Hi I bought an iPhone 12 online for my ddaughter, it was said to have been in great condition and carrier unlocked. Which was was lie because my daughter tried to out her sim in and it wouldn’t let her activate it cause the sim wasn’t supported my the provider, at first we didn’t know who the origin

Recently, my entire family got an upgrade for our smartphones with an installment plan. I know that the phone needs to be paid off the get an unlock code but I need it pretty urgent. I am now outside of the US and just got a new SIM card from the country I am at right now, but it seems like I cannot

Hello, I have a microcell to boost my signal. As 3G is going away, AT&T says to go to att.com/AcceptMyDevice to accept a free AT&T Cell Booster as supplies last. I've been trying to access the site for days from my phone and my laptop and it doesn't work.  Recently sent a message to

I have tried to get help from At&T tech support to have our cell phone service changed to another provider by unlocking our At&T GoPhones (Lumia 640 Microsoft phones). AT&T did a "network upgrade" in Mid-March 3/12/22 & our model phone was dropped from AT&T's new "network". 1st,

Been an iPhone user with AT & T for over 30 years. upgraded to Samsung galaxy z fold 4.  6 weeks later, while zipped in my front pocket, It broke.  Big black line down the center of fold so screen no longer works.  filed claim with insurance and got new one. 275.00 dollar deducti

I have visited my local at&t store twice now trying to obtain a prepaid hotspot sim card. Each time I have been told to go online to obtain the prepaid hotspot sim card.  How do I obtain a prepaid hotspot sim card online?  Particularly the 20Gb $25 per month (paid as $300 in advance)

On 2/14/2022 AT&T notified me for the very first time that my WF721 wireless home phone will be deactivated by the 3G sunset on 2/22/2022. I have obsessively called AT&T's 3G upgrade hotline at (800) 880-8581 every day since this emergency was revealed to me. No one at that number is able to

Ok I have a mobile hotspot 2 and pay monthly for data, I dont know how this happened but it isn't taking the password i set and when I try to enter forgot password they say they are going to text me a pin/password. How are they going to send a text to a hotspot?! So nothing is working and I am locke

I just bought a house (yay!) and move in next week. I've been an AT&T customer for over a decade and want to transfer internet to my new house, but because the previous occupant did not turn off their service before moving out and it is weirdly still active, AT&T won't allow my service to tr

The new spam protection app Active Armour is not working on my phone. It does not log calls, so not only will it not block them automatically, but I cannot block or report them manually.  I can't even enter a number manually because when I hit "next" I get a screen asking me to designate the "

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

IT KEEPS HAPPENING!

I have a unique situation and need to speak with a human. I have no cell service, so I cannot possibly call.

HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call

Customer Service, On Friday, July 8th there were service team in my back yard. I was not home and was not informed--I saw the workers from my camera later that day & checked with my neighbor and told that was AT&T installing lines.   1.  I am not an AT&T customer and

What are the proper channels that need to be taken to file a formal complaint against an in-store AT&T employee?

I have received 3 $100 reward cards, we activated them and they are showing a $0 balance. I thought it must be a mistake so I verified all 3 card have a zero balance. We have done nothing but activate them. Also, tried to call customer service but they are closed over the weekends, so instead of bei

Someone stole my Apple iPhone 7 plus so I bought a new device and in order to transfer my account to a new one I have to be able to sign into my account but I'm unable to I can't talk to a person for some reason probably because I can't sign into my account and this isn't helpful to me at all. All I

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

My new Galaxy Watch 5 will not synch with my Z-FOld 3 phone. The error mesasge is: NumberSynch has encountered a problem. We're sorry for the inconvenience. Code: SD-SDK-400 None of the technical support representatives know what to do. I have been on the line with AT&T for 4 days. Has anyo