My balance expired on August 23rd 2020 and I want to find out when I have to top up my balance before my number is lost. I'm planning on topping up in October, if possible.

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

I would like to combine two adjacent lots in Lago Vista, TX, and I need to get the AT&T Easement released. Will you send me the contact information for someone who can help me please?thank you

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

Hi everybody! My husband and I are closing on our new house next month and I’m looking for some information on getting WiFi installed! My parents built a new house in the same addition as we are and had their WiFi installed earlier this year. When they had theirs installed the AT&T man drilled a

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.

Hello AT&T - How do I find details on the AT&T regeneration station easement on my property? How much does AT&T pay per year for the use of this space? Can we redirect these payments from the old owners to the new/current owner? Do we have an option to release the easement back to the owner? How do

My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate

I was sent a 5268ac gateway to replace an older NVG589. Seems as if it should have been an easy swap, but process stalls at the broadband stage.  Continues to blink.  First it was a green blink, then turned to a red blink.  Called support, who only wants to sent a tech.  Any ide

I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

I logged in yesterday to make a significant payment but today I am denied access. It is my hope to get back on track after a serious illness. I am a solo professional woman with an account and same number almost 20 years. I was offered a special promotion in 2021 to add lines and get free phones an

Yesterday I received a message that the settings on my Att.net email account were out of date and I needed to update them. Specifically, change my password. I did that and now I am not getting new emails on my computer or Ipad -- only on my Iphone.  There's a banner at the top that says "Fix p

Hello, I recently activated my phone again and my number changed. I have the SIM card the number was on, but since I activated my phone with another SIM card for my bfs phone I somehow lost the number. how do I get it back?! It been about a week since it happened. 

I cannot recover any important accounts because all verification is sent to my associated phone number for an account that is currently suspended due to non payment. Please help. ASAP

How can I get those?

Why would I have a samsung build Number on my att radiant phone?

I forget my user id, my password and zip code. Right now I am out of state, I need to open the international service so that I can receive phone call and text message.

There is a ATT fiber line running on my property but ATT says they cant service my address. Since line is already run, who do I need to talk to to tap into it? I was told to ask for provisions and engineers dept via private messaging??