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Recent Disabled-Paid Auto Renew Service with Myvehicle

A few days ago while using my Lincoln's Car Wifi to make a business call I was abruptly disconnected. I thought it may have been a dead zone(It is a Verizon Dead zone) hence why I was using my cell's wifi calling feature. Normally when I don't have cell service, I have the wifi and when I dont have

Questions

62

3

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Balance Due Page Not Adjusted With ACP Discount

A few days ago I was approved for ACP, on the very day my prepaid account was to be renewed. My account showed I owed $55 instead of $25 (although I am actually on tribal land...). I called AT&T. After waiting an hour for a human being, a very good customer representative helped me renew the acc

Questions

531

4

Nighthawk 5g is half the speed of the 4g, and speeds randomly drop to less than 1 mbps on both.

I had a 4g nighthawk with 3 bars signal, averaged 40mbs, for months I had to reset it daily as it would randomly drop to less than 1 mbps. 4-5 phone calls to tech support with 0 resolution, they offered me a free 5g nighthawk claiming that my 4g needed to be replaced. Brand new line, brand new 5g n

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25

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Prepaid Esim not working

I have activated my esim and my account is active but calls, texts, and data are temporarily unavailable on my settings. I already used the esim activation kit as well. My phone is a Google pixel 6 and it should work.

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109

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Has anyone use the ATT Velocity 2 or Nighthawk for PC gaming? your thoughts?

I have a Velocity 2 and wonder how much better the Nighthawk may be if it is. I am VERY rural, I average 10-12 Mbps but does fine for what I do. I will be PC gaming a lot more soon, should I look intot he Nighthawk?

Questions

55

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SOC error causing overage charges (Netgear hotspot)

On 2/8/23 I changed my DataConnect Plan from the 40GB ($75 per month, additional 2GB of data $10) plan to the 50GB plan ($55 per month with AutoPay and paperless billing, additional 5GB data $10) through the website. I expected some wonkiness because I was about 2 weeks into my new billing cycle. I

Questions

55

1

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Nighthawk M1100 unlocked APN Settings

Can you please provide me with the proper APN Settings for an unlocked Nighthawk M1100? Thank you!

Questions

1.2K

2

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AT&T Billing Glitch for Netgear DataConnect Hotspot

My experience with AT&T has been a nightmare. I purchased the 100GB data plan for their Netgear Nighthawk DataConnect Hotspot. That same device is also (somehow) simultaneously on a 35GB plan according to all of my data overage charges and email notifications. I'm being charged for both. The 35G

Questions

85

6

Hotspot only works unsecured

Trying to use my ATT hotspot while out of town and can only connect using option for no security. Have rebooted both my laptop and phone multiple times, but my laptop only says "Can't connect to this network". I've used only 0.5GB of 15 GB for the month, so it's not that. I'm also typing the correct

Questions

114

5

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Can someone explain the 100G hot spot plan?

I understand there is a new 100G plan for $55. i want a modern 5G hotspot. I have an old hot spot with a grandfathered  plan that included a home phone and 100G of internet. i also got some add on benefit of 50G for being a directv.com customer also.  So together I have 150G. would I

Questions

234

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NO INTERNET for 7 days now and HORRIBLE internet for the past 2-3 Months with NO END IN SIGHT!

​​We have had AT&T internet and cell phone service at our home for almost 5 years and for the past 2-3 months we have had very spotty, slow and poor internet service. We would loose connection constantly, sometimes for many hours and other times, just long enough to kick my children off their sc

Questions

192

1

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Mobile Hotspot Sign-In to Network "Error"

This began approximately 1 1/2 months ago where all of a sudden my device that was connected to my cell phone's mobile hotspot would all of a sudden stop working and a notification would appear at the top saying Sign into "network name". When I click on the notification it takes me to what appears

Questions

582

4

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ZTE MF985 Speed Issues Since 3G Shutdown

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Questions

251

3

0

Samsung SM-T387AA Android 9.0 Pie - Hotspot on/off is not working through programmatically.

Samsung Galaxy Tab A  Device Model :SM-T387AA with Android OS version 9.0 (Pie) latest update is not working for hotspot functionality. I want to turn On/Off hotspot programmatically using my android app (JAVA programming language) . I can see AT&T AllAccess app is stopping hotspot to turn On/Off.I

Questions

543

2

0

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Steam Saver on/off toggle option missing on my prepaid account

I have a ATT prepaid account running on a net gear mobile hotspot. I followed the ATT instructions to turn off stream saver but do not have the toggle on/off option on my screen.  I’ve seen that several others have had the same issue and needed ATT tech support to enable the stream saver toggl

Questions

125

3

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

119

1

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AT&T GoPhone Personal Smartphone HotSpot

Is it possible to use your GoPhone plan's 4G LTE data for your smartphone hotspot or is there an additional fee for this?

Questions

524

2

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I bought an AT&T phone & got the unlock code from AT&T. I am using another carrier-but phone still looks for USB tethering authentication.

I got an official unlock code directly from AT&T for my LG G5 H820 phone. I am using another carrier. Later on, I had a broadband outage at work and tried to use my phone's USB tethering during the outage.  However, an AT&T popup said the phone could not authenticate the connection or

Questions

295

10

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Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

53

1

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Hotspot in rural area?

Hello,  I am pretty new to the ability of smart phones other than make a call/answer a call. I keep reading an seeing the word hotspot and someone somewhere at sometime said I could use a hotspot on our computers for internet service. Presently we have excede and use the speed up within 1-2 days. I

Questions

1.1K

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