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How do I identify where my data usage is coming from?

How do I identify where my data usage is coming from? I keep going over my limit.

Questions

368

1

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Hotspot

With the $65 plan can I use my hotspot to stream cable tv? If not how long of stream time can I get from it?

Questions

80

1

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Dats Usage Inaccurate

At&t AllAccess says I used 4.29gb on my device, but my device's Mobile Data Usage Graph shows I only used 2.82gb... please explain AT&T.

Questions

1.2K

3

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ACP Benefits

Will a user lose the ACP benefit that’s applied to their plan if they change to another plan on the same account. i.e, switch their plan from the $30/mo to a $40 or $65/mo plan.

Questions

229

4

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No alert for international day pass

I’m currently outside of the US, and today when I was paying my wireless bill, I found that I’m charged four times for the international day pass. The problem is I didn’t get any notifications for this except for the first time, and I didn’t even turn on my cellular data, or make a phone call or se

Questions

593

4

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I need data records going back to 2021

​I need records of talk/text/data from January of 2021. How do I go about requesting those as the records I can access on the app don’t go any further back than December/January of 2022. ​​thank you kindly ​

Questions

70

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international roaming

My boyfriend has a company phone through AT&T for his new job. This job requires him to be in places like Canada and riding on cruise ships and he said there is unlimited data on the plan but does calling from Canada (or where ever his cruise ship will end up) to somewhere in the U.S. use data or is

Questions

3.5K

3

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Unlocked Samsung S23 Ultra

I brought my phone over to AT&T from Verizon for a promise of a cheaper price (that's another story). My data service is so unreliable that this is my last try before I leave the service, does anyone with my phone or an unlocked phone have this problem. Most of the time I can't get download speeds o

Questions

1.1K

7

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What happened to the prepaid 90-day cellular data plans?

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

Questions

139

3

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channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

3.8K

7

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

2.9K

5

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Need a dedicated business account representative!

I need to locate our business account representative. TMobile, Verizon - BOTH very easy to deal with for this... AT&T?... on hold for the second time today - dead air - going on 45 minutes... and being told that with a business plan?... there is no account rep?  Are you kidding me?  I

Questions

237

1

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Linux box PPP connection using wireless modem and AT&T SIM

Hi, I have a small linux box with a 4G/2G wireless modem attached. I want to connect it to the AT&T network and provide internet connectivity using the PPP protocol. Can I use any AT&T SIM for that? Do I need a special data plan?

Questions

63

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Shattered phone from car accident

hello i was in an accident that left my phone stranded in the street it got run over and i want to know can i trade in or what do i do? i can't leave anywhere

Questions

855

4

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Old iPhone 4 that I want to get a new phone number for and add to our plan

I have an old iphone 4 that I want to let my daughter use, with voice and text only, no data. It doesn't have a phone number, as that one was switched over to a new phone. So, can I get a new phone number for that, add her to my account and only give her voice and text?

Questions

1.1K

2

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Can I get an unlimited plan?

Is there an unlimited plan and can i just get it on one phone

Questions

732

12

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Closed

Cannot send or receive pictures in Messages MMS

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

Questions

8K

13

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I'm a student and I need a line

I'm very confused with the different types of lines available. I'm a student and I need a basic line (prepaid or postpaid). I only use around 10 GB per month of data. I also need a new phone because my current phone is not compatible with the network in the U.S. It should also be a basic phone.&

Questions

87

6

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Data usage high when on WiFi

I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?

Questions

87

1

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mobile data record time

looking to find out if data mobile time stamps are correct as updated with the time it was used example : 2:00 am meaning the phone was used at that time ?

Questions

75

6

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