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Transfer Small Business Account to Personal

My current AT&T phone number is under a small business plan. I want to get my own personal plan and take the number with me. How do I get my small business phone number transferred to a personal plan? I have had a lot of trouble getting help with this in the past. No one ever answers the small b

Questions

 • Wireless Account

100

5

0

Accepted Solution

Official Solution

How to Find an Old Account?

I am trying to find out what year I had an account with ATT. It has been at least over 10 years ago that I had one. Is there anyway to find this information out or does it get removed from the system after so many years?

Questions

 • Wireless Account

69

2

0

Accepted Solution

I see that I was scammed into the trade in like others

I was told to send my damaged phone bc it was under warranty.  I sent the phone recieved a new phone , then AT&T sent the damaged phone back stating that it was not under warranty and that I would be charged $700. I have tried since Nov. 22 yo resolve this..no luck at all. I WOULDN'T RECOM

Questions

 • Wireless Account

46

6

Accepted Solution

Official Solution

How to I get detailed billing reprints from 2/3 years ago?

How to I get detailed billing reprints from 2/3 years ago. Old call logs/messages logs that are not available to view online ?

Questions

 • Wireless Account

41

5

0

Accepted Solution

Lies lies lies lies lies lies

My husband, myself and father in law were all on T-Mobile. I opened our AT&T Fiber first a few months later we started to transition from T-Mobile. My husbands phone was paid off so he was the first line. He got the 13 pro max with the installment plan. Some months pass it’s my turn to come over

Questions

 • Wireless Account

30

2

0

Accepted Solution

Official Solution

Requesting a detailed bill from two 2 years ago for a court proceeding

I can see that one can access detailed bills up to 16 months online. However, I need to request a detailed bill from December of 2020,Is there a way that I can request a detailed bill from that time..I have looked at the online forums, and it does appear that there is a good deal of conflicting info

Questions

 • Wireless Account

28

2

0

Accepted Solution

Disconnect number and move phone installment to the other number on my account

I have two numbers on my account and want to disconnect one of them The one I want to disconnect has an installment plan for a phone. I have been told I can not move that plan to the other number on my account. Is this correct?

Questions

 • Wireless Account

26

2

0

Accepted Solution

How long will it take for AT&T to process my return after I deliver it to USPS?

My trade-in phone was delivered to USPS on 1/12/23. It was "Picked up by the Shipping Agent" on 1/13/23. When I review my trade-in status, it still has not updated. How long will it take to process after being delivered to USPS?

Questions

 • Wireless Account

16

1

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