what should I do to request to extend the service to our area. 

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Fiber Cable issue - No internet since Friday June 10 - affecting over 200 customers.

We lost internet 5 days ago. When you call AT&T all you get is 'do you have the app or sign up for text, updates will be sent to keep you updated'. Yes...I have both but this does not help. What is the hold up? For those of us who work from home this is huge. I work nights so I cannot go to a St

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