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Port Number from Net10 to eSIM and AT&T Prepaid Plan

I need to port my daughter's phone number from Net10 to an AT&T prepaid plan. She has the new iPhone that only accepts eSIM. I wanted to purchase the plan online but it looks like the only option is to receive a physical SIM card. Is the best approach for this situation to go to an AT&T stor

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843

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Prepaid Hot spot

Hello I have 2 accounts of hot spots wifi with phone numbers [EDITED] and [EDITED]. I charged my account with 90$ but it still doesnt show that its recharged. My wifi is not working. I bought an add on of 5gb which worked for 1 day.But I need the 100gb I bought for 90$ to be active. Please help. I a

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142

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Remove sim restrictions on my iphone

Hello, is there someone who knows the step by step or on what to do to remove sim restrictions on my iphone??? It was given to me and it was bought in America but I live here in the Philippines and wanted to use my GLOBE sim card here but i cannot use it because it was no supported

Questions

333

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

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168

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Second Phone Line Under A Different Name

My wife and I are on the same account. The account is under my name.  Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name.  Is there a way to have her phone number associated with her name even though I am the account

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295

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In store price for iPhone SE 2020 & 2022 for AT&T Prepaid

Does anyone here know what the current in store prices are for either the 2020 or the 2022 versions of the iPhone SE locked to AT&T prepaid for existing customers? A quick search finds that it's available in special, $99.99 for new customers porting a number (that wouldn't be me) $149.99 with

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801

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Recover Deleted Text Messages?

Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.

Questions

480

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ATT prepaid SIM card lost

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.

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486

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Activating an iPhone 5C to use prepaid cards

I want to take my old iPhone 5C and set it up for my 12 y.o. son, primarily to use for "emergencies" on the 2-3 days a week he's in school, which will give my wife and me some peace of mind. Instead of adding this phone to our wireless plan and having him tap into the unlimited data, we want to g

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691

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Who is eligible for active armour FREE?

Who is eligible for active armour FREE?

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1.4K

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Change service prepaid to postpaid

I want to change my prepaid plan to postpaid plans

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182

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Phone activated but not working

I purchased an unlocked phone, and ordered a prepaid ATT SIM card online. I chose the $25/month special if you prepaid $300 in advance. I chose the option to port my old number and filled out the required information.I received the SIM card via FedEx, and installed it in my new phone. (The packin

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3.1K

1

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prepaid card option as Tourist

Hey AT&T Team, End of May, I'm traveling to Las Vegas, NV for vacation. Is it possible to already purchase and setup the e-Sim while I am at home in Germany?

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213

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Traveling in Canada

While in Canada am I able to choose the provider/carrier I'm using (Telus, Bell, or Rogers)? If not, how is the provider selected when multiple are available in the same location?

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1.2K

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Service temporarily unavailable on prepaid

My grandmother recently bought a new phone (Samsung galaxy A03) and it was part of a deal, the phone and a $40 card bundle, she didn't know where on the receipt her card pin was and was putting in different numbers on the receipt, I guess she did it too many times cause now it says the service is te

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162

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Keeping my number when switching to Verizon

I have had my phone number for 20 years. I'm switching to Verizon.  I was told I needed a pin number from AT&T to do it. AT&T didn't recognize my prepaid account number.  I now have a new number but would like to get my old number back.   Can this be done?

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3.9K

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Question About iPhone 6s Plus Prepaid Offer

I'm in the market for a new prepaid phone and I came across AT&T's iPhone 6S Plus 32GB for $294.(Essentially it is $249.99 with $45 towards the prepaid plan.) But, I already have a $30 prepaid plan that I've been using for 2 years. If I were to purchase the iPhone 6S Plus, will my monthly plan perma

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7.1K

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Does cancelling my prepaid Autopay mean my service is cancelled?

I have been in the US for a year so using a ATT prepaid service, paying monthly with autopay. I am returning to the UK this month so need my phone plan to be cancelled. I have cancelled autopay on my account, does this mean that my plan will end next month or do I need to take any more action? Thank

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3.4K

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No acces at all with prepaid SIM.

Dear all, i am for 2 weeks at holiday in the sates enjoying your beatiful country. Comin from germany I decided to buy an AT&T SIM 5G 5GB for 30 days. But there no access, no data, no calling. The SIM is recognized as unknown but the phone number is correctly shown. Here a few Info of my phone

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74

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Can't log into my account

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

Questions

158

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