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I recently acquired a used Windows phone from a private party and I used the AT&T unlock utility web page. I successfully unlocked my phone without further incident. My next concern is regarding the phone's unlocked status. Will the software ever trigger the locked mode again, i.e., during a factory
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Phone & Device Upgrades
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How do I transfer a phone number on an ATT prepaid account to another carrier? It appears impossible to get a transfer pin number. I cant get anyone on the phone to help, the in-store people tell me they can't help, I have to call and the directions online don't work for ATT prepaid accounts.
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More AT&T PREPAID Discussions
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I'm switching to Xfinity internet. Can I keep my @att.net email address?
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AT&T Mail Features
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I am visiting from Bangladesh and have my Robi Airtel roaming activated. This network supposed to connect with AT&T as partner network, but is not connecting to At&T. I have tried to connect manually and it didn't work. Switched off phone, took sim out, re inserted and tried too but didn't w
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Network Coverage
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I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the
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Plans & Features
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Password reset for swbell.net acct
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AT&T Mail Login & Security
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I have no idea what my att password is, I haven’t used it in 10+ years. Of course, I don’t know what the answers to the security questions are either. I’ve tried every answer I could possibly think they would be and nothing works. I don’t have a recovery email or anything else, my only option to res
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AT&T Mail Login & Security
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I will be out of the country for the rest of the year and will not be using my PREPAID services for my phone as I have another plan. I still want to keep my number for when I return to the US in 2024, however, I do not want to be paying my current monthly expense for my plan when I will not be using
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Plans & Features
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Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N
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AT&T Fiber Equipment
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Hi, I put my Cricket Sim Card in my Samsung a42 5g phone that is a Unlocked AT&T phone, and I have Service with Cricket, that's Not the Issue, how do I get the Cricket features on this phone? Like the Cricket sounds for App notifications and the Cricket Rington I'm used to. I have a Cricket a32
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Samsung
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My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time). Can someone help?
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Device Features
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I just upgraded my phone plan to the new Unlimited Elite plan which includes 5G. I just got the new pixel 6 pro today and put my SIM card in. Everything is working, however I can only get the phone to show my LTE, not 5G. I am trying to figure out why. The Coverage map shows 5G in my area. Thanks
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Data & Messaging Features, Internet Tethering
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I transferred out of a joined group account year ago. My name is listed as the secondary acct holder. I have no contact with the primary or the pin # to take it off. Would a secondary account holder ever be made primary without consenting to it? Should I be worried about being held responsible or h
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Wireless Account
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My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area. But I have talked to multiple customers and they have been without service as well. Not su
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Network Coverage
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Can you purchase your own modem or do you have to lease from ATT?
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AT&T Fiber Equipment
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They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'
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AT&T Fiber Installation
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I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action. I wish to retrieve my passcode for the purpose of canceling the wireless plan. AT&
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Wireless Account
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I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing
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Data & Messaging Features, Internet Tethering
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My current AT&T Internet 100 has a monthly price of $40 with discounts (no taxes or fees) that will expire in the next month or so. This includes the WiFi router that was in the previous UVerse bundle when I dropped UVerse TV approximately 2 years ago.AT&T Internet 1000 is priced at $49.99 for one y
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AT&T Internet Plans
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I am an international student who studies in the US. In January after I had been at home (in the UK) for Christmas break, I discovered I had a $173 bill to pay for December and January and additional fees to reactivate my card, since I had not used it for around a month. Now, I am back at home due t
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Wireless Billing