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wifi quit after 1st month

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

Questions

 • Data & Messaging Features, Internet Tethering

16

1

0

mobile hotspot is very slow

I've been using my mobile hotspot for work. It used to work fine but recently it has slowed considerably. It is 4.3 Mbps now. I'm in a location that is not well served by cable providers. What can I do? What did AT&T do?

Questions

 • Other Phones & Devices

252

4

0

Mobile Hotspot Sign-In to Network "Error"

This began approximately 1 1/2 months ago where all of a sudden my device that was connected to my cell phone's mobile hotspot would all of a sudden stop working and a notification would appear at the top saying Sign into "network name". When I click on the notification it takes me to what appears

Questions

 • Account & Usage

428

4

0

ZTE Velocity (MF923)

Dear all,I was told by my SIM card provider that a SIM card could have a slow connection.... My device is ZTE Velocity (MF923) Has something changed here, in contrast to 2019. We did not have the impression that there was a slow connection here then.... According to the AT&T homepage, the dev

Questions

 • Phones, Tablets & Devices

273

7

0

Connecting DirecTV to Internet

I have recently had DirecTV installed in my home. Genie Gen 3 receiver, plus three minis, and a wireless video bridge. At the same time I have contracted with AT&T for cell phone service with two smart phones. Also purchased a hotspot ZTE AT&T velocity. My question is; can my DirecTV be connected to

Questions

 • AT&T Internet Installation

747

1

0

0

Will IFWA-40 Home Base work with 5G?

   Like many others I've also had a torturous week of trying to get information from AT&T support with the sunsetting of 3G and the failure of certain devices as a result. AT&T online documentation is out of date and inaccurate. One document said my ZTE Z700A would still work but t

Questions

 • AT&T Internet Equipment

230

4

0

Turbo Hotspot 2 in Mexico

Anyone else having problems getting the Turbo Hotspot 2 to work in Mexico? If I move the SIM to an unlocked phone it works but not in the Turbo Hotspot 2.  It did work OK in the  US.

Questions

 • Other Phones & Devices

144

4

0

International Travel with the Nighthawk 5G Mobile Hotspot Pro (wifi 6)

Are there international options for my new mobile hotspot? When I try to look at International options it says there are none available for my device.  I travel Internationally (Asia, UK, EU, etc) quite frequently and wanted to be able to use this on the road.  :-(

Questions

 • Data & Messaging Features, Internet Tethering

526

3

0

Balance Due Page Not Adjusted With ACP Discount

A few days ago I was approved for ACP, on the very day my prepaid account was to be renewed. My account showed I owed $55 instead of $25 (although I am actually on tribal land...). I called AT&T. After waiting an hour for a human being, a very good customer representative helped me renew the acc

Questions

 • Wireless Billing

330

4

I bought an AT&T phone & got the unlock code from AT&T. I am using another carrier-but phone still looks for USB tethering authentication.

I got an official unlock code directly from AT&T for my LG G5 H820 phone. I am using another carrier. Later on, I had a broadband outage at work and tried to use my phone's USB tethering during the outage.  However, an AT&T popup said the phone could not authenticate the connection or

Questions

 • Android

106

10

0

Moxee Hotspot business account

I have had my Moxee hotspot connected since February 25, and I am STILL unable to register my account online so I can log in and pay my bill. I have called more than a couple of times, and the last time I was reassured that my issue was given priority status. However, I am still not able to register

Questions

 • Online Account Access

57

0

0

AT&T HotSpot Issues

For the past couple of years, my family has been using an AT&T Hotspot for our internet. It worked like a charm with no problems until June. Since then, we've kept having to reset our device after using a certain amount of data within the span of a few hours. If only one of us is using it, it cr

Questions

 • Data & Messaging Features, Internet Tethering

305

13

0

Ford F150 Hotspot not working

I have a 2022 F 150. Went to att using ford pass app and app does not recognized VIn number. Took vehicle to dealership. They say att problem. Took it to Att and they say ford problem. Called customer service for att car connect x 4 and all they say is vehicle vin is not showing in system and that

Questions

 • Other Phones & Devices

207

1

0

Turbo Hotspot 2

I have a Turbo Hotspot 2 and need to reset my password. No messages show up on the device so I can't retrieve a reset password.  Now I'm locked out and can't add more time  HELP!

Questions

 • Phones, Tablets & Devices

14

0

0

New vehicle device

Anyone know why AT&T (Edited per community guidelines) so bad at enrolling a vehicle to an existing phone plan account?  I've been on the phone for an hour and I'm on my 3rd rep who is trying to figure it out.  I swear, you'd think I was the first person ever in history to want to do this.Yes, I kno

Questions

 • Other Phones & Devices

23

1

0

3GS won't connect to iPad via personal hotspot!

3GS won't connect to iPad via personal hotspot! I use this all the time and it just stopped working yesterday , I have turned off/on both devices several times, tried turnin off/on personal hotspot and Bluetooth, but no luck. It connects for a minute then disconnects. Tethering works on my computer

Questions

 • Apple

700

1

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

63

4

Hotspot suddenly stopped working

Plan includes hotspotHotspot working previouslyGetting a message to enable I need to call 611 or visit att.comTried to restart my phone, reset network settings, SIM card removed and replaced, turned Cellular Data off and onA lot of people I know is getting the same problem with their hotspotIs there

Questions

 • Data & Messaging Features, Internet Tethering

272

2

0

0

Activating a Hotspot

Hi,How do I activate a hotspot device that I already have?

Questions

 • Wireless Billing

40

1

0

How can I add extra hotspot data?

At my current job, we do not have wifi or no other form of internet since this is a new call center working from the bottom up.  I need more than 15 GB of hotspot data because I know I will go over the allotted amount within a months time.

Questions

 • Online Account Access

67

0

0

0

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