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My balance expired on August 23rd 2020 and I want to find out when I have to top up my balance before my number is lost. I'm planning on topping up in October, if possible.
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Account & Usage
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I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t
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AT&T Internet Account
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I would like to combine two adjacent lots in Lago Vista, TX, and I need to get the AT&T Easement released. Will you send me the contact information for someone who can help me please?thank you
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Wireless Account
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It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I
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AT&T Fiber Ordering
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Hi everybody! My husband and I are closing on our new house next month and I’m looking for some information on getting WiFi installed! My parents built a new house in the same addition as we are and had their WiFi installed earlier this year. When they had theirs installed the AT&T man drilled a
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AT&T Internet Installation
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I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.
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Wireless Billing
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I tried to access my router and sign in with the access code printed on the label. The router will not accept the access code. Anyone out there with a solution? It's a new router.
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AT&T Fiber Equipment
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Hello AT&T - How do I find details on the AT&T regeneration station easement on my property? How much does AT&T pay per year for the use of this space? Can we redirect these payments from the old owners to the new/current owner? Do we have an option to release the easement back to the owner? How do
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AT&T Phone Equipment
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My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate
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Device Features
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I was sent a 5268ac gateway to replace an older NVG589. Seems as if it should have been an easy swap, but process stalls at the broadband stage. Continues to blink. First it was a green blink, then turned to a red blink. Called support, who only wants to sent a tech. Any ide
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AT&T Internet Installation
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I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n
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Apple
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I qualify for $75 under acp tribal land i changed the plan and it deactivated my service
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Plans & Features
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I logged in yesterday to make a significant payment but today I am denied access. It is my hope to get back on track after a serious illness. I am a solo professional woman with an account and same number almost 20 years. I was offered a special promotion in 2021 to add lines and get free phones an
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Wireless Account
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Yesterday I received a message that the settings on my Att.net email account were out of date and I needed to update them. Specifically, change my password. I did that and now I am not getting new emails on my computer or Ipad -- only on my Iphone. There's a banner at the top that says "Fix p
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AT&T Mail Setup
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Hello, I recently activated my phone again and my number changed. I have the SIM card the number was on, but since I activated my phone with another SIM card for my bfs phone I somehow lost the number. how do I get it back?! It been about a week since it happened.
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Phones, Tablets & Devices
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I cannot recover any important accounts because all verification is sent to my associated phone number for an account that is currently suspended due to non payment. Please help. ASAP
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Wireless Account
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How can I get those?
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Wireless Account
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Why would I have a samsung build Number on my att radiant phone?
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Android
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I forget my user id, my password and zip code. Right now I am out of state, I need to open the international service so that I can receive phone call and text message.
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Online Account Access
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There is a ATT fiber line running on my property but ATT says they cant service my address. Since line is already run, who do I need to talk to to tap into it? I was told to ask for provisions and engineers dept via private messaging??
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AT&T Internet Installation