I had gigapower installed last Saturday, and already the speeds have considerably slowed on all of my devices. I live in a one bedroom apartment and the box is in my closet, so it's not like I have thick walls blocking anything.    I have run a few different speed tests and cannot get more than abou

I apologize in advance for the long background but not sure what is important.  Background:  So we have had UVERSE TV for years.  Currently have a Cisco IPN4320 DVR connected with house COAX.  We originally also had wireless internet (3 years ago) but cancelled because it was not reliable.  Have dec

I connected the line into the telephone jack and I have everything plugged in, but the broadband light is blinking red. Service was supposed to be turned on today at 8:00 pm and I still get no internet connection. I'm also in a apartment. What is the problem?

[Subject edited for better exposure]Every time I put my computer to sleep the modem goes dead. Is there a way to keep this from happening?