I recently acquired a used Windows phone from a private party and I used the AT&T unlock utility web page. I successfully unlocked my phone without further incident. My next concern is regarding the phone's unlocked status. Will the software ever trigger the locked mode again, i.e., during a factory

How do I transfer a phone number on an ATT prepaid account to another carrier? It appears impossible to get a transfer pin number. I cant get anyone on the phone to help, the in-store people tell me they can't help, I have to call and the directions online don't work for ATT prepaid accounts.

I'm switching to Xfinity internet. Can I keep my @att.net email address?

I am visiting from Bangladesh and have my Robi Airtel roaming activated. This network supposed to connect with AT&T as partner network, but is not connecting to At&T. I have tried to connect manually and it didn't work. Switched off phone, took sim out, re inserted and tried too but didn't w

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Password reset for swbell.net acct

I have no idea what my att password is, I haven’t used it in 10+ years. Of course, I don’t know what the answers to the security questions are either. I’ve tried every answer I could possibly think they would be and nothing works. I don’t have a recovery email or anything else, my only option to res

I will be out of the country for the rest of the year and will not be using my PREPAID services for my phone as I have another plan. I still want to keep my number for when I return to the US in 2024, however, I do not want to be paying my current monthly expense for my plan when I will not be using

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

Hi, I put my Cricket Sim Card in my Samsung a42 5g phone that is a Unlocked AT&T phone, and I have Service with Cricket, that's Not the Issue, how do I get the Cricket features on this phone? Like the Cricket sounds for App notifications and the Cricket Rington I'm used to. I have a Cricket a32

My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time).  Can someone help?

I just upgraded my phone plan to the new Unlimited Elite plan which includes 5G. I just got the new pixel 6 pro today and put my SIM card in. Everything is working, however I can only get the phone to show my LTE, not 5G. I am trying to figure out why. The Coverage map shows 5G in my area. Thanks

I transferred out of a joined group account year ago. My name is listed as the secondary acct holder. I have no contact with the primary or the pin # to take it off. Would a secondary account holder ever be made primary without consenting to it? Should I be worried about being held responsible or h

My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area.  But I have talked to multiple customers and they have been without service as well. Not su

Can you purchase your own modem or do you have to lease from ATT?

They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'

I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing

My current AT&T Internet 100 has a monthly price of $40 with discounts (no taxes or fees) that will expire in the next month or so. This includes the WiFi router that was in the previous UVerse bundle when I dropped UVerse TV approximately 2 years ago.AT&T Internet 1000 is priced at $49.99 for one y

I am an international student who studies in the US. In January after I had been at home (in the UK) for Christmas break, I discovered I had a $173 bill to pay for December and January and additional fees to reactivate my card, since I had not used it for around a month. Now, I am back at home due t