We are at 60+GB used with 10 days to go. My son's phone uses 90% of our total. He and I don't see how it's possible that he has used 54+GB. I have unlimited, so it's not a money matter, but what is going on? Before I changed to unlimited, we stayed close to our limit; only after I changed to unlimit

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

I have been an AT&T customer since the Cingular Wireless merger and have almost always had some sort of data plan. Over the years as technology progressed and smart phones became the norm, the size of data plans also increased. I unfortunately didn't get the unlimited data plan when it was available

Will a user lose the ACP benefit that’s applied to their plan if they change to another plan on the same account. i.e, switch their plan from the $30/mo to a $40 or $65/mo plan.

I bought a cellphone as a present for my girlfriend in Chile, I bought it from aliexpress and it said that it is unlocked (at least in the title it did). She put her Claro sim card inside and it works fine, she can receive and make calls. However when she tries to use the data it says that roaming c

I need my call and text logs from January- July 2020. Can it be done?

1) Does the timestamp on this log show the actual time the app was opened or data was downloaded? 2) If the Phone is connected to WIFI when data is downloaded or an app is opened, does it still show under "Mobile Data"?

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

I need to locate our business account representative. TMobile, Verizon - BOTH very easy to deal with for this... AT&T?... on hold for the second time today - dead air - going on 45 minutes... and being told that with a business plan?... there is no account rep?  Are you kidding me?  I

hello i was in an accident that left my phone stranded in the street it got run over and i want to know can i trade in or what do i do? i can't leave anywhere

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

I brought my phone over to AT&T from Verizon for a promise of a cheaper price (that's another story). My data service is so unreliable that this is my last try before I leave the service, does anyone with my phone or an unlocked phone have this problem. Most of the time I can't get download speeds o

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

I’m currently outside of the US, and today when I was paying my wireless bill, I found that I’m charged four times for the international day pass. The problem is I didn’t get any notifications for this except for the first time, and I didn’t even turn on my cellular data, or make a phone call or se

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Are there issues with the towers in Santa Barbara/Goleta and Port Hueneme California? Because lately we been having problems in getting service, either its slow or no service. Yes we have done the rebooting network and sim removal. Still doesn’t work.

AT&T says it has 5G in NYC, and I am in NYC. I also have a Samsung S20 Ultra, which supports the real mmWave 5G, but my device can only connect to LTE. So I am wondering if prepaid customers have access to 5G at this moment

We are traveling to the USA in November. We would like to use our HotSpot Device Velocity (MF923) again. This is still possible after the shutdown of 3 G. Question: can I buy a HotSpot - Data Plan in a local AT&T Store? Or do I have to order this beforehand so that it is also in stock?

Can att wireless be use on my iPad on the go