AT&T Wireless Bill: "Retired MS Value 2GB" = $21.33 ???   Why am I being charged for "retired" values? Does that mean I'm being charged for data that I didn't use, rollover data that has "retired"?

Since about 2 days money is taken off off my pre-paid account for messages on the internet, like Facebook. I see this as theft, as AT&T has no business with my personal use of internet. I own this phone, it is not an AT&T phone, and personal property and  AT&T takes 2 ct per message out of my accoun

Hi, this started happening maybe a month ago. I can add-on daily data when my phone has wifi service, but when I run out of data away from wifi I'm now unable to login to the app so that I can add data. I've been able to do this for several years, but now I can't, which is going to leave me stranded

I have an old iphone 4 that I want to let my daughter use, with voice and text only, no data. It doesn't have a phone number, as that one was switched over to a new phone. So, can I get a new phone number for that, add her to my account and only give her voice and text?

Is there an unlimited plan and can i just get it on one phone

There is a new neighborhood just being built on the adjoining main road outside our neighborhood. They have ATT fiber that was run up the adjoining road. Does anyone have a way to request from ATT the same fiber be pulled into another neighborhood? When I call ATT they say my address doesn't have hi

I need to locate our business account representative. TMobile, Verizon - BOTH very easy to deal with for this... AT&T?... on hold for the second time today - dead air - going on 45 minutes... and being told that with a business plan?... there is no account rep?  Are you kidding me?  I

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

With the $65 plan can I use my hotspot to stream cable tv? If not how long of stream time can I get from it?

I am waiting for a long distance ethernet cable to be delivered so I can set up a home office. In the meantime I have been using my phone as a hotspot. Despite being on an "unlimited" plan, you guys have been sending me threatening text messages about my data usage. As you said when I tried unsucces

At&t AllAccess says I used 4.29gb on my device, but my device's Mobile Data Usage Graph shows I only used 2.82gb... please explain AT&T.

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

We are at 60+GB used with 10 days to go. My son's phone uses 90% of our total. He and I don't see how it's possible that he has used 54+GB. I have unlimited, so it's not a money matter, but what is going on? Before I changed to unlimited, we stayed close to our limit; only after I changed to unlimit

I have activated my daughters phone with the $2 a day plan for a trip she’s going on. I want her to have data on these days as well, so I can see through iMessage that her messages are delivered and sent. Do I need to go to the account settings each day and add on the $1 data add on? Does it expire

I need to clarify and determine whether we need a mobile hotspot on our phones: When I connect to a public wifi, that's a hotspot? A mobile hotspot is when a hotspot is not available and I use the phone to create one? And once it's created, we log into it as needed? Otherwise, turn it off to

Is AT&T suddenly changing something that prevents me from SSHing on my phone?For months, I've used JuiceSSH on my Android Pixel 3aXL phone to log into my server. It worked perfectly. A couple of days ago, the connection stopped letting me log in when I was using the phone's data. I can still

​I need records of talk/text/data from January of 2021. How do I go about requesting those as the records I can access on the app don’t go any further back than December/January of 2022. ​​thank you kindly ​

I have an iPad with cellular and use prepaid 90 day data plans from AT&T, renewing as needed. My cellular service suddenly stopped working, and I got an email from AT&T saying that my cellular data account was cancelled. The only solution seems to be reactivating my iPad, but the AT&T a

Will a user lose the ACP benefit that’s applied to their plan if they change to another plan on the same account. i.e, switch their plan from the $30/mo to a $40 or $65/mo plan.

I need my call and text logs from January- July 2020. Can it be done?