Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (18)

Views

Accepted Solution

Official Solution

Hello

So, I have here a Iphone 7 plus. It is a US variant, as the technician told me here. I reside here in the Philippines and I cant unlock may iphone because it is AT&T locked and the previous owner has forgotten her icloud acc. So I was wondering if you could help me how can I open this phone and

Questions

56

2

0

Accepted Solution

Official Solution

Prepaid minutes for elderly people who will never use the phone

My eighty year old father wants a cell phone just in case his home phone is down due to weather. He will never use it, as he hadn't when we tried this years ago. I want to buy the cheapest flip phone possible, with a few buttons as possible, no smartphones. Then want to purchase 100 minutes o

Questions

49

11

0

Accepted Solution

Official Solution

international calls with at&t prepaid

​for the at&t prepaid sim plans, are international calls to Australia free and if not how much does it cost and where can i purchase a prepaid sim card that offers free international calling ​

Questions

34

3

0

Accepted Solution

Official Solution

WIFI Calls and Text

Does the $300/yr plan allow for WIFI calls and text? It appears that ATT shut it off after I signed up and paid.

Questions

29

2

0

Accepted Solution

Official Solution

Unlock (SiM lock) phone after 6 months

Hello, We live abroad but last year my mother was diagnosed with cancer so I stayed in Chicago for 4 months. We contracted and bought an iphone SE with AT&T with a prepaid contract in April 22. Unfortunately, my mother passed away and I left Chicago in June 22. In July I called AT&T to

Questions

24

3

0

Accepted Solution

Official Solution

Prepaid Plan unlocked

Hi, I mistakenly bought my iphone with At&t from USA and im living in Turkey therefore i have no access to AT&T. I would like to use my Turkish carrier on my country. I’ve activated my AT&T number and paid my bill. is it possible to use my iphone with 2 eSIM? If no; how long i have to

Questions

24

5

0

Accepted Solution

Official Solution

Syncing new watch to cellular

Received a new watch today and it won’t let me sync it to my cellular plan.

Questions

21

1

0

Accepted Solution

Official Solution

Return to prepaid service

I left att prepaid services and am wanting to return to it with my phone number. Is it possible and how do I do it?

Questions

21

1

0

Accepted Solution

Switch

Trying to switch from contract plan to prepaid plan

Questions

18

1

0

Accepted Solution

Official Solution

iPhone 8 Plus

Pls unlocked my iPhone for new sim

Questions

18

4

0

Accepted Solution

Official Solution

AFFORDABLE CONNECTIVITY PROGRAM

Does anyone know how to transfer ACP benefits from my AT&T account to another provider?

Questions

18

2

0

Accepted Solution

Official Solution

Mobile Hotspot not working with ActiveArmor

Since switching to the ActiveArmor service a week ago, I have had issues using my Hotspot. I get the message "there are network errors". Restarting my phone helped once but now won't. Any ideas?? Can't always get Wi-Fi and need my Hotspot.

Questions

17

6

0

Accepted Solution

Official Solution

Prepaid Call History

I need my calling history for January 2023, incoming and outgoing. How do I get this?

Questions

17

1

0

Accepted Solution

Official Solution

How do I change my billing date

I get paid the first of every month and my plan always shuts off because it is due before the 1st of the month.

Questions

16

1

0

Accepted Solution

Official Solution

My att prepaid number can't be found

My att prepaid number can't be found when I call to refill my pin

Questions

14

2

0

Accepted Solution

Official Solution

Updated phone supported list

Any idea when the next whitelisted/supported phone list will come out? This list ( https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf ) is a few days shy of four months old (Nov 29, 2022), yet it is the most recent list I can find.

Questions

14

1

0

Accepted Solution

Big problems

My husband's old number is still connected with all of our Gmail accounts and facebooks. I cannot get into my Gmails because we cannot remember our passwords. That number is the only one connected with them all. We cannot receive ANY codes to be able to get into ANY of our accounts. Most of them are

Questions

13

3

Accepted Solution

Official Solution

Prepaid phone usage

I had a prepaid phone account last summer, 2022, while I was traveling in the US.  I returned to Korea in September 2022, where I live and work, and I thought I turned off the 'AutoPay' but apparently I didn't.I have since turned it off but I want to make sure I can use the account again this s

Questions

12

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.