Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Please help! I am currently outside of the US and will not be able to return for a few month due to the COVID 19 situation. I need to cancel my account, it is currently suspended but I cannot keep paying the fee as I am not earning dollars and it is too costly. I can NOT call and need to be contact

I spoke to 4 different AT&T techs via phone and have looked up what to do if the account security link comes up blank, and there is not a satisfactory answer I can find online. I need to update the info without running into the need for code sent to an obsolete phone number. I can't for the

I have tried numerous times to get the discounted low income rate for internet at my home and have been declined for 3 years now can you help me at my location or can you please help me find somebody that can before the school year I need internet please. All the streets around me do the only road t

When I send out emails - on the recipient end, my email name shows as "AT&T Support (my email address)". That causes a problem because the recipient thinks they are receiving emails from AT&T. As a result, my email are not read or responded too.   Also, I keep getting emails about my email account s

I have replaced my Alcatel4052R with an IPhone, how can i get The photos etc off of my Alcatel 4052R?  

Hello there, I visited my parents in Indonesia and happened to lost my prepaid sim card. Could you please help me regain the access or possibly send a replacement?

Yesterday I received a message that the settings on my Att.net email account were out of date and I needed to update them. Specifically, change my password. I did that and now I am not getting new emails on my computer or Ipad -- only on my Iphone.  There's a banner at the top that says "Fix p

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp

I have the horrendous ARRIS Gateway and my internet connection is garbage. I've rebooted, done channel scans etc to speed up my connection. I'm fed up. I have a router and modem that I purchased from Best Buy when I still used Spectrum that I would like to use again. I know Spectrum is a different c

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

I bought an iPhone X and after having it for a while, lost it. Because I had insurance on it through AT&T it was replaced. After using the new phone, I found the "old" iPhone X but had no need to use it as it was replaced. Now I want to use it in place of my iPhone 12 mini, which it is too small

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

I just got a the unlimited and more premium and i set up a watchtv account but i was never prompted to choose a premium service and everytime i try to log on to watchtv online it puts me in a loop of signing in over and over, I would like to choose my premium service but i dont know how to with this

Hi all! It’s been four years since we saw Germany defeat Argentina in a nail-biting, dramatic final and needless to say, with all 64 games available live, we are ready for the 2018 FIFA World CupTM to finally KICK off!   Channel Listing   Didn’t make the trip to Russia? No swea

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

I have an att prepaid plan that set for auto pay. I didn't have enough money in my account an the day for it normally to be paid. I paid it with a different card this morning, later in the afternoon the system collects another 66 dollars. Might I be returned the second payment?

I am out of contract. I own my phones. I've ported my numbers to another carrier.  There is no where I can find a path to tell AT&T to stop billing me for service that I am not using.  I tried the telephone number but it directs me to dial 611 on my cell phone but when I do that it ta