I have a couple questions. I was looking at my phone record history and I noticed some data has been being used at times when I wasn't using my phone and I was wondering why my phone was using data when I've been connected to Wi-Fi the whole time. I aslo see something on my bill as a incoming text

Hi all.  I'm having a heck of a time finding anyone who can tell me how to configure the APN, password, and username setting on a "dumb" device which only has to connect to the internet to pass along the data of when a transponder passes an antenna. I've tried the wap.cingular, wap@cingulargprs.com,

Hello! I wanted to ask if my ATT prepaid plan covers texting/calling from Mexico to the US, and if my data will work there for maps, apps, etc. I'm on the $30 monthly plan, which states "International Messaging - Unlimited - From U.S. to Mexico, Canada & over 230 countries." However, that seems

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic

The 12 month annual prepaid plan that is now advertised provides 16 GB of high speed data before is is slowed down to 1.5 Mbps speeds. During periods of network congestion, are the first 16 GB deprioritized?

Hey I was wondering if you can tether a mobile device hotspot in another country with the international plan if you have the tethering plan on your phone plan? I know it says with the international plan for $10 a day you get unlimited talk, text and use the data you have. But does that also include

I'm temporarily in Mexico for a few months. I was excited that AT&T in Mexico is now included in my US unlimited plan, and I kept my service with AT&T because of this. However, I find I often have very slow or no cellular data, even when it says it's connected to AT&T's network and has f

Are your Prepaid Plans valid in Canada? Can I use the DATA available in my plan in Canada? If not, what could I do? Additional options? If still not: what do you recommend to use AT&T Data in US -and- Canada with Prepaid plans? Kind regards, Eric

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Is there a way to track how many GBs individual devices on our network are consuming each month? We are exceeding our plan's limit and do not know which devices we need to limit to stop the excess charges.

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

Dear Sir / Madam, Next year we will visit new york city and florida for a month and I would like a prepaid data card for my AT&T Velocity MF923 which we bought in the USA, year 2018. Which prepaid data card do you recommend and where can I buy it? Kind regards, Peter van der EndtThe Ne

I have having this prepaid plan for a while, but for some reason is not working anymore and i really need my data back, I can't make calls or use internet and I really need it

Taking my grand-kids on a cruise to Domenican Republic. One has a tablet to play games on using a prepaid unlimited data plan. Will this plan work in the DR?

My current device is Samsung A71 with 5G Supported. I had to change my phone because I was not able to make a phone call nor use mobile data. Later, I got a flip phone with new sim card in it, I tried to activate it but it doesn't work. It said that my new device is not compatible with ATT service.

My AT&T Samsung Galaxy S9 installed a system update today (Nov 17 2020) bringing it's baseband version to G960USQU8FTK2. Before this update occurred, all mobile data and texting ability was functional. After the update completed without issue, the phone displayed a message that could not be dism

We know that some of our members are wondering how DIRECTV NOW will affect their AT&T Mobile Wireless plan. We have a few the answers below for commonly asked questions.   Streaming and Your AT&T Mobile Device   If you’re a DIRECTV NOW and AT&T Wireless customer, streaming most DIRECTV NOW movies an

Hello everyone i just wanted to know when you download the U-verse app do you have to pay for the streaming on your phone?