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Netgear Aircard 770S doesn't work with new AT&T Sim Cards

I have a Netgear Aircard A770S, during the pandemic the account wasn't used for 2 years so AT&T deleted the MyGoPhone account. The unit powers up just fine and says "Registration Error SIM not provisioned - MM#2".  Called customer service and they explained the account had been deleted due

Questions

262

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Vizio tv does not detect my ATT Nighthawk wifi

I just purchased an AT&T Nighthawk due to living in a very rural area. I have all different devices able to pick up the wifi the Nighthawk puts out.  I attempted to get my son's Vizio smart tv (2 years old) hooked up to the wifi but the TV does not detect any signal or network.  I reb

Questions

65

3

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"Data connection Disconnected"

New hotspot out of the box initial powerup and "setup"error code? "Data Connection Disconnected" Your data connection is disconnected.  Check Settings>Broadband for options????? okay so how do I get to settings and what do I do once I am there?

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1.1K

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'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

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95

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Wi-Fi for my boat

I have a boat with a tv on it. We have AT&T hardware but we need a SIM card that works for marine. It needs to be able to give Wi-Fi to smartphones and fire stick for youtube tv. Can anyone help me with this? I can’t seem to find a SIM card with plans for marine.

Questions

36

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Balance Due Page Not Adjusted With ACP Discount

A few days ago I was approved for ACP, on the very day my prepaid account was to be renewed. My account showed I owed $55 instead of $25 (although I am actually on tribal land...). I called AT&T. After waiting an hour for a human being, a very good customer representative helped me renew the acc

Questions

403

4

Mobile hotspot claiming no available data is unlimited

This is a Samsung Lz phone. I've used the mobile hotspot on my $65 unlimited data plan for almost a year with no problems. Last night the Samsung Internet app automatically updated and shut off the mobile hotspot. Since then, whenever I connect to it on my laptop or Xboz One, it claims additional au

Questions

609

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Mobile Hotspot Sign-In to Network "Error"

This began approximately 1 1/2 months ago where all of a sudden my device that was connected to my cell phone's mobile hotspot would all of a sudden stop working and a notification would appear at the top saying Sign into "network name". When I click on the notification it takes me to what appears

Questions

489

4

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ZTE MF985 Speed Issues Since 3G Shutdown

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Questions

214

3

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Mobile hotspot data goes against main mobile data plan

We have an unlimited plan with each line having an additional 15gb of mobile hotspot data. After turning on mobile hotpspot on the phone, connecting a device to the mobile hotspot the data is logged against the mobile data plan and not the 15gb mobile hotspot data.ATT Customer service said the solu

Questions

323

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Portable Hotspot Disconnects

I just got an HTC One X phone and am using the portable hotspot to access the Internet on my IPad and laptop.  It has started disconnecting after only a few minutes with no warning. I am still under my data usage for the month and don't understand why it is doing this and how to fix it. Can anyone h

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7.1K

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Can someone explain the 100G hot spot plan?

I understand there is a new 100G plan for $55. i want a modern 5G hotspot. I have an old hot spot with a grandfathered  plan that included a home phone and 100G of internet. i also got some add on benefit of 50G for being a directv.com customer also.  So together I have 150G. would I

Questions

144

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Will IFWA-40 Home Base work with 5G?

   Like many others I've also had a torturous week of trying to get information from AT&T support with the sunsetting of 3G and the failure of certain devices as a result. AT&T online documentation is out of date and inaccurate. One document said my ZTE Z700A would still work but t

Questions

314

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I bought an AT&T phone & got the unlock code from AT&T. I am using another carrier-but phone still looks for USB tethering authentication.

I got an official unlock code directly from AT&T for my LG G5 H820 phone. I am using another carrier. Later on, I had a broadband outage at work and tried to use my phone's USB tethering during the outage.  However, an AT&T popup said the phone could not authenticate the connection or

Questions

167

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Can't connect to minecraft when tethered to AT&T hotspot iphone 8 or galaxy s10

I live in the middle of nowhere and we usually have satellite internet. Lately we have found that we cannot use our cell phone tethering plan to play minecraft.This used to work fine. I also used to have an issue when attempting to use the hotspot to ssh into work servers over port 22, and that rand

Questions

561

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Moto G Power (XT2041-4) hotspot not working

I recently activated my phone (Moto G Power XT2041-4) on the AT&T network. I have the unlimited plan that includes 15G hotspot data per month. When I try to activate the wireless hotspot on my phone, I get this message: "Account not set up for mobile hotspot. An eligible data plan is required to

Questions

84

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SOC error causing overage charges (Netgear hotspot)

On 2/8/23 I changed my DataConnect Plan from the 40GB ($75 per month, additional 2GB of data $10) plan to the 50GB plan ($55 per month with AutoPay and paperless billing, additional 5GB data $10) through the website. I expected some wonkiness because I was about 2 weeks into my new billing cycle. I

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11

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AT&T Billing Glitch for Netgear DataConnect Hotspot

My experience with AT&T has been a nightmare. I purchased the 100GB data plan for their Netgear Nighthawk DataConnect Hotspot. That same device is also (somehow) simultaneously on a 35GB plan according to all of my data overage charges and email notifications. I'm being charged for both. The 35G

Questions

34

6

moto 8 g power- no mobile data

got a moto 8g power few months ago. everything worked marvelously... until i gave att my new imei#.. was trying to do a hotspot, so called 611 and gave them the new imei, only to be told afterwards that my current plan doesnt allow. ever since then, i cant use mobile data or send pics. have exhauste

Questions

695

1

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Ford F150 Hotspot not working

I have a 2022 F 150. Went to att using ford pass app and app does not recognized VIn number. Took vehicle to dealership. They say att problem. Took it to Att and they say ford problem. Called customer service for att car connect x 4 and all they say is vehicle vin is not showing in system and that

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389

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