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What are my taxes and fees each month?

I'm enrolled in a US monthly prepaid plan.  Where can I see the details of my charge each month - including taxes and fees?  Shouldn't I receive a receipt each month I'm charged with these details? The main reason I'm asking is that my total charge amount increased this month but I have no idea why

Questions

 • Plans & Features

3.2K

1

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AT&T prepaid working in India

Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V

Questions

 • Network Coverage

330

1

0

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Customer Service Lied about Charges and won''t change it

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

Questions

 • More AT&T PREPAID Discussions

165

1

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The account has been disconnected/ how to connect outside the U.S.

I found my account can not be signed in and it asked me to connect Customer Service. But I am currently not in the U.S., is there any email address that I can access to AT&T Customer Service?   Thank you for reading and have a nice day. 

Questions

 • Account & Usage

676

9

0

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$.70 911 charge?

I have been using the GoPhone for over a year, and it has been nothing but a pain in the bneck since. Last month alone, you magically removed over 100 of my minutes, and now this time you seem to have taken out $.70 for a 911 call I never made!!! Why would there be a fee for that anyways, when I alr

Questions

 • More AT&T PREPAID Discussions

2.3K

5

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Unlock bootloader on AT&T motorola.

Greetings, I have an older pre-paid motorola device I am no longer using and would like to unlock the bootloader. I went through the steps on the Motorola site and was informed my device was ineligible for unlocking the bootloader (due to being a carrier locked phone). I went through the AT&

Questions

 • Android

138

2

0

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Can't make or receive calls but data works

Hello, I have a Samsung s9. I have a prepaid connection.  I cannot make or receive phone calls. Data works and text works but we can't make a single phone call. Could anyone please help?

Questions

 • Network Coverage

1K

4

0

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Prepaid acp account deactivated

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

Questions

 • Plans & Features

99

4

0

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Switch phone for iPhone 13?

I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't

Questions

 • Apple

966

4

0

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Second Phone Line Under A Different Name

My wife and I are on the same account. The account is under my name.  Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name.  Is there a way to have her phone number associated with her name even though I am the account

Questions

 • Wireless Account

213

3

0

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unlocking my iphone

its sad I payed over 200.00 for a iPhone 6 and its a prepaid severs and they will not unlock it 4 me they say I have to be on the prepaid plane 4 6 mounts be4 they will unlock it I think that is bull if some one pays cash 4 something they should unlock it no matter what plan that it is on because it

Questions

 • More AT&T PREPAID Discussions

2.6K

15

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Activate new service (1-year pre-paid), port another number, already have SIM

I wish to activate a new 1-year pre-paid service and port our AT&T home landline number to it. The store gave me a SIM and said I need to do this online for the $300 1-year offer.   --The store gave me a SIM, but the offer page automatically applies a new SIM charge.  Do I need to o

Questions

 • More AT&T PREPAID Discussions

226

5

0

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Need help figuring out the dates and plans for autopay

Hello AT&T 1.I wonder my payment date change i was every 17 of the month paying but now its on 10 ,, is that because i change my plan to auto-payment 2. Calling to Canada is it free for 45 usd plan? 3.There is a new plan which is 50 usd is the same plan i have + 2 GB ?

Questions

 • Account & Usage

1.2K

1

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When does my prepaid service begin?

Does my new 12-months of prepaid service begin only once the new SIM card is activated?

Questions

 • More AT&T PREPAID Discussions

133

1

0

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GO phone with SIM card unused since 2015 Reactivate??

SAMSUNG GO PHONE  ATT technology  I used this phone for some years between 2005 and 2014.  Do I have to acquire a new SIM card per first time activation?  Or can my present phone be activated with payment for the talk data plan? Colman in Indiana

Questions

 • Other Phones & Devices

1.6K

2

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Is it possible to advance my prepaid plan that could be used in other country?

Hi! Due to the pandemic, I moved back to my home country. But the downside of it is I can not receive any phone call or message from the U.S. Is it possible to advance my prepaid plan that could be used in another country?  Or I can remain my phone number and purchase another program tha

Questions

 • Account & Usage

206

3

0

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Upgrading to Another Prepaid Mobile Hotspot Plan

I am currently a couple of months into my fully paid prepaid $300 20GB 12 Mo. Mobile Hotspot/Tablet Plan. I am considering upgrading to the prepaid $55 50GB Mo Mobile Hotspot/Tablet Plan. In upgrading to another prepaid plan, will the unused portion of my existing plan be applied toward the purch

Questions

 • Data & Messaging Features, Internet Tethering

63

3

0

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Does cancelling my prepaid Autopay mean my service is cancelled?

I have been in the US for a year so using a ATT prepaid service, paying monthly with autopay. I am returning to the UK this month so need my phone plan to be cancelled. I have cancelled autopay on my account, does this mean that my plan will end next month or do I need to take any more action? Thank

Questions

 • Account & Usage

3.4K

1

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Third line for prepaid cheaper?

If I add my son's line to my prepaid account-I have two lines linked, will it be cheaper for all of us? I love that we each still have our own accounts but they're linked. Can he pay separately?  or does one person have to pay for all three of us?Thanks, heather

Questions

 • Plans & Features

44

3

0

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My phone only catches 3G

I'm using a 5G data plan from At&t, but my phone only catches 3G ever since I've used a prepaid plan. Model: Samsung Galaxy A Quantum Location: I have used At&t service in Detroit, MI, Chicago, Il, and Los Angeles, LA. In all locations, only 3G. 

Questions

 • Data & Messaging Features, Internet Tethering

311

1

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