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How do yu speak to someone that can address your concerns about doing business with ATT

I have been on the phone since 8 am this morning trying to finalize an order. ATT keeps cancelling my orders and with no fault of mine they are requesting I visit a store.  Im on hold right now just trying to bring a device over instead of buying from yall.  The rep is telling me to go to

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GoPhone Hotspot data expiration questions

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

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843

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Fraud

Need to report hotspot equipment ordered that I did not order. How do I do that and where do I do that?

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31

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STAND-ALONE Hotspot

Hi, I saw plenty of posts about making prepaid accounts into hotspots.Is there any plan that is set up exclusively for hotspots? - thanks

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325

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

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54

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Internet unavailable when all of my neighbors have it?

The neighbors on both sides of my home have att internet. Why is my address unserviceable? What are my options?

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65

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Mobile internet hotspot router

I have a portable business router that I’ve had for a few years now, I’ve never had an issue with it connecting to the internet or to get internet access on any of my devices connected to it before. Recently att discontinued the plan I was paying for and changed it to a more expensive plan with add

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26

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Netgear (LB1120) LTE Broadband Modem and SIM Card + Data plan

I am going to a rural area and will need internet access. The place I am going has LTE service so I wanted to buy a Netgear (LB1120) LTE Broadband Modem. How do I connect this to the LTE network? I understand I need to order a data plan and SIM card...Which plan/sim card should I purchase for intern

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1.6K

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Static and Dynamic IP addresses?

How often do dynamic IP addresses for ATT wifi wireless hotspots change? What causes them to change? I am trying to set up a server off my ATT wifi wireless hotspot... I understand these have a dynamic IP address.. Am I able to pay to change it to a static IP address?

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708

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Activating a Hotspot

Hi,How do I activate a hotspot device that I already have?

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53

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AT&T AllAccess Android App Won't Enable Security (WPA2 PSK) on Hotspot

Samsung Galaxy Tab S7 5G AT&T AllAccess (latest version) Android (latest version) I have a supported hotspot plan, and the hotspot does work, the problem is everyone else uses my data because security will not enable no matter what I do. I have resorted to making the hotspot an invisible net

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186

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Personal Hotspot not Working

Hi,   I have 10 gb of hotspot data included in my prepaid plan ($75 a month / $50 with autopay). However, every time I try to set it up on my Iphone 6, it tells me to call or visit website. I do both of these.   The call just gives me an automated machine that does not help me solve the problem. The

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95

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Turbo Hotspot 2

I have a Turbo Hotspot 2 and need to reset my password. No messages show up on the device so I can't retrieve a reset password.  Now I'm locked out and can't add more time  HELP!

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Lg v35 unlock code not working

Man I'm trying to unlock my Lg v35 with att,I have requested and received an unlock code but when I put another sim and enter the code it says in correct I'm at 8/10 tries left also weathering dosent work I need answers! Thanks!

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424

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Unacceptable and Outdated Connected Car Technology

I was wondering if/why/when there would be an option available for the connected car service to modify the WiFi settings. Specifically, I would like to change the enabled security encryption as the current fleet of connected-car capable vehicles with this capability only support WPA/TKIP encryption

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30

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Bill Charges

Why is it At&t charges people even though they didn't use the internet line at all for a month or so? They didn't even offer a discount on the next bill charge when we called to cancel and said we didnt use the internet they know for a fact that it wasnt used. What the (Edited per community guidelin

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Does an ATT hotspot from my cell phone support SIP?

Sometimes I need to use the hotspot on my ATT iphone to give wifi to my laptop. When I am hotspotting I am not able to log into the phonebar or SIP phone on my contact center management platform.  I keep getting a Request Timeout response.  So I wanted to know if SIP is supported on an AT

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42

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Password reset to check prepaid hotspot balance

I am trying to reset my login to check my prepaid hotspot balance. But when I do it says it sends me the pin. Either it is sending it to the hotspot phone number or it is just not sending it. I do not have a phone or anything other than the hotspot with at&t

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80

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Xbox wifi

My xbox is saying additional authentication needed when u connect to the hotspot or enter alternate wireless MAC adress how do I fix this?

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25

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

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82

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