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Paygoonline Not Working

I was gonna set my prepaid, but I cannot access the paygoonline site. Is it down? Or I can't access it when I'm abroad?

Questions

 • Account & Usage

113

2

0

Accepted Solution

Official Solution

LG V20 H910 update to Android 8.0 Any solutions?

I own a LGV20 H910 phone. It has Android 8.0 version, and it works fine on the AT&T network here in Texas, but it has a broken screen. So I bought an exact replacement, knowing it would work because it says so on the AT&T website. However, after inserting my SIM card it didn't work - would n

Questions

 • Android

49

9

0

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Porting # from another Pre-Paid Company

I am thinking of switching from my current provider (Straight Talk) over to AT&T's pre-paid services. The question is, would I be able to port my current number over to AT&T? I have a wife with serious medical issues and speak to doctors daily and we spend quite a bit of time on the road

Questions

 • More AT&T PREPAID Discussions

39

2

0

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AT&T prepaid mobile phone plan - wifi calling and receiving texts from international numbers

Hi there, I am looking into getting a prepaid AT&T 3-month plan (8GB data, unlimited text and talk for $33/month + taxes etc) for my mobile phone and was wondering if anyone knows whether: - You can you use wi-fi calling on this sort of plan - Whether you can receive texts from internationa

Questions

 • Plans & Features

123

4

0

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Password changed text

Hello,Recently I recieved text (June 2nd, 3:38 AM) saying that I have changed my pin number. But I have not done this. I tried to call the Service Center but it took me so much time to connect. Hence I post at here.I am worried someone hacked into my account. Could you help with this issue?Sincerely

Questions

 • Online Account Access

982

3

0

Accepted Solution

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Prepaid minutes renewal says I still have a payment due

I originally activated my phone using a $65 prepaid card, with unlimited text,call and data for a month. It is about to expire and I purchased a $50 prepaid card this month because I don't really need unlimited data. However, when I renew and enter the prepaid card pin, the system tells me I stil

Questions

 • Account & Usage

28

1

0

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If I deactivated my autopay do I still need to cancel my prepaid plan?

Hi! I was wondering if I need to cancel my prepaid plan, even if I deactivated the autopay, to avoid future payments. I had to leave the States due to COVID-19, and I'm not using the phone number, so I'm no longer interested in retaining the line. I tried to call the abroad service number but the s

Questions

 • Account & Usage

71

1

0

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AT&T Prepaid, going to Germany and Ireland

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t

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 • More AT&T PREPAID Discussions

1.6K

1

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Using a Prepaid Card to top up a Pay as You Go

I'm purchasing a new prepaid phone for someone who has a pay as you go plan. The phone will come with a prepaid card for the $30/month service. Will the prepaid card that comes with the new phone work to refill a pay as you go plan?

Questions

 • Plans & Features

279

1

0

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prepaid - change plan - overpayment

I own three ATT prepaid lines with multi line discount.  Yesterday I changed two of them from a 6G data plan to 1 G data plan which cost less. I was charges additional $259 and $17 for each of them for the prorated fees for August. I already paid full amount for August for 6GB data plan services on

Questions

 • Account & Usage

3.5K

1

0

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Cancel Prepaid Wireless Account

Hi,  I am unable to login to my att account and I can't retrieve the PIN since my sim is not working (I'm out of the United States).  I have AutoPay enable so I need to end my account. Is it possible to end my account without the PIN code? I have the physical sim, so I can communicate the number pri

Questions

 • Account & Usage

46

3

Accepted Solution

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how much data is left after 2.0 gb is done ?

i would like to know how much data is after 2.0 gb is used . i tried looking on att website and i read unliminted to 128kpbs , but i assume i read it wrong , can anybody help me.

Questions

 • Wireless Account

694

6

0

0

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from android to apple

will I be able to transfer files and apps on android phone to new apple?

Questions

 • More AT&T PREPAID Discussions

18

2

0

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Prepaid calls from St. Croix to U.S.

I will purchase a prepaid phone in the U.S. and intend to call the U.S from St. Croix but unsure if I will be charged an additional fee. Your website (https://www.att.com/shop/en/wireless/international/long-distance.html#u) states calling the Virgin Islands from the U.S is free, but it does not say

Questions

 • Plans & Features

168

1

0

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Closed

Why AT&T doesn't make discounted unlimited plans availability easier for PREPAID customer during pandemic COVID-19?

I see on www.ATT.com/prepaid website with all these unlimited plan for $45 or $65 with autopay. But apparently it is only available to new customer ONLY. Why AT&T doesn't make these unlimited plans availability easier for PREPAID customer during pandemic COVID-19? I was told by AT&T customer repr

Questions

 • Plans & Features

152

2

0

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Updated prepaid G3 flip phone account to use my new 4G flip phone. Still get the 3G going away message. Why?

Updated prepaid G3 flip phone account to use my new 4G flip phone. I am still get the 3G going away message on my new phone and sends me to que for the sales people.  Why is this still happening?  I just want to use my new 4G phone.

Questions

 • More AT&T PREPAID Discussions

60

3

0

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Official Solution

Canceling my service?

I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv

Questions

 • Account & Usage

99

1

0

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Cash balance used before credit card

I have a credit card on my account in order to get the autopay discount, but if I add a refill card, will the cash balance be used first when my autopay renewal date comes up?

Questions

 • More AT&T PREPAID Discussions

544

2

0

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Can I resubscribe my invalid SIM card again?

When I was subscribing my previous AT&T prepaid card early this year, I told the rep that I would be out of the states for eight months and I would not pay for the plan during that time. The rep promised me to keep my phone number for me (maybe he did a note or something, I am not sure). However, no

Questions

 • More AT&T PREPAID Discussions

137

2

0

0

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Using 25 cent plan

How I can purchase data.

Questions

 • Data & Messaging Features, Internet Tethering

690

1

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