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ATT Router Problems (static IP? get my own router? mesh?)

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

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574

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Mobile Data Reset

My bill cycle restarts on the 27th of every month. I was wondering exactly what time does it reset? Does it reset at midnight in the morning of the 27th or at midnight at the end of the 27th?

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1.3K

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location history

is there a way to get your location for 1 specific day when you do not have the device anymore? I have tried and tried everyway I know how and cannot get the information I need!! Its very important please help!!!!

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1K

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Compromised Phone Number

​I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.​

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150

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SIM NOT SUPPORTED FOR MY CONNECTED CAR ????????

i have a range rover 2021 when i purchased the car came with a simcard for connected car from att  after the trial data plan expired i did not renew or add more data to it  it got canceled  i still have the sim and it still in the sim slot of the car since then never taken out of

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895

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Cant get into my prepaid account

Ok I have a mobile hotspot 2 and pay monthly for data, I dont know how this happened but it isn't taking the password i set and when I try to enter forgot password they say they are going to text me a pin/password. How are they going to send a text to a hotspot?! So nothing is working and I am locke

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45

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MMS text message size limit

I wanted to know what the MMS text message size limit is. I saw a post when I search online by AT&T support saying 1 MB for standard and 10 MB for Advanced, but that was 2 years old.

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2.4K

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Capping and stopping data usage once I reach my limit of 1gb without extending my data cap.

Is there an option from at&t that would stop mobile data usage once 1gb is reach on any of my phones? I want it to automatically stop my mobile data usage once the cap is reached. I don't want to have to pay for this capping service such as using smart limits; isn't that for monitoring kids?

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33.3K

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Throttled data at 8gb

Hello! I got a couple warnings that my data would be throttled. I ignored them because I have a 16gb plan and I was only at 7gb. But alas, as soon as I hit 8gb... I'm throttled. Please fix this immediately! It is very hard to navigate day to day without the extra gbs.

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Does hotspot have data cap or overage fee?

Hi I want to know if there is a data cap on mobile hotspot and if it charges to go past the limit. I have unlimited plus enhanced if that helps

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4.7K

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Hotspot Excessive Data??

I have an ATT unlimited data hotspot. I live in a rural area and I only have two choices for internet services - ATT hotspot OR HughesNet Satellite services. Right now, my hotspot is pulling between 300-400 gigs of data a month. I work from home, so we run two laptops, two cell phones and one tv (st

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757

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What is data transfer on monthly bill?

I have numerous line items labeled "data transfer". What is this? On my sons bill "data" is labeled "data" and he is a teenager on the phone much more than I am.  Is there a difference?

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245

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Problem using a former Verizon phone for a temporary replacement

I have recently sent my wife's Samsung S21 Ultra for repair. I placed her SIM card in an LGV10 from when I was a Verizon customer. The phone initially displayed a message that the SIM card was not a Verizon card. The phone is not locked (she visited a Verizon store this AM) and it will allow her to

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89

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Visiting the US, buying data to use

Is it possible for me to obtain a SIM from an AT&T store and add data to it whilst I'm visiting the US? (Is there a plan which allows me to do this?) This would only be temporary (less than 30 days). I have an unlocked phone.This would be a huge advantage to me, since it avoids roaming costs.

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1.4K

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Linux box PPP connection using wireless modem and AT&T SIM

Hi, I have a small linux box with a 4G/2G wireless modem attached. I want to connect it to the AT&T network and provide internet connectivity using the PPP protocol. Can I use any AT&T SIM for that? Do I need a special data plan?

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50

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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43

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is the billing period on or after the date listed?

I got a text saying I had used 100% of my data for the billing cycle ending 5/20/2013. Does that mean 12:00 am ON the 20th or AFTER, as in I can use my phone again on the 21st? I'm very confused and I can't afford any overages, does anyone know the answer?

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I'm a student and I need a line

I'm very confused with the different types of lines available. I'm a student and I need a basic line (prepaid or postpaid). I only use around 10 GB per month of data. I also need a new phone because my current phone is not compatible with the network in the U.S. It should also be a basic phone.&

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73

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Nokia 2720 fail to detect the AT&T network

The phone is said to support:SKU 2 - GSM 850/900/1800/1900 MHz; WCDMA B1/B5/B8; LTE B1/B3/B5/B7/B8/B20/B28/B38/B39/B40/B41 SKU 1 - GSM 850/900/1800/1900 MHz; WCDMA B1/B5/B8; LTE B1/B3/B5/B7/B8/B20I wonder how if AT&T is supported?if so, how shall I setup the APN for the phone to work?

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372

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Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet?

Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??  

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160

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