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I have been living in the Spring Creek sub-division in Pickerington Ohio for 13 years now and we have AT&T 100mb Internet, but I am wondering when we will have speeds up to 1gb. I am teleworking and will be for the foreseeable future and could use the extra bandwidth. Thank you,
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AT&T Fiber Ordering
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I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing
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Data & Messaging Features, Internet Tethering
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I have an at&t prepaid connection, and I'm in India currently. I would like to change my prepaid plan to postpaid to enable international roaming and avoid service disconnection. Can I do that while in India?
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More AT&T PREPAID Discussions
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I purchased a prepaid phone for a lady friend of mine and she lives out of town. Is there anyway to delete a text message on the phone from from my computer? Thanks for your time.
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Account & Usage
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Please help! I am currently outside of the US and will not be able to return for a few month due to the COVID 19 situation. I need to cancel my account, it is currently suspended but I cannot keep paying the fee as I am not earning dollars and it is too costly. I can NOT call and need to be contact
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Wireless Billing
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How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.
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Wireless Account
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I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you. Is there a way to sign up online? Cell service is terrible where I live and whenever I reached you by phone, the call dropped within
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AT&T Phone Account
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The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com. Export your calendar entries from your Directv.net email by following the instructions belo
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AT&T Internet Security
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I bought an iPhone X and after having it for a while, lost it. Because I had insurance on it through AT&T it was replaced. After using the new phone, I found the "old" iPhone X but had no need to use it as it was replaced. Now I want to use it in place of my iPhone 12 mini, which it is too small
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Apple
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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I'm addressed as 'ATT Mail' to anyone I send an email to - when I look for my name in an email sent to a group of people - I'm there as 'ATT Mail' I wanted to check my profile to see how I could change that and noticed my email was 'unverified' - so thinking maybe if I verify my email that might cha
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AT&T Mail Features
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What will show up on my phone bill if I make a call from snapchat
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Data & Messaging Features, Internet Tethering
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I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years
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AT&T Mail Login & Security
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Hello. I overpaid the internet payment and I want it to refund. But I canceled my account already. How do I refund it? And I using a prepaid plan on my phone. I want it to cancel or just stop for a few months. Where can I go to do this? Thank you.
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AT&T Internet Account
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I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is
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Android
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How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.
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Wireless Billing
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I was wondering how do you set reset your pin on your account and how do you go from prepaid to postpaid account
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More AT&T PREPAID Discussions
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On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl
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AT&T Internet Equipment
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I'm looking for information on who to contact for potential service to a property. It is not currently listed as an eligible address, but I hear ATT is the closest connection. I'd like to see where the closest remote is and how much running the line would cost. The property is in Roane County TN of
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AT&T Internet Installation
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Hi! I'm in India right now so I need to put my number on hold. I'm trying to log in to MyAT&T but it's not letting me log in (even though I'm sure I remember my password).. so I click on 'forgot password' but then it sends me a TEXT with a new password, but I can't access that text because I am IN I
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Account & Usage