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Swelling phone on the verge of exploding

I have an iPhone 7s that is on the verge of exploding. It was covered by the assuron insurance so that I paid $150 to get a replacement. No problem right?  ATT is insisting that I MAIL the phone to them. It literally is locked in a metal box as it is on the verge of exploding. When you mail pa

Questions

 • Apple

61

1

0

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Cannot receive verification codes

I’m not getting any verification codes from any websites. I called Apple, they told me it’s an issue with my carrier which is at&t

Questions

 • Apple

26

1

0

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Best way to cancel one account and open new account while also keeping numbers from 1st account.

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

Questions

 • Wireless Billing

1.7K

7

0

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Property Damage Claim

When laying the line in our front yard, the installer cut the water line and now we have a leak. Who do I need to contact?

Questions

 • AT&T Fiber Installation

224

5

0

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Suspicious AT&T text

I received a text from the number (469)649-6419 on January 14 that says: You have (1) message from AT&T, Christopher kwuxd.com/he3p3yhmi3 I didn't click the link because it seemed fishy. Is it a scam trying to piggyback the outage to make a quick buck, or is it legitimate?

Questions

 • Wireless Account

66

1

0

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Outdoor cable burial

AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground.At some point since then my neighbour’s cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.

Questions

 • AT&T Internet Equipment

48

1

0

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All circuits are busy

Hello! I started receiving an "All circuits are busy" error message a few days ago.  I work for a medical office so it is a business line and the error message pops up for every number I attempt to call.  I starts around 11a eastern time and lasts throughout the rest of the work day and i

Questions

 • AT&T Phone Account

93

1

0

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Equipment Return, never got letter stating what to return

Hello, I am trying to return my router after canceling my service but I never received the letter stating what I should return. I have been moving, you know how it is. I had fiber optics with the unlimited plan, I figure I should return the router and the power cord but should I return an Ethernet c

Questions

 • AT&T Fiber Equipment

284

1

0

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Do you have a student discount?

I am currently in college and since COVID-19, I have been struggling with my class work due to the fact we don't have internet at home. I was wondering what student discounts you had

Questions

 • AT&T Internet Plans

2.6K

3

0

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Why do I need a Voicemail password

Why is my voicemail suddenly asking for a password? I don't have one and never needed one, but it's suddenly asking me for a non-existent password.

Questions

 • Tones, Games, Videos, More...

24

1

0

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Is this a legit IMEI checking website for AT&T

Hi I went to link below those morning to check IMEI compatibility with AT&T network and wondering if it's legitimate and safe to use? as i only found it thru google search and not directly on AT&T wireless website. certificates look ok, but all it said when I entered IMEI is "esim not compatible, w

Questions

 • Device Features

779

1

0

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

 • Phones, Tablets & Devices

81

4

0

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MISTAKENLY SELECTED A PLAN THAT CANCELED MY EBB PLAN.

I accidently/MISTAKENLY changed my AT&T EBB plan to a AT&T Plan I DID NOT WANT AND DO NOT NEED, and possibly canceled my ebb plan. please help. HOW CAN I CANCWL THIS TRASACTION AND MAKE SURE I DIDN'T LOSE MY EBB SERVICE PLAN??? THANK YOU ALL FOR YOUR TIME AND HAVE A GREAT DAY.

Questions

 • Plans & Features

221

3

Accepted Solution

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Discount Difficulties

I can not submit anything to proving my employment as a nurse. I initially submitted a name tag for the clinic I am employed at full-time, but it was declined because it has my nickname. Then I tried to submit my paystub and nursing license certificate, but it keeps saying there's an error and will

Questions

 • Wireless Billing

181

4

0

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Connecting Netgear Orbi RBK50 to Nokia BGW320-505

I am stuck and I need some help. I turned off the 2.4GHz and 5GHz Wi-Fi radios on the BGW320. I enabled IP Passthrough on the BGW320 with DHCPS-Fixed.  I manually entered the MAC address of the Orbi RBK50 Router.  I changed the LAN IP address on the RBK50 to 192.168.2.1 because I thought

Questions

 • AT&T Fiber Equipment

205

3

0

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AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

 • Samsung

343

8

0

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update on madison wi fiber

whats the current status of fiber in madison? when will installs happen???

Questions

 • AT&T Fiber Installation

190

8

0

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loading a list of contacts to email using a csv file

Anybody knows how to upload a list of email contacts from a csv file? Seems that it is not available any longer. Downloading the email list of contacts to a csv file is available, but I do not see how to upload back the same list I downloaded and cleaned up. On the same subject, is it possible to h

Questions

 • AT&T Internet Security

43

1

0

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I need help with my bill

I recently had fraudulent activity with my business bank account which cause my AT&T bill to be returned because there was not enough funds in my account. I desperately need phone service not only to run my business. But also I need to be able to communicate with my bank regarding the fraudulen

Questions

 • Wireless Billing

60

1

0

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Unlock a U318AA phone from AT&T

my 98-year-old father's Windows phone can no longer be charged. I bought him one of the "senior citizen" phones but he cannot use it since he is used to touch screens and this phone uses arrow keys to make selections. i received a U318AA phone from AT&T for due to the upgrade to 5G. I do not ne

Questions

 • Other Phones & Devices

111

2

0

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