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unlocking my iphone

its sad I payed over 200.00 for a iPhone 6 and its a prepaid severs and they will not unlock it 4 me they say I have to be on the prepaid plane 4 6 mounts be4 they will unlock it I think that is bull if some one pays cash 4 something they should unlock it no matter what plan that it is on because it

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 • More AT&T PREPAID Discussions

2.6K

15

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Activate new service (1-year pre-paid), port another number, already have SIM

I wish to activate a new 1-year pre-paid service and port our AT&T home landline number to it. The store gave me a SIM and said I need to do this online for the $300 1-year offer.   --The store gave me a SIM, but the offer page automatically applies a new SIM charge.  Do I need to o

Questions

 • More AT&T PREPAID Discussions

214

5

0

Accepted Solution

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Unable to message internationally on prepaid plan

I have a prepaid mobile plan which is supposed to include unlimited international messaging but at the moment I am unable to text internationally, even when ensuring I use the correct country codes. I am an exchange student from the UK and I signed up to this plan when I moved to America so I could

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

1

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Is it possible to advance my prepaid plan that could be used in other country?

Hi! Due to the pandemic, I moved back to my home country. But the downside of it is I can not receive any phone call or message from the U.S. Is it possible to advance my prepaid plan that could be used in another country?  Or I can remain my phone number and purchase another program tha

Questions

 • Account & Usage

184

3

0

Accepted Solution

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VESTA AT&T Charges on my AX and need to cancel but cant find out how

I have been charged for several years and I don't know what this service is. I want to know the Prepaid Phone number to call since my Wireless call center knows nothing about this VESTA AT&T $30.00 monthly charge

Questions

 • Account & Usage

68

2

0

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Issue with the balance expiry date

My account balance is near 0 and balance expire date is May3, 2022. Today when I refill $100, Balance expire change to Nov5, 2022. Why do the balance expire date is not May3, 2023, 365 days extend?

Questions

 • Account & Usage

83

3

0

Accepted Solution

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Does cancelling my prepaid Autopay mean my service is cancelled?

I have been in the US for a year so using a ATT prepaid service, paying monthly with autopay. I am returning to the UK this month so need my phone plan to be cancelled. I have cancelled autopay on my account, does this mean that my plan will end next month or do I need to take any more action? Thank

Questions

 • Account & Usage

3.4K

1

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Get old AT&T number back due to COVID

I had to leave the USA because of the COVID-19 pandemic and had to cancel my AT&T prepaid subscription for 5 months. Is there any way I can get my old number back before I return to the USA? I'd really appreciate your help and support!

Questions

 • Wireless Account

184

1

0

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Cell phone on pre paid plan

I am curious if the Google Pixel 5 will work on an ATT prepaid account.

Questions

 • Other Phones & Devices

211

2

0

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Recently signed up for prepaid to get on the ATT network for a firmware upgrade.

I own an Lg g8x thinq and wanted to get to Android 10 update. It was previously an AT&T phone that was unlocked and then resold on ebay. I've been using it on cricket for a while now but wanted the new android 10 update. I've inserted the ATT sim and have proceeded through the setup proces

Questions

 • Android

76

5

0

Accepted Solution

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Can't log into my account

I'm abroad now (stuck here because of covid). I cannot log into my account because of forgotten password. And I can't reset it for two reasons: 1) 4 digit number can't be delivered to my phone (out of service); 2) can't get code in MyATT app because can't log into account. ALL I WANT is just to chec

Questions

 • Account & Usage

111

1

0

Accepted Solution

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Double charged on switching plans

I enrolled in a prepaid $65 monthly plan as a new customer on 3/13 with a $15 auto-pay discount. I was charged $50 (pre-tax). On 4/12 (a day before plan expired), I switched to a $30 monthly plan. All I did was visit my prepaid account, selected the new plan from the list and confirmed. My bank ac

Questions

 • Account & Usage

153

2

0

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Closed

You're Never on Your Own with GoPhone! - Knowledge Sharing Sesson, Wed. Feb 15th, 1-4pm ET

GoPhone and Prepaid services are some of the most widely used wireless solutions in the world, and it's growing every day! We know that you don't have to be in a contract to be a valued customer, so please join us as we answer all your GoPhone and Prepaid related questions on Wednesday February

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 • More AT&T PREPAID Discussions

13.1K

26

0

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Go Phone..$25 Monthly Rate Plan..couple basic questions..need help. thanks.

I was hoping an At&t employee (forum or regular) could help me out with a couple questions about my prepaid service so I can see If I get the same answer I received by calling 611 on my phone.  (I will keep the questions basic so that way they can be answered here as opposed to having to send a "pri

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 • More AT&T PREPAID Discussions

53.1K

14

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How can I use my ATT Prepaid connection for text and call in INDIA?

I have an ATT prepaid connection, which I was using in the USA, but i'm not sure how to make it roam in INDIA. I want to use my ATT prepaid connection to talk and text in INDIA. Can I some one please guide me by providing with various options. Thanks and regards.

Questions

 • Network Coverage

53

2

0

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Shipper (ATT) set restrictions on shipping carrier (Fedex) so that I cannot make delivery instructions/change shipping address

Shipper (ATT) set restrictions on shipping carrier (Fedex) so that I cannot make delivery instructions/change shipping address.

Questions

 • More AT&T PREPAID Discussions

233

1

0

Accepted Solution

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ESIM for existing prepaid

I use prepaid plan and regular SIM card. How can I apply for ESIM? I was told in AT&T store that it can be done via "att.com" web site, but I haven't found any related information. Please suggest

Questions

 • Plans & Features

936

2

0

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WI FI Calling and PrePaid?

We had a cell outage in our area, so I tried to enable WI FI Calling and I got (and still get) an error that states that Wi Fi Calling is not able to activate due to our account type.  (EDS0002 is the error that appears in parenthesis).  I have an iPhone 7S that used to do wi fi calling before we sw

Questions

 • Account Features

11.5K

13

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GO phone with SIM card unused since 2015 Reactivate??

SAMSUNG GO PHONE  ATT technology  I used this phone for some years between 2005 and 2014.  Do I have to acquire a new SIM card per first time activation?  Or can my present phone be activated with payment for the talk data plan? Colman in Indiana

Questions

 • Other Phones & Devices

1.6K

2

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My data rate is too low.

Hello, I am using the prepaid highest rate plan, the $75 Unlimited Plus Monthly Plan. However, my mobile phone only comes out at the speed of the 3G generation, up to maximum at only 10Mbps. My phone is a Samsung Galaxy S20 FE unlocked phone, which supports up to 5G. The Unlimited Plus plan is a pla

Questions

 • Account & Usage

57

12

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