I'm going to live in the us for 3 years and I'd like to use my iPhone 11 Pro gsm with an unlimited plan. My phone is unlocked and the sim slot is free as I use an e-sim from from Vodafone carrier. How can I procede in order to have communications as soon as I arrive? Thank you

I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa

Hello, the weirdest thing happened tonight. I was working on my computer when suddenly my phone made a noise out of nowhere, checked it and a message popped up "sim card not provisioned mm 2". This was right at 9pm pst so when I called the customer service line, it told me the office was close and t

I have an ATT prepaid plan and the next due date is Aug 9. I am going to leave the US on Aug 12 and I may not need the service after that. Can I only pay for the part that I am going to use instead of the whole bill cycle?

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa

I go in and make a payment for my prepaid phone at the kiosk but the name is incorrect on the top right hand corner. I have my name on my online account information but the Kiosk shows differently. Someone better fix this.

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Hi I'm At&t customer Taehwan OhMy phone number is (Edited per community guidelines) By the corona19, I come back to my hometown, South Korea, so I don't use the at&t data or service. But, before coming to Korea, I missed to cancel the prepaid. By the way, I paid my monthly fee. I don't want to spend

Hello...I just signed up on AT&T prepaid. I purchased the SIM card and a $50 refill card, but the card has disappeared.Do  you keep records of the serial numbers on the cards? I was hoping the card could be applied to my account that way. Otherwise it looks like I'm at a loss. ThanksJM

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

I have prepaid number in AT&T and I'd like to get an online offer. Can I transfer my current prepaid number to the new one?https://www.att.com/buy/wireless/prepaid/plansAT&T PREPAID SM 8GB Online Offer

I was transferring phone number from another carrier service to AT&T. I chose the 12-month prepaid plan online. I received the new sim card on the second day, and it said there's no need for me to activate a prepaid account. But my phone number was not transferred to the new sim card after a wee

Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V

hello, i can't enter fast boot mode no matter what, i tried holding down the buttons but no matter how long i hold down both volume keys and the power button but no matter what it won't start when i hold down the buttons, i even turned on oem unlock, i use a alcatel 5059R phone, please help

My wife and I are on the same account. The account is under my name.  Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name.  Is there a way to have her phone number associated with her name even though I am the account