I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

I spoke with customer rep Esteban, who was as helpful as he could be, regarding increasing my mobile hotspot limits.  The reference number is 774883973643096137. He sent me to the loyalty department. The supervisor was unable to give me any deal or increase. All I ask for is double the Gb On each of

Tethering in the AT&T service is something you can sign up for in current phone plans. Can a Series 3 Apple Watch with cellular be capable of creating a hotspot? It's probably likely to with a simple software update. What has AT&T been planning?

YThis is problem and answer: I had 30 Gb plan. Had a lot of rollover data. Reduced to 10gb, within a week rewalized I needed more. Called att to go back to original plan. Was told unlimited would be $24 less than original plan. Was not told I could not use hotspot on this unlimited plan. I am a full

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Anyone else have this issue? I mean I spent hours being bounced around the world speaking with ATT tech support and no one could help me.   I can sporadically connect to VPN with the Netcom device. I know it is the device as my phones mobile hot spot connects with no issue.   Any thoughts are greatl

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

I'm having some trouble charging my Unite Explorer.  It seems that the only way that it will charge is if I use the orginal charger that came with the device.  This charger will not charge other devices that I have (iPhone, etc), so it adds some bulk to my travels.  I didn't have this problem with t

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

My home is in a rural area and AT&T does not provide hardwired internet, here. I have used internet Hotspots for several years, both of which have been Samsung Galaxy Tabs. They were able to adequately provide the internet I needed to do school work, stream movies/television, and even play MMORP

My turbo hotspot will not stay connected to the internet for more than 5-10 minutes, and then I have to reboot it to reconnect. We are using it when traveling, so I thought the problem was weak signal. However, we needed to set up a security camera in an empty rental property with no internet, so I

Hi,   I have 10 gb of hotspot data included in my prepaid plan ($75 a month / $50 with autopay). However, every time I try to set it up on my Iphone 6, it tells me to call or visit website. I do both of these.   The call just gives me an automated machine that does not help me solve the problem. The

I have the Turbo Hotspot 2 and I paid fifty bucks when I started it a week ago.. it's no longer working so do I need to add on more data with an prepaid card or what?

Anyone know why AT&T (Edited per community guidelines) so bad at enrolling a vehicle to an existing phone plan account?  I've been on the phone for an hour and I'm on my 3rd rep who is trying to figure it out.  I swear, you'd think I was the first person ever in history to want to do this.Yes, I kno

Hello,   I I have the new Elite Unlimited plan with 3 lines.  I have a Galaxy Note 10+, iPhone 8, and iPhone 7+.  The Hot Spot feature works fine with the Note 10+ and the iPhone 8.  However, it does not seem to be "enabled" for my iPhone 7+.   I then took the SIM card out of my Note 10+ and inserte

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

I was wondering if/why/when there would be an option available for the connected car service to modify the WiFi settings. Specifically, I would like to change the enabled security encryption as the current fleet of connected-car capable vehicles with this capability only support WPA/TKIP encryption

Man I'm trying to unlock my Lg v35 with att,I have requested and received an unlock code but when I put another sim and enter the code it says in correct I'm at 8/10 tries left also weathering dosent work I need answers! Thanks!

I have a dead Turbo hotspot 2 that is 4 months old. Confirmed dead by an rep at an ATT store. Have called the prepaid support number many times and getting no where with the offshore people who have no clue. I have been run in circles trying to get a replacement device. I have a loner netgear devic

Right now, I have an Arris NVG589 2.4GHz modem/router, and I've been trying to determine if I should get a booster, repeater, or extender to cover the dead or weak wi-fi zones in my house, which was built in 2005. After some reading up, it seemed my best bet would be a powerline extender. But then I