Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (550)

Relevance

Accepted Solution

Official Solution

when does hotspot data renew

My unlimited plan renewed yesterday with autopay but hotspot data did not reset, why?

Questions

560

1

0

Accepted Solution

Official Solution

Change cellphone number harassing calls

I keep getting harassing calls I'm getting spam hang ups

Questions

14

1

0

Accepted Solution

Official Solution

Closed

When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

Questions

145.4K

141

0

Accepted Solution

Official Solution

Using my Hotspot with International Day Pass

Hello, I would like to use my hotspot with the "International Day Pass" to give my wife and kids access to my unlimited plan while we are traveling abroad. My understanding is that this is possible. If so, I have a few questions that I hope someone might be able to help with: 1) What settings will I

Questions

8.7K

1

0

0

Accepted Solution

Missing payments for my Hot Spot service.

I have a hotspot device which I periodically use. What I would like to know is: if I don't use it for a few months and do not pay for those months either, can I restore the service by paying for the monthly amount when I need to use it again? Or will I need to pay for the months it was not used?

Questions

29

6

Accepted Solution

Samsung Galaxy A14 shows no networks when wifi is on

I have a Samsung Galaxy A14 and as of about a month ago it's just automatically stopped picking up any Wi-Fi networks when I had Wi-Fi turned on and then a few days later after that just stop working with the hotspot and nobody can pick me up in the house as far as we turn them on or I can't locate

Questions

187

2

0

Official Solution

Can't create account at Paygonline when using Hotspot device

There is clearly a hole in the logic for setting up a prepaid account. To restate and clarify the issue for the employees, the hotspot itself is fine. When we go to manage our account at https://www.paygonline.com the "Forgot Password / New User" option asks for our device phone number, which is th

Questions

45

8

0

Accepted Solution

Which category ethernet cable do I need to use with my AT&T Wireless Internet Hotspot model (IFWA40)

I want to run a direct-burial ethernet cable from my AT&T hotspot model IFWA40 out to another outbuilding which will be my home office. I can't find anywhere which category ethernet cable (cat 5, 53, 6, 6a, 7, 8 etc.) to use. There are so many now. The distance between the hotspot and the outbui

Questions

86

3

0

Accepted Solution

WiFi calling with another vendors cell service

I have cell service through another vendor (not AT&T) and WiFi calling works fine through my home router. Will WIFi calling work with my phone connected through an AT&T hot spot?

Questions

26

3

0

Accepted Solution

Rewards card

I am disable, am I eligible to get the reward discount? I have a Mobil phone with Att.

Questions

18

2

0

Accepted Solution

Internet hotspots

I want one hotspot to use at a 2nd residence, a car and an RV, in other words to take with me. And a plan with more data than 15G/ mo, probably 50-100G. I have an older unlimited plan with 3 phones, a tablet and an unreliable hotspot. AT&T must have something comparable to the newer Verizon and

Questions

70

10

0

Portable Hotspot Disconnects

I just got an HTC One X phone and am using the portable hotspot to access the Internet on my IPad and laptop.  It has started disconnecting after only a few minutes with no warning. I am still under my data usage for the month and don't understand why it is doing this and how to fix it. Can anyone h

Questions

7.2K

9

0

0

At&T Galaxy s5 Wi-Fi hotspot

Does any one know if wifi hotspot on at&t GALAXY S5 (sm-G900A) works if using sim from another carrier like t-mobile.

Questions

2.4K

4

0

0

Hotspot in rural area?

Hello,  I am pretty new to the ability of smart phones other than make a call/answer a call. I keep reading an seeing the word hotspot and someone somewhere at sometime said I could use a hotspot on our computers for internet service. Presently we have excede and use the speed up within 1-2 days. I

Questions

1.1K

2

0

0

Mobile hotspot claiming no available data is unlimited

This is a Samsung Lz phone. I've used the mobile hotspot on my $65 unlimited data plan for almost a year with no problems. Last night the Samsung Internet app automatically updated and shut off the mobile hotspot. Since then, whenever I connect to it on my laptop or Xboz One, it claims additional au

Questions

610

2

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

104

1

0

How to find the best possible internet solution for WFH? Area code 65742, rural-ish MO.

Trying to help my parents find a faster option than their current AT&T Internet25 plan which is fine if only one or the other of them are at home. But most often they are both working at home at same time, both needing to do high email volume, MS Teams calls, and VOIP phone calls.  Our fam

Questions

53

1

0

Mobile Hotspot going offline

Mobile Hotspot goes offline, sometimes after 15 minutes, sometimes less than that. Log into hotspot and see it no longer has a WAN IP but still says it is connected to the network, also found under Mobile Settings the Cellular Data is switched off and it will not allow me to switch it back on. Anyon

Questions

59

1

0

Gophone account has been disconnected

Last year I bougth a ATT Unite mobile hotspot with sim card. I set up a gophone account, got a 10 digit phone number and filled it with a one month data plan. Now I want to use the hotspot again, but I find when I try to log on that the account has been disconnected, probably because I have left it

Questions

519

1

0

0

Internet speed abysmal

I live in a rural area and cannot get wired internet. I use a Netgear Nighthawk hotspot with ATT prepaid. I just paid and updated my account to 100 GB and my internet is barely working.I work from home and am unable to perform any functions. This service worked for me for the past 9 months or so bu

Questions

23

1

0

Not finding what you're looking for?