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I'm in the market for a new prepaid phone and I came across AT&T's iPhone 6S Plus 32GB for $294.(Essentially it is $249.99 with $45 towards the prepaid plan.) But, I already have a $30 prepaid plan that I've been using for 2 years. If I were to purchase the iPhone 6S Plus, will my monthly plan perma
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Phones, Tablets & Devices
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Hi,I'll come to visit Florida and i'd like to know if i can buy an AT&T prepaid plan using the eSim in my iPhone XS (unlocked) ?(I'd like to keep my french physical sim inside the phone)Thanks
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Plans & Features
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Here's the deal..I stopped my prepaid service with At&t to try this "free," service called Q-Link. It didn't work out, so I want to start back with At&t. I can't sign in because it saids I have no account anymore. I was told on the phone to get a new SIM card and I could sign back up. I inse
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Online Account Access
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I have a US prepaid sim and it's not working in the Philippines. It's not able to connect to the local network and I have no service at all. Troubleshooting steps I did: 1. Reset network settings 2. turn on and off airplane mode 3. rebooted phone 4. Removed sim and inserted it back 5. Reached
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Account & Usage
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I used AT&T prepaid during my trip and activatied Autopay.I would like to receive an Autopay payment receipt by e-mail.What should I do?
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Wireless Billing
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I had to leave the USA because of the COVID-19 pandemic and had to cancel my AT&T prepaid subscription for 5 months. Is there any way I can get my old number back before I return to the USA? I'd really appreciate your help and support!
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Wireless Account
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Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.
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Samsung
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I ordered prepraid simcard from amazon. I'm not AT&T customer yet, I'm not US citizen. Amazon sending it to Thailand. Will I be able to activate simcard and use it for receiving SMS?
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Account & Usage
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I am trying to sumbit a request to unlock my phone, but I keep getting a message that the info (first name, last name, email) is incorrect. If I try to the IMEI route, it will not let me push the "next" button. I am at a loss on what to do. I have tried several times and I know I meet the eligibilit
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Other Phones & Devices
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As subject, always information invalid
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Account & Usage
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Hello, I purchased the prepaid SIM with the $25 / month plan paying $301. My account shows that I have to pay $300. How do I activate the SIM as I have already paid the $300 for the plan upfront when I purchased the SIM. Thanks. P.S. The SIM has been delivered.
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Wireless Billing
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I enrolled in a prepaid $65 monthly plan as a new customer on 3/13 with a $15 auto-pay discount. I was charged $50 (pre-tax). On 4/12 (a day before plan expired), I switched to a $30 monthly plan. All I did was visit my prepaid account, selected the new plan from the list and confirmed. My bank ac
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Account & Usage
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I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.
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More AT&T PREPAID Discussions
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GoPhone and Prepaid services are some of the most widely used wireless solutions in the world, and it's growing every day! We know that you don't have to be in a contract to be a valued customer, so please join us as we answer all your GoPhone and Prepaid related questions on Wednesday February
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More AT&T PREPAID Discussions
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Shipper (ATT) set restrictions on shipping carrier (Fedex) so that I cannot make delivery instructions/change shipping address.
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More AT&T PREPAID Discussions
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I Buy 2 phones for gifts on ebayand send them to HondurasWe try to unlock them through the ATT service and it tells me the following:How can i solve this?
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Other Phones & Devices
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I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?
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Plans & Features
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How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.
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Wireless Billing
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We understand there is some difficulty with requesting a device unlock. You will find some information below on how to: - Submit a request to unlock a device. - Find the IMEI. - Check status of your request. - Requirements for device unlocks. How To Request A Device Unlo
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Account Features
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I've been an AT&t prepaid customer for a couple of years, but I lost my phone recently for a number of weeks. I didn't think much of it, but when I found my phone again, it wouldn't make any calls, and then I got an email asking me why I had canceled my account. It turns out during my period of
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Account & Usage