Are there international options for my new mobile hotspot? When I try to look at International options it says there are none available for my device.  I travel Internationally (Asia, UK, EU, etc) quite frequently and wanted to be able to use this on the road.  :-(

Hello, I have an issue where when I try to connect a device to my hotspot, the connected device isn't provided internet connection. The device can connect to my hotspot still, but doesn't have internet. I have tried some basic fixes such as reseting my network settings and restarting my phone as wel

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

We have an unlimited plan with each line having an additional 15gb of mobile hotspot data. After turning on mobile hotpspot on the phone, connecting a device to the mobile hotspot the data is logged against the mobile data plan and not the 15gb mobile hotspot data.ATT Customer service said the solu

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

I just got an HTC One X phone and am using the portable hotspot to access the Internet on my IPad and laptop.  It has started disconnecting after only a few minutes with no warning. I am still under my data usage for the month and don't understand why it is doing this and how to fix it. Can anyone h

I have a boat with a tv on it. We have AT&T hardware but we need a SIM card that works for marine. It needs to be able to give Wi-Fi to smartphones and fire stick for youtube tv. Can anyone help me with this? I can’t seem to find a SIM card with plans for marine.

I just purchased an AT&T Nighthawk due to living in a very rural area. I have all different devices able to pick up the wifi the Nighthawk puts out.  I attempted to get my son's Vizio smart tv (2 years old) hooked up to the wifi but the TV does not detect any signal or network.  I reb

My experience with AT&T has been a nightmare. I purchased the 100GB data plan for their Netgear Nighthawk DataConnect Hotspot. That same device is also (somehow) simultaneously on a 35GB plan according to all of my data overage charges and email notifications. I'm being charged for both. The 35G

I've been using my mobile hotspot for work. It used to work fine but recently it has slowed considerably. It is 4.3 Mbps now. I'm in a location that is not well served by cable providers. What can I do? What did AT&T do?

​​We have had AT&T internet and cell phone service at our home for almost 5 years and for the past 2-3 months we have had very spotty, slow and poor internet service. We would loose connection constantly, sometimes for many hours and other times, just long enough to kick my children off their sc

I need another physical phone for a Small Business account. My plan is to run cat cable from AT&T cellular hotspot to a small switch; from that switch, run a cat cable to existing phone and from another port on switch to a Grandstream HT802 Analog Telephone Adaptor. Since the ATA is not conf

Anyone else having problems getting the Turbo Hotspot 2 to work in Mexico? If I move the SIM to an unlocked phone it works but not in the Turbo Hotspot 2.  It did work OK in the  US.

I have a 2022 F 150. Went to att using ford pass app and app does not recognized VIn number. Took vehicle to dealership. They say att problem. Took it to Att and they say ford problem. Called customer service for att car connect x 4 and all they say is vehicle vin is not showing in system and that

Dear all,I was told by my SIM card provider that a SIM card could have a slow connection.... My device is ZTE Velocity (MF923) Has something changed here, in contrast to 2019. We did not have the impression that there was a slow connection here then.... According to the AT&T homepage, the dev

forgot admin password for wifimanager, reset nighthawk mr1100 device multiple times as suggested but will not take default password (attadmin)

I have activated my esim and my account is active but calls, texts, and data are temporarily unavailable on my settings. I already used the esim activation kit as well. My phone is a Google pixel 6 and it should work.

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

prepaid data only plan mobile hotspot: can't unlock my account or change payment there's no way to get a pin or password change. i've also tried waiting for about 15 days. i've called att store but they had no clue. i've dialed 611 but i can't change anything without a pin or using anoth