
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I bought iPhone 14 Pro Max in Pakistan pin Packed. I wasn’t aware this is contracted phone by AT&T, i bought it a month ago. I want to know how i can unlock it to use any sim card?
Questions
•
Apple
Accepted Solution
Official Solution
I was checking my control center to see if Shazam was on and I saw this image can someone tell me if I should be concerned about this or is it some kind of new style of network? PS My phone is an iPhone 12 Pro Max
Questions
•
Apple
Accepted Solution
Official Solution
Iphone14 Pro has a locked IMEI with AT&T. (SIM locked to carrier: iPhone 54.0), and an IMEI unlocking service cannot unlock after trying 72 hours. How long before ATT lets IMEI be registered to another carrier
Questions
•
Apple
Accepted Solution
Official Solution
The device is locked and the SIM card cannot be used
Questions
•
Apple
Accepted Solution
Official Solution
Hi, how do I find out if I have cell coverage in Bahamas?
Questions
•
Apple
Accepted Solution
Official Solution
Hello, I am trying to call my friend. We both have an iPhone at the moment and we were texting around 10pm and they sent me a message then an hour later I sent a message back and when I sent the message my messages didn’t deliver and I tried calling and I got the message saying the person you are tr
Questions
•
Apple
Accepted Solution
My request to unlock my iphone are approved but my iPhone still locked! Any suggestion? Request number: ( Edited as per the community guidelines )
Questions
•
Apple
Accepted Solution
Official Solution
My phone says “SIM lock” under carrier lock”. I am trying to add an eSIM to my phone because I am currently out of the country but my phone will not let me add an eSIM I tried under “Cellular” then “add eSIM” but admired I type in the activation code it says “unsupported eSIM This eSIM is from a ca
Questions
•
Apple
Accepted Solution
I’m trying to setup an iPhone for a kid but it won’t let me get past the SIM required screen
Questions
•
Apple
Accepted Solution
Official Solution
I do not use voicemail for several years because I don't like listening to several lenghty messages and sales pitches everyday but it would make my family happy if I had it. Is there a way to limit the lemgth of incoming voicemail messages to say, 10 seconds? This way they can be happy they say the
Questions
•
Apple
Accepted Solution
Official Solution
Caller ID has been set up for all users on the account, but the main account holder's name comes up on the caller ID instead of what is noted online on the account for individual users. Can this be corrected?
Questions
•
Apple
Accepted Solution
Will acp program cover sales tax for new phone account
Questions
•
Apple