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I ported my AT&T number to a different carrier. How do I know my account got cancelled afterwards?

I recently ported my AT&T number to a different carrier. I tried to log in to my AT&T Prepaid account to turn off autopay and then tried to call to cancel my account. I'm no longer recognized as an AT&T customer since my phone numbers aren't connected to AT&T any longer. Is there a w

Questions

 • More AT&T PREPAID Discussions

65

2

0

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Does prepaid have access to 5G

AT&T says it has 5G in NYC, and I am in NYC. I also have a Samsung S20 Ultra, which supports the real mmWave 5G, but my device can only connect to LTE. So I am wondering if prepaid customers have access to 5G at this moment

Questions

 • Plans & Features

736

4

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Using 25 cent plan

How I can purchase data.

Questions

 • Data & Messaging Features, Internet Tethering

691

1

0

0

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Using a Prepaid Card to top up a Pay as You Go

I'm purchasing a new prepaid phone for someone who has a pay as you go plan. The phone will come with a prepaid card for the $30/month service. Will the prepaid card that comes with the new phone work to refill a pay as you go plan?

Questions

 • Plans & Features

280

1

0

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AT&T Prepaid Phone

Can I use an AT&T Prepaid Phone on the Tracfone Wireless service without using the device on AT&T?

Questions

 • Phones, Tablets & Devices

1.3K

6

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Cash balance used before credit card

I have a credit card on my account in order to get the autopay discount, but if I add a refill card, will the cash balance be used first when my autopay renewal date comes up?

Questions

 • More AT&T PREPAID Discussions

545

2

0

0

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changing phone and want to cancel prepaid

I want to cancel my prepaid plan

Questions

 • More AT&T PREPAID Discussions

36

2

0

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AT&T Cingular Flip IV - Can I Change the Name of Speed Dial #1 from "Voicemail"?

My mom is 91 and will not be using Voicemail on her new AT&T Cingular Flip IV phone. We have assigned speed dial #1 to a personal phone number and would like to change the name from "Voicemail".  Is this possible?  It was easy to edit on speed dials #2 - #9, but I don't see a way to d

Questions

 • Other Phones & Devices

131

1

0

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Iphone 7 $99 on prepaid plan

Website shows Iphone 7 for $99 but same item in the list of phones is $249. Anyone know how to get this Iphone? Called Walmart electronics department but none in stock.Any help would be appreciated.

Questions

 • Apple

1.7K

2

0

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Iphone 8plus - Hotspot does not connect to DELL laptop.

Hotspot was working earlier on iPhone 8plus and iPhone 7plus devices. From last 5 months I am not able to use hotspot on my phone. I am tired of calling 611 and waiting on line for such a long time. I am on prepaid account and I always have sufficient giga bytes for my internet usage in my prepaid a

Questions

 • Phones, Tablets & Devices

130

10

0

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Closed

Why AT&T doesn't make discounted unlimited plans availability easier for PREPAID customer during pandemic COVID-19?

I see on www.ATT.com/prepaid website with all these unlimited plan for $45 or $65 with autopay. But apparently it is only available to new customer ONLY. Why AT&T doesn't make these unlimited plans availability easier for PREPAID customer during pandemic COVID-19? I was told by AT&T customer repr

Questions

 • Plans & Features

153

2

0

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Wrong Multiline Prepaid Autopay Discount

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

Questions

 • Plans & Features

140

2

0

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Charged twice for PrePay.

After setting up autopay this morning, I attempted to change my plan to the 50$ a month option. I tried to set up payment, and my card declined and no plan was paid for, so I can't use my phone. I then looked at my account and saw I'd been charged twice for 40$. I can't seem to get any help anywhere

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 • More AT&T PREPAID Discussions

1.4K

1

0

0

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Transfer pin number

Hi there, I am trying o get a Number Transfer PIN, but none of the options suggested online are working. My number is pre-paid. When I call *PORT, it does not work, it says my device can't receive text messages, what makes no sense. I can't find the options online or on my app. When I call custo

Questions

 • Wireless Account

543

1

0

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AT&T's Response to Hurricane Irma

We know that Hurricane Irma has left many of you and your families without power and dealing with a very stressful situation.  To try and ease some of the stress, we’re automatically issuing credits and waiving additional fees to give unlimited data, talk and texts to AT&T wireless customers.   In a

Questions

 • Wireless Billing

28.5K

60

0

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Freeze my at&t prepaid online

So my phone just broke yesterday. I heard to freeze my at&t prepaid I need to give a call or send a message to at&t, however, since my phone broke I could not give them a call. could anybody show me how to freeze my number through the online method? Thanks.

Questions

 • Account & Usage

106

2

0

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i have two accounts on at&t with Reg_bu_081 error

i don't remember i mad two account, but i have two accounts, at&t and prepaid at&t. it is so weird because when i sign-in on prepaid at&t, i can see my payments and account history. however, when i sign in regular at&t account. i cannot see my account history. they just request me

Questions

 • Wireless Account

66

2

0

Accepted Solution

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How do I stop prepaid?

Hi,I want to stop the prepaid, and I want to hold the payment.When I left U.S., all of the AT&T stores closed because of COVID 19.I will go back to U.S. at August, so I want to hold the payment during the August. I knew how to hold the payment online or by using an application. However, I forgot my

Questions

 • More AT&T PREPAID Discussions

69

2

0

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Prepaid minutes renewal says I still have a payment due

I originally activated my phone using a $65 prepaid card, with unlimited text,call and data for a month. It is about to expire and I purchased a $50 prepaid card this month because I don't really need unlimited data. However, when I renew and enter the prepaid card pin, the system tells me I stil

Questions

 • Account & Usage

30

1

0

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from android to apple

will I be able to transfer files and apps on android phone to new apple?

Questions

 • More AT&T PREPAID Discussions

18

2

0

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