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prepaid data only plan mobile hotspot: can't unlock my account or change payment

prepaid data only plan mobile hotspot: can't unlock my account or change payment there's no way to get a pin or password change. i've also tried waiting for about 15 days. i've called att store but they had no clue. i've dialed 611 but i can't change anything without a pin or using anoth

Questions

205

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Portable hotspot need to add on I think.

I have the Turbo Hotspot 2 and I paid fifty bucks when I started it a week ago.. it's no longer working so do I need to add on more data with an prepaid card or what?

Questions

32

1

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Personal Hotspot not Working

Hi,   I have 10 gb of hotspot data included in my prepaid plan ($75 a month / $50 with autopay). However, every time I try to set it up on my Iphone 6, it tells me to call or visit website. I do both of these.   The call just gives me an automated machine that does not help me solve the problem. The

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79

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Can I use a locked AT&T hotspot on the AT&T prepaid hotspot plans

Hi!I want to get on the AT&T prepaid hotspot plans and am looking at buying a hotspot. I am interested in the purchasing a netgear MR1100 or netgear MR6110, but the ones I can find are locked to AT&T. Would that be a problem for me to try to bring a locked AT&T hotspot to a prepaid plan?

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35

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Need my auto pay credit

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

Questions

34

1

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Turbo Hotspot 2

I have a Turbo Hotspot 2 and need to reset my password. No messages show up on the device so I can't retrieve a reset password.  Now I'm locked out and can't add more time  HELP!

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23

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Turbo hotspot 2 won’t stay connected

My turbo hotspot will not stay connected to the internet for more than 5-10 minutes, and then I have to reboot it to reconnect. We are using it when traveling, so I thought the problem was weak signal. However, we needed to set up a security camera in an empty rental property with no internet, so I

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30

1

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Portable internet

hello, I'm travelling to Fort Lauderdalle this week and I won't have wifi internet on the apartment. I'm looking for a high speed portable internet solution. Does anyone know how can I get it please? Which solution can i use? thanks!

Questions

111

2

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Internet unavailable when all of my neighbors have it?

The neighbors on both sides of my home have att internet. Why is my address unserviceable? What are my options?

Questions

57

1

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ATT Unite Explorer - Charging Issue

I'm having some trouble charging my Unite Explorer.  It seems that the only way that it will charge is if I use the orginal charger that came with the device.  This charger will not charge other devices that I have (iPhone, etc), so it adds some bulk to my travels.  I didn't have this problem with t

Questions

1.2K

3

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Netgear (LB1120) LTE Broadband Modem and SIM Card + Data plan

I am going to a rural area and will need internet access. The place I am going has LTE service so I wanted to buy a Netgear (LB1120) LTE Broadband Modem. How do I connect this to the LTE network? I understand I need to order a data plan and SIM card...Which plan/sim card should I purchase for intern

Questions

1.6K

1

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Unacceptable and Outdated Connected Car Technology

I was wondering if/why/when there would be an option available for the connected car service to modify the WiFi settings. Specifically, I would like to change the enabled security encryption as the current fleet of connected-car capable vehicles with this capability only support WPA/TKIP encryption

Questions

21

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New vehicle device

Anyone know why AT&T (Edited per community guidelines) so bad at enrolling a vehicle to an existing phone plan account?  I've been on the phone for an hour and I'm on my 3rd rep who is trying to figure it out.  I swear, you'd think I was the first person ever in history to want to do this.Yes, I kno

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32

1

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

67

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Tethering feature - locked to ONLY ATT mobile data acct? XP5700

I purchased a xp5700 just this week. Using from British Columbiaseller is on BestBuy.ca - brand new.. "UNLOCKED"I have established 4G symbol so data is live on the phone ...web browserHowever Tethering on setup says " Entitlement ErrorThere is a temporarynetwork problem thatprevents the enablemento

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18

4

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Fraud

Need to report hotspot equipment ordered that I did not order. How do I do that and where do I do that?

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27

1

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Closed

My Sienna will not connect to the Wifi hotspot.

My Sienna will not connect to the Wifi hotspot. In my Sienna, I have paid for a year of internet service with AT&T for my van to have a mobile hotspot. When I go to settings, then Wifi, then touch to turn it on Wifi Hotspot it will not connect. It will try to connect but then say “Internet

Questions

43

1

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Code de deverouillage MEP

Code de deverouillage MEP

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2

0

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Lg v35 unlock code not working

Man I'm trying to unlock my Lg v35 with att,I have requested and received an unlock code but when I put another sim and enter the code it says in correct I'm at 8/10 tries left also weathering dosent work I need answers! Thanks!

Questions

406

1

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Stop someone that is porting my phone number

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

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36

1

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