Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (528)

Relevance
Mobile hotspot claiming no available data is unlimited

This is a Samsung Lz phone. I've used the mobile hotspot on my $65 unlimited data plan for almost a year with no problems. Last night the Samsung Internet app automatically updated and shut off the mobile hotspot. Since then, whenever I connect to it on my laptop or Xboz One, it claims additional au

Questions

610

2

0

0

Hotspot in rural area?

Hello,  I am pretty new to the ability of smart phones other than make a call/answer a call. I keep reading an seeing the word hotspot and someone somewhere at sometime said I could use a hotspot on our computers for internet service. Presently we have excede and use the speed up within 1-2 days. I

Questions

1.1K

2

0

0

I bought an AT&T phone & got the unlock code from AT&T. I am using another carrier-but phone still looks for USB tethering authentication.

I got an official unlock code directly from AT&T for my LG G5 H820 phone. I am using another carrier. Later on, I had a broadband outage at work and tried to use my phone's USB tethering during the outage.  However, an AT&T popup said the phone could not authenticate the connection or

Questions

194

10

0

Moto G Power (XT2041-4) hotspot not working

I recently activated my phone (Moto G Power XT2041-4) on the AT&T network. I have the unlimited plan that includes 15G hotspot data per month. When I try to activate the wireless hotspot on my phone, I get this message: "Account not set up for mobile hotspot. An eligible data plan is required to

Questions

114

2

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

103

1

0

Mobile hotspot not working

Hotspot shows it’s online and will not work.

Questions

13

1

0

Why does Att continue to restrict access

Ok att. I don't even knew where to start. 1) I've been a customer for over 14 yrs. Still I must pay through the nose because I don't have a family of 4 .If did choose too overpopulate the world will cell phone users  all four of us could be on unlimited for the price I pay for just my phone and tabl

Questions

133

1

0

0

Mobile throttling

I understand after I use my (supposed to be 22gb but is now 15gb) my data is supposed to be slowed down.. but my absolute fastest rates of speed hardly exceed 10Mb/s when I have the high speed and when it slows down I am getting .01Mb/s.. I do not live in a congested town at all and I near a cell to

Questions

321

6

0

0

Adding a Unite Explore back to Unlimited Plus Plan - At my wits end!

I am so frustrated at ATT. I have 8 devices on my UL Plus plan - 4 phones, 3 Unite Explores, 1 WHPI. My son uses 1 cell and 1 hotspot device and he was set to deploy to Africa at the end of August. I set up with the military suspension dept. at ATT and all was fine. Well his orders got changed and n

Questions

248

1

0

0

HTC One M8 Mobile Hotspot

I switched from an iPhone 5 to an HTC One M8 yesterday... Everything is working great.  However, I cannot get the mobile hotspot to turn on/activate.  When I try to turn it on it switches off and a text box pops up telling me I have to call 611 or activate it in my account.  I have the mobile share

Questions

993

2

0

0

ZTE Velocity (MF923)

Dear all,I was told by my SIM card provider that a SIM card could have a slow connection.... My device is ZTE Velocity (MF923) Has something changed here, in contrast to 2019. We did not have the impression that there was a slow connection here then.... According to the AT&T homepage, the dev

Questions

417

7

0

Can't connect to minecraft when tethered to AT&T hotspot iphone 8 or galaxy s10

I live in the middle of nowhere and we usually have satellite internet. Lately we have found that we cannot use our cell phone tethering plan to play minecraft.This used to work fine. I also used to have an issue when attempting to use the hotspot to ssh into work servers over port 22, and that rand

Questions

588

1

0

Samsung SM-T387AA Android 9.0 Pie - Hotspot on/off is not working through programmatically.

Samsung Galaxy Tab A  Device Model :SM-T387AA with Android OS version 9.0 (Pie) latest update is not working for hotspot functionality. I want to turn On/Off hotspot programmatically using my android app (JAVA programming language) . I can see AT&T AllAccess app is stopping hotspot to turn On/Off.I

Questions

526

2

0

0

AT&T GoPhone Personal Smartphone HotSpot

Is it possible to use your GoPhone plan's 4G LTE data for your smartphone hotspot or is there an additional fee for this?

Questions

512

2

0

0

Will 5g end throttling? / Throttling unnecessary

The world is moving to 5g....cell towers have upgraded to 100 and 1000 Gig fiber links and infrastructure  and even faster...So the question now for those of who frequently hotspot our phones, has any consideration been given to doing away with throttling altogether? Here's the deal....throttling is

Questions

545

2

0

0

attwifimanager forgot admin password

forgot admin password for wifimanager, reset nighthawk mr1100 device multiple times as suggested but will not take default password (attadmin)

Questions

1.5K

1

0

Mobile hotspot data goes against main mobile data plan

We have an unlimited plan with each line having an additional 15gb of mobile hotspot data. After turning on mobile hotpspot on the phone, connecting a device to the mobile hotspot the data is logged against the mobile data plan and not the 15gb mobile hotspot data.ATT Customer service said the solu

Questions

407

2

0

My Account

I have ordered a NetGear Night Hawk Wireless hotspot router last week and have not received an account number after purchasing the device. The device was purchased on your website and I received it on Friday. But I would like to activate the device and set up an account but when I try to create a Us

Questions

59

1

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

82

3

0

Using Hotspot but still see "No Internet" Multiple Times a day

My family recently updated our plan to include hotspots. Now that I am working from home, I turn on the hotspot and connect to my computer but my zoom calls drop at least 3 times a call and often I see the status of my "Michelle's iPhone" internet show as "No Internet". I am having a hard time getti

Questions

87

1

0

Not finding what you're looking for?