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Prepaid Plan Unlock

i bought 5-6 months ago a Prepaid Plan with a phone bc i was on vaccation on USA, now im back to Chile and i want to use my Chilean Sim card on my phone so... i tried a lot of things and i cannot enter my account bc sends me a code for the american number and i cannot access to that messages here in

Questions

 • More AT&T PREPAID Discussions

52

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0

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Porting # from another Pre-Paid Company

I am thinking of switching from my current provider (Straight Talk) over to AT&T's pre-paid services. The question is, would I be able to port my current number over to AT&T? I have a wife with serious medical issues and speak to doctors daily and we spend quite a bit of time on the road

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 • More AT&T PREPAID Discussions

54

2

0

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Nokia 1616 cell phone unlocking

Will AT&T be able to unlock a Nokia 1616 cell phone. Would I need to bring it into a store for them to do this ?

Questions

 • Other Phones & Devices

43

1

0

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Prepaid Account number

Ive tried calling the number and went through all the options to try to get my account number. how do i contact an actual human and not the robot

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 • More AT&T PREPAID Discussions

198

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AT&T Prepaid questions - personal hotspots, quality, and how to switch from T-mobile?

Hi.  I am interested in AT&T Prepaid but I have two questions I couldn't find the answers to on AT&T's site. (1) my partner and I both currently have T-Mobile GSM iPhones.  (Mine is an iPhone SE, I forget exactly which model hers is but it's a few years old.)  If we get them unlocked, can we switch

Questions

 • More AT&T PREPAID Discussions

232

1

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Prepaid to postpaid what do I need to bring?

I am looking to go from a prepaid account (3 phones, all paid for/unlocked) to postpaid. I know I have to go to a corporate store, which is no problem, but I do not know what I have to bring with me.  Do I just need to bring the phone numbers?  The phones themselves?  The people (oh

Questions

 • Wireless Account

85

5

0

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Refund of $50 AT&T prepaid card

I bought a $50 AT&T prepaid card by mistake. I don’t have AT&T service. How do I get a rebate?

Questions

 • Account & Usage

174

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0

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Paygoonline Not Working

I was gonna set my prepaid, but I cannot access the paygoonline site. Is it down? Or I can't access it when I'm abroad?

Questions

 • Account & Usage

156

2

0

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Just plain WRONG!

On the 18th or 19th of Feb i purchased a sim card from a Myrtle beach store in South Carolina. It was on a Sunday so the mall hours were short. I went in the store and it was packed i said id walk around for 20mins and go bk in since it was two people working. i went in after time passed and asked f

Questions

 • Phones, Tablets & Devices

514

4

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Can I use same Sim after three months ?

I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st

Questions

 • Account & Usage

61

1

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switching from prepaid 3G phone (ATT) to new iphone SE postpaid - how to do this and keep the same phone number?

I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)?  Can

Questions

 • Apple

187

3

0

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Voicemail call could not be completed

Each time I try to go review my voicemail the prompt says "your call could not be completed please try again another time I am looking to be able to set up voicemail but have yet to find a solution. any help would be awesome thank u

Questions

 • More AT&T PREPAID Discussions

31

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0

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Unlimited data hotspot for 18 days

Hi everyone and thank you very much to whoever will be able to help.We are a family of 6 (2grandparents, 2parents, 2 teenagers) visiting from Europe for 18 days next month, in the California-Nevada-Utah-Arizona parks area, which we will be traveling in an RV. I am looking - if it exists - for an

Questions

 • Plans & Features

75

1

0

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Can I get a refund on unspent calling credit?

Hi, I'm at present an ATT prepaid GoPhone customer, using the basic phone service. I have around $60 worth of talktime left in my account. I am thinking of upgrading my phone, and I was wondering if it would be possible to get a full or partial refund. Does the answer remain the same if I want to tr

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 • More AT&T PREPAID Discussions

1.3K

5

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Prepaid questions

Have questions about prepaid phone plans. 1.) Do they allow roaming on other networks? 2.) I am interested in the 8gb online plan.  Is this 8gb data per month? 3.) Does AT&T allow wifi calling? 4.) Can the phone be used for as a hotspot? 5.) Can you keep your old phone number.  I

Questions

 • More AT&T PREPAID Discussions

231

2

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No way for a non US resident to cancel AutoPay

Hi, I was on a business trip in USA for two weeks and bought an AT&T prepaid SIM with AutoPay.I am now back in Europe and I am finding it impossible to cancel AutoPay. 1.)  Tried creating an AT&T ID (https://www.att.com/my/#/welcome?origination_point=login&generate_token=false&from_page=webreg), but

Questions

 • Online Account Access

398

2

0

0

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$2/day plan

Hi, I frequently travel outside the US for months at a time, and in the past while travelling, I would just switch my plan from the monthly to the $2/day plan. I no longer see this on my account, and contacted your team via social media who told me I need to post here to have you guys add the plan

Questions

 • Plans & Features

69

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0

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Request to see the feasibility of number portability from T Mobile to AT&T Pre-paid

Hi, I have a T Mobile post paid plan, Looking for AT&T pre-paid plan. But I would like to retail the same number. Please let me know if it's feasible in AT&T pre-paid new plan.

Questions

 • More AT&T PREPAID Discussions

143

2

0

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change phone plan for a month

now I m in a family college student prepaid plan, but how can I keep my number and get transfer to an individual plan? I need to travel to uk for one month, so I need to a plan that works for that.

Questions

 • Plans & Features

40

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0

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I'm a student and I need a line

I'm very confused with the different types of lines available. I'm a student and I need a basic line (prepaid or postpaid). I only use around 10 GB per month of data. I also need a new phone because my current phone is not compatible with the network in the U.S. It should also be a basic phone.&

Questions

 • Plans & Features

68

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