I recently ported my AT&T number to a different carrier. I tried to log in to my AT&T Prepaid account to turn off autopay and then tried to call to cancel my account. I'm no longer recognized as an AT&T customer since my phone numbers aren't connected to AT&T any longer. Is there a w

AT&T says it has 5G in NYC, and I am in NYC. I also have a Samsung S20 Ultra, which supports the real mmWave 5G, but my device can only connect to LTE. So I am wondering if prepaid customers have access to 5G at this moment

How I can purchase data.

I'm purchasing a new prepaid phone for someone who has a pay as you go plan. The phone will come with a prepaid card for the $30/month service. Will the prepaid card that comes with the new phone work to refill a pay as you go plan?

Can I use an AT&T Prepaid Phone on the Tracfone Wireless service without using the device on AT&T?

I have a credit card on my account in order to get the autopay discount, but if I add a refill card, will the cash balance be used first when my autopay renewal date comes up?

I want to cancel my prepaid plan

My mom is 91 and will not be using Voicemail on her new AT&T Cingular Flip IV phone. We have assigned speed dial #1 to a personal phone number and would like to change the name from "Voicemail".  Is this possible?  It was easy to edit on speed dials #2 - #9, but I don't see a way to d

Website shows Iphone 7 for $99 but same item in the list of phones is $249. Anyone know how to get this Iphone? Called Walmart electronics department but none in stock.Any help would be appreciated.

Hotspot was working earlier on iPhone 8plus and iPhone 7plus devices. From last 5 months I am not able to use hotspot on my phone. I am tired of calling 611 and waiting on line for such a long time. I am on prepaid account and I always have sufficient giga bytes for my internet usage in my prepaid a

I see on www.ATT.com/prepaid website with all these unlimited plan for $45 or $65 with autopay. But apparently it is only available to new customer ONLY. Why AT&T doesn't make these unlimited plans availability easier for PREPAID customer during pandemic COVID-19? I was told by AT&T customer repr

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

After setting up autopay this morning, I attempted to change my plan to the 50$ a month option. I tried to set up payment, and my card declined and no plan was paid for, so I can't use my phone. I then looked at my account and saw I'd been charged twice for 40$. I can't seem to get any help anywhere

Hi there, I am trying o get a Number Transfer PIN, but none of the options suggested online are working. My number is pre-paid. When I call *PORT, it does not work, it says my device can't receive text messages, what makes no sense. I can't find the options online or on my app. When I call custo

We know that Hurricane Irma has left many of you and your families without power and dealing with a very stressful situation.  To try and ease some of the stress, we’re automatically issuing credits and waiving additional fees to give unlimited data, talk and texts to AT&T wireless customers.   In a

So my phone just broke yesterday. I heard to freeze my at&t prepaid I need to give a call or send a message to at&t, however, since my phone broke I could not give them a call. could anybody show me how to freeze my number through the online method? Thanks.

i don't remember i mad two account, but i have two accounts, at&t and prepaid at&t. it is so weird because when i sign-in on prepaid at&t, i can see my payments and account history. however, when i sign in regular at&t account. i cannot see my account history. they just request me

Hi,I want to stop the prepaid, and I want to hold the payment.When I left U.S., all of the AT&T stores closed because of COVID 19.I will go back to U.S. at August, so I want to hold the payment during the August. I knew how to hold the payment online or by using an application. However, I forgot my

I originally activated my phone using a $65 prepaid card, with unlimited text,call and data for a month. It is about to expire and I purchased a $50 prepaid card this month because I don't really need unlimited data. However, when I renew and enter the prepaid card pin, the system tells me I stil

will I be able to transfer files and apps on android phone to new apple?