Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

Hi all, So I've seen (even in the stickies in this very forum) that it's possible for me to upgrade from my Blackberry to an iPhone, keeping my unlimited data plan.  However, when I went to pre-order the 4s this morning, I only had choices of one of the tiered data plans, and saw no unlimited option

If I go from the basic $30 Prepaid Plan to the $40 Prepaid Plan that increases my mobile data to 15 GB, how much of that 15 GB am I able to use as a mobile hotspot for my laptop before it gets cut off. It appears under the $30 plan it's 2 gb. And then it's throttled irregardless of network activity.

According to my account page, I have 8GB of high speed data remaining this month but my Google Pixel 4a is only getting a speed of 0.12Mbps. My wife is on the same plan and got 13 Mbps using the same test at the same time.  Why does my account seem to be throttled.

I have AT&T...we will be making these stops on our Alaskan Cruise in June 2023...will I be able to use my phone there? Worried I may get separated from my husband & not able to find him as well as taking pics & sharing them on social media. We have unlimited DATA. I am worried & d

Due to Covid-19 i am working significantly reduced hours and i am currently unable to pay my bill, what can i do?. i recently opened a data only plan for my laptop. as i said i am working reduced hours and i am barely making any money. what money i do make has to go towards food and basic supplies.

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

My son has an iPhone with unlimited starter plan in the US, tied to my own plan. Travelling within Sierra Leone, Africa - he seems to be getting automatically signed up for the "International Day Pass" for ATT that is $10/day.  That's fine with me....but he also gets texts from Africell &

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

Hi, I have the 2GB data plan for IPhone 4 and I used the radio and have watched video's in one day and I checked my data and it was the same as yesterday, are they going to charge me for the data I have used? Help

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

I will be in New Zealand for a few months and currently have a U.S.-based AT&T Pre-Paid Unlimited Plus plan. I was wondering if I will have access to data, calling, and messaging in New Zealand under the same plan.

I would like to request a copy of my last five years of usage details for my account. Preferably in Excel format.

Hi, I'm on a $25/mo prepaid plan. I would like to set an alert so that I know when I've reached 90% of my data limit for the month. Is this feature available for prepaid users? The instructions I've found (https://forums.att.com/conversations/data-messaging-features-internet-tethering/how-to-set-up-

Last night I set up Smart Limits on my teenage son's iPhone 5.  I saw this statement in the documentation: "Restrictions on data use are not guaranteed to be precise due to technical limitations"   I called costumer service for clarification on this and was unable to get a answer.  Th

Hi there   Its interesting that phones are getting bigger with bigger screen realestate  plus phones are becoming (if not already) our go to device on the go.  i don't know if GPS apps on phones are still a new concept?   i understand GPS uses Data so why doesn't ATT offer unlim

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??