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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

Questions

311

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ATT is blocking the domain of our website

ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.

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226

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2 dwellings 1 address

My sister and I live on the same property but have 2 separate homes. She had att wifi and I want to get it but will I be able to since we have the same address?

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186

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

Questions

157

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WiFi Extender Service

How do I cancel my Wifi Extender service??

Questions

152

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Outage in 91352

Not sure what's wrong, but internet connectivity has been down. The broadband indicator has been red since yesterday so it must be an outage, is there a fix for this soon? Friday 3/17/2023

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150

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password

Can't find my email or password to my internet

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102

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Closed

Surgery website being blocked

My company website has loaded fine for doctors, but is now being blocked for customers of ours using the AT&T home service. We are a surgery support company, and this is affecting patients. expertopinion.md How can we get unblocked ASAP?

Questions

88

1

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AT&T Internet Security Suite eligibility?

​I have a gig download speed but i keep getting this message​ ​ ​ ​ ​ ​ ​ ​Eligibility​ ​ ​ ​ ​ ​ ​ ​ The AT&T Internet Security Suite is only available to AT&T High Speed Internet and DSL customers at this time. ​​ ​​To learn more, or to place an order for AT&T Internet products, please

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82

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Autopay Discount

Do you get a discount if you autopay your internet bill?

Questions

81

1

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Wrong Service address.

I moved a few years back to my current location and used the move service with att. They installed fiber at my current location and everything has been fine until a few days when I found out my service address is wrong. I called customer support and they refused to change it and wanted me to use new

Questions

81

1

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Device Attack Blocked We've prevented an outgoing threat and your device is secure

Device Attack Blocked We've prevented an outgoing threat and your device is secure. If my device is generating an outgoing attack it is most certainly NOT SECURE. How do I disinfect it?

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78

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Downgrade internet plan

After changing my plan and turning off my router, how soon can I restart it?

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77

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Upgrade my router

I've had the same router now for about 8 years, is it even possible to get AT&T to upgrade it? It's a PACE 5268AC with First Use Date July 12, 2017 with WPA2-PSK authentication.

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67

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How do I block adult content at the AT&T router

I have blocked adult content from my son's phone via verizon but it doesn't block when he uses wifi. I would like to block adult content at the router for all devices in our home.  Willing to buy a service/additional equipment etc. if necessary.

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65

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Internet Outage

Does anyone have info on internet outage in Loudon, TN?

Questions

58

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Cannot verify

I can sign into my email account on Currently/Yahoo. My name and password are accepted. Then I get a page that asks me to verify but my trusted number is no longer available, the phone is gone and the service wont work on my laptop. ATT customer service will not allow me changes. I cannot access my

Questions

57

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Facing an issue with Internet

Hi,I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.Please assist me. I'll very thank full to you.

Questions

55

4

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Att.net email

If I cancel my att home internet can I keep my att.net email?

Questions

46

3

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No WiFi service and no light on the Pace 5268 router for the WiFi

The light on the Pace 5268AC router for the WiFi connection is not lite and I do not have WiFi service for any devices. I am able to use the ethernet.

Questions

43

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