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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

452

3

0

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att u verse

What phone product is it that allows you to keep your own phone number, go anywhere in the country, plugs into a wall or car jack. Receive a monthly bill for using it.

Questions

 • AT&T Phone Equipment

114

2

0

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Official Solution

Who to contact for service quote for connection to closest remote

I'm looking for information on who to contact for potential service to a property. It is not currently listed as an eligible address, but I hear ATT is the closest connection. I'd like to see where the closest remote is and how much running the line would cost. The property is in Roane County TN of

Questions

 • AT&T Internet Installation

69

4

0

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I am in need of a bill extension due to covid 19

Lack of work just getting back

Questions

 • AT&T Internet Account

75

1

0

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Hot potato here. How can I make updates when "Account Security" comes up blank and the phone no on file is obsolete?

I spoke to 4 different AT&T techs via phone and have looked up what to do if the account security link comes up blank, and there is not a satisfactory answer I can find online. I need to update the info without running into the need for code sent to an obsolete phone number. I can't for the

Questions

 • AT&T Internet Security

38

4

0

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Official Solution

Data Use During Covid

I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing

Questions

 • Data & Messaging Features, Internet Tethering

95

2

0

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Official Solution

How can I suspend my account for 4 months?

i would need to suspend my account as I need to go back to my home country due to Corona virus. I would not be able to use the account for at least 4 months. The link att.com/suspend does not work. I tried to log in, but it directs me to my prepaid account main page. Help me with this issue!

Questions

 • Account & Usage

113

2

0

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Official Solution

All circuits are busy

Hello! I started receiving an "All circuits are busy" error message a few days ago.  I work for a medical office so it is a business line and the error message pops up for every number I attempt to call.  I starts around 11a eastern time and lasts throughout the rest of the work day and i

Questions

 • AT&T Phone Account

90

1

0

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

 • Samsung

89

1

0

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Wireless TV receivers

Is there a model offered by AT&T that is better performing than all other models they supply?Also, i notice that the Cisco model puts out much more heat than other models (when the TV is on or off).Do you experiece this?

Questions

 • U-verse TV Equipment

177

1

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Unlocked iPhone 12 from Apple

My wife currently has a line with AT&T. I don't, my line is with another carrier through work. If I buy an 'unlocked' iPhone 12 directly from Apple and give it to my wife as a gift, will she be able to set it up with AT&T and easily replace her old iPhone? I'll be holding this for over th

Questions

 • Apple

80

1

0

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Unlocking my old iPhone I no longer have.

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

Questions

 • Apple

57

1

0

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Please help a dumb Englishman moving to America!

I am British and am moving to New York in February next year. I need to get myself an American phone and number so I can sort a few things out. I have found an iPhone 6S Plus on AT&T that I like and can order from Best Buy, I can also get one of my friends in the US to pick it up and activate

Questions

 • Account & Usage

146

14

0

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How do I get a phone number to talk to a customer rep

How do I get a phone number to talk to a customer rep

Questions

 • AT&T Phone Account

184

1

0

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Would an AT&T contract help with my credit score?

I was wondering if having an at&t contract help with my credit score?

Questions

 • Wireless Account

44

1

0

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How can I get billing to stop after discontinuing service?

I am out of contract. I own my phones. I've ported my numbers to another carrier.  There is no where I can find a path to tell AT&T to stop billing me for service that I am not using.  I tried the telephone number but it directs me to dial 611 on my cell phone but when I do that it ta

Questions

 • Wireless Billing

503

2

0

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

Questions

 • Android

99

2

0

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Yes I’m getting them regularly. Hate it.

Att get this (Edited per community guidelines) to stop!  Every month I get multi text offering gifts.   from different numbers.

Questions

 • Data & Messaging Features, Internet Tethering

24

1

0

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Lost my SIM card during visitation

Hello there, I visited my parents in Indonesia and happened to lost my prepaid sim card. Could you please help me regain the access or possibly send a replacement?

Questions

 • Account & Usage

254

2

0

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I cannot call AT&T to resolve an issue with a phone!

Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu

Questions

 • Wireless Account

36

2

0

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