Why am i being charged for both lines separately if i have multi line unlimited data?

I have a couple questions. I was looking at my phone record history and I noticed some data has been being used at times when I wasn't using my phone and I was wondering why my phone was using data when I've been connected to Wi-Fi the whole time. I aslo see something on my bill as a incoming text

Hello, I have AT&T phone unlocked network. I want to factory reset this device. But i worrying about device going back to locked again. If im factory reset this device, does it still remain unlocked the network? Thanks

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

Got my iPhone 13 pro today and could not access 5g, so i switched my sim to esim. After doing so I still had no 5g, just 5ge... I tried to delete my esim in hopes that after i could re download it and have 5g, but now I have no esim.

Hello, I live in a very rural area and I was wanting to use 4g/5g for internet/data only. I installed a Cel-Fi GO X | Cell Phone Signal Booster | 1 Panel Antenna/Long Ranger Bundle Kit - All Accessories Included | Multi-Carrier Support with Carrier Switching | Up to 100 dB with a NETGEAR Night

Hello, we want to add the $35 International Travel Add-On to one of our member lines (we have multiple phone lines on our Prepaid Account). We understand the $35 is good for 7 days/5GB. The traveling member will be overseas for 2 weeks. (1) Can we pre-purchase the Add On ahead of time and schedul

Why is canada not listed as a select country in This List?                                         

We have two phone lines and unlimited data. What is involved in getting a sim card to put in a new computer?

The 12 month annual prepaid plan that is now advertised provides 16 GB of high speed data before is is slowed down to 1.5 Mbps speeds. During periods of network congestion, are the first 16 GB deprioritized?

I notice that the data usage logs typically appear in two hour increments at the same specific minute mark, however sometimes it’s just really random. Why?

Hi, I'm relatively new to U-verse and I was wondering how I can see my most up-to-date internet data usage?  Apologies if this is already out here somewhere - I looked for a few minutes and all I could find was how to locate your *wireless* data usage. Thanks for your help! Mark

Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

Hello! I wanted to ask if my ATT prepaid plan covers texting/calling from Mexico to the US, and if my data will work there for maps, apps, etc. I'm on the $30 monthly plan, which states "International Messaging - Unlimited - From U.S. to Mexico, Canada & over 230 countries." However, that seems

This morning at 6am I got a text saying that I used 90% of my data and at this time I was asleep. Then right after that text I got another text saying I have used up 100% of my data, when I haven't even touched my phone yet. Now I'm over my data plan and I don't understand how it's possible when I u

Have questions about the new Internet Data Plan? Visit our site for facts about your data plan!     -ATTU-verseCare

I'm considering the $55 data plan.https://www.att.com/prepaid/plans.html I'll be on a roadtrip with my family from New York to Florida.I'm from Europe, coming in for just 25 days.Will buy one connection (for budget reasons) and keep it in case i need to call US numbers and for the unlimited data. My

Hi! Comparing my $65 unlimited plan to the $90 unlimited plan with mobile hotspot.  I see that 4g will slow after 22gb and hotspot after 10gb, per device. When i compare my current plan, this one say's "No Overages" but the $90 plan does not - i can't figure out what those overage fees are there for

I started an AT&T account way back in 2009, I got two iPhones with unlimited data plans (perk of my current job), one for me and one for my wife. After two contract renewals, I upgraded my phones and added two more lines for my sons. I got one a 5gb data plan and the other a 3gb data plan, but now I