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I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

 • Account & Usage

103

1

0

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Using Prepaid Account Balance as Payment

I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d

Questions

 • Account & Usage

145

1

0

Accepted Solution

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Will I get the prepaid service charge refunded if I never activate the prepaid sim card?

If I order a device online and pay the initial month's prepaid service, will I get that service charge refunded if I return the sim card without activating it?

Questions

 • More AT&T PREPAID Discussions

131

2

0

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Recover Deleted Text Messages?

Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.

Questions

 • Apple

298

2

0

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Oppo A53 phone not getting ATT Network signal (Internet & Voice)

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

Questions

 • Phones, Tablets & Devices

198

1

0

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How to give feedback about a poorly handled account closure

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea

Questions

 • Account & Usage

413

10

0

0

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

 • Samsung

37

1

0

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Coming to California for a holiday from Finland

Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr

Questions

 • Data & Messaging Features, Internet Tethering

296

1

0

0

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Why is a different name showing up when I make a payment via Kiosk?

I go in and make a payment for my prepaid phone at the kiosk but the name is incorrect on the top right hand corner. I have my name on my online account information but the Kiosk shows differently. Someone better fix this.

Questions

 • Account & Usage

306

1

0

0

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Serial number for lost Refill Card?

Hello...I just signed up on AT&T prepaid. I purchased the SIM card and a $50 refill card, but the card has disappeared.Do  you keep records of the serial numbers on the cards? I was hoping the card could be applied to my account that way. Otherwise it looks like I'm at a loss. ThanksJM

Questions

 • Account & Usage

1.7K

2

0

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How can I receive SMS and make phone calls in Asia?

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

Questions

 • More AT&T PREPAID Discussions

106

4

0

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AT&T prepaid working in India

Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V

Questions

 • Network Coverage

329

1

0

Accepted Solution

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Phone activated but not working

I purchased an unlocked phone, and ordered a prepaid ATT SIM card online. I chose the $25/month special if you prepaid $300 in advance. I chose the option to port my old number and filled out the required information.I received the SIM card via FedEx, and installed it in my new phone. (The packin

Questions

 • Account & Usage

2.7K

1

Accepted Solution

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Cannot make or receive calls

For the last 3 or 4 days, I suddenly cannot make or receive calls. People trying to call me immediately go to voicemail. And when I call others, as soon as I hit the phone button to make the call, I immediately get the message "call ended". This is with my regular number tied to my AT&T sim as w

Questions

 • Samsung

213

3

0

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Activating an iPhone 5C to use prepaid cards

I want to take my old iPhone 5C and set it up for my 12 y.o. son, primarily to use for "emergencies" on the 2-3 days a week he's in school, which will give my wife and me some peace of mind. Instead of adding this phone to our wireless plan and having him tap into the unlimited data, we want to g

Questions

 • More AT&T PREPAID Discussions

524

8

0

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Using prepaid plan internationally

I just spoke with someone on customer service, and I want to verify what I think I heard. I have a prepaid plan, and I will be traveling to Great Britain. While I am in Great Britain, can I still use my phone to call home to the United States and text United States numbers without being charged? He

Questions

 • Account Features

243

3

0

0

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can't enter fastboot mode

hello, i can't enter fast boot mode no matter what, i tried holding down the buttons but no matter how long i hold down both volume keys and the power button but no matter what it won't start when i hold down the buttons, i even turned on oem unlock, i use a alcatel 5059R phone, please help

Questions

 • Other Phones & Devices

891

1

0

Accepted Solution

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

 • More AT&T PREPAID Discussions

131

4

0

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Official Solution

Prepaid acp account deactivated

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

Questions

 • Plans & Features

97

4

0

Accepted Solution

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Closed

Hotspot Tethering is NOT ALLOWED for AT&T prepaid phones?

I'm using AT&T Samsung S10e from AT&T and my phone doesn't allow tethering. Is this common? It was working fine couple of years ago. I wonder if AT&T blocked tethering for prepaid plan phones. Should I change my plan to make an hotspot? Please let me know. Thank you.

Questions

 • More AT&T PREPAID Discussions

568

3

0

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