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Scam? Unwrap a Year of Wireless Sweepstakes

I received a call last night from "Ellen" with The Story House saying I had won a year of free wireless service as an entrant in one of your recent sweepstakes. She followed up with an email with several documents that I need to sign and return within 3 business days.  I recall registering for

Questions

 • Wireless Billing

62

3

0

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Mobile Data Logs

1) Does the timestamp on this log show the actual time the app was opened or data was downloaded? 2) If the Phone is connected to WIFI when data is downloaded or an app is opened, does it still show under "Mobile Data"?

Questions

 • Wireless Billing

44

2

0

Accepted Solution

Official Solution

How to disable text 2 pay

I’ve done what it’s said to do online where I click on the link for “manage text 2 pay” and it only takes me to a screen that has payment info to sign up. I want to disable all text 2 pay on my account and it’s more difficult than it needs to be since the directions within the support page aren’t co

Questions

 • Wireless Billing

37

1

0

Accepted Solution

Untrained ATT sales representatives at stores

Hi, Does anyone know if the ATT sales representatives that we see at stored like Fred Meyer are authorized and well trained on the plan and pricing. I purchased 2 ATT lines from one of those agents at Fred Meyer in Washington. He asked me about employer as he had some promotion for certain employ

Questions

 • Wireless Billing

34

3

0

Accepted Solution

NEED FOR CRUCIAL LAWSUIT My AT&T Call Logs from 2013 until I Quit Service with AT&T (Corporate Attornies Demand These for Upcoming Trial!)

My name is Darrell E. Costa, (213) 284-0856 and my login info still shows online although I AM NOT A CURRENT CUSTOMER. I was an old happy AT&T customer with full service in Los Angeles (Silverlake). After divorce, changed service. I am in the middle of a four year old lawsuit against a behemoth

Questions

 • Wireless Billing

32

3

0

Accepted Solution

WOW

17 years with ATT and they can't help me..... Mother died two days ago, husband had a stroke last night and they will not help with making a payment in two weeks. I have never missed a payment or anything! Time to call Verizon I guess. I just can't believe it. I have referred so many people because

Questions

 • Wireless Billing

32

1

0

Accepted Solution

Official Solution

added account to my service

I added someone to my service and I'm regretting it. They ask a bunch of questions as to why the bill is high (it was the 1st bill and practically 2 months worth of service) and it takes me to have to remind and ask for their portion of the payment. This has made me late and my bill is so high becau

Questions

 • Wireless Billing

30

2

0

Accepted Solution

Auto pay was on a different date in December (only)

I am on auto-pay and my payment is usually taken on the 9th of the month. In December it was instead taken on the 20th, then in January went back to the 9th.  Did anything like this happen to anyone else and if so do you know why that occurred?  I have not changed anything on my account i

Questions

 • Wireless Billing

28

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0

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Closed

Is anyone else having issues paying a wireless account through their phone?

I've been paying with *729 for many years without issues, but I've been trying to pay this evening and it makes the "chattering" noise for a while and says due to technical difficulties they cannot process my payment. I'm then given the options of logging-in online, which couldn't happen since there

Questions

 • Wireless Billing

25

1

0

Accepted Solution

Billing cycle dates

I get my paper bill at the end of the month, normally the last day! The due date is the 8th of the next month! I have to quickly write the bill and travel to the post office in order for the check to get to you on time! Can you PLEASE change my billing cycle do that I get the SEND date earlier?

Questions

 • Wireless Billing

19

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0

Accepted Solution

Bill reprints with detailed bill that includes usage from 2009

I need bill reprints with detailed bills including usage from 2009 to around 2014. I previously received a letter stating I could request this with for a fee. Who do I need to contact to obtain this information? I contacted 800-288-2020, both the representative and their supervisor state they do not

Questions

 • Wireless Billing

17

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