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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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230

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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212

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Unlock phone

How can oi unlock my phone if it's still on my cousin's account and if knot since its attack pre paid can I just get a attachment service card from Walmart and use it like that 

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139

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Can I setup a passcode for security

set up a passcode for security

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67

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The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first.

Ok. I bought a Motorola One 5G Ace back in 2021. Brand new as an AT&T Prepaid phone. I was supposed to be able to unlock after six months. So now I am trying. The device unlock website doesn't work using my phone number. So I tried using the IMEI number. I get as far as the message posted in the

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46

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Att locked samsung phone getting 0.x speeds on 5ge but 20+ on 4g

It seems that I have tried everything I can to get reception but I cannot. At my job I can get a few minutes of 4g a day that nets me 20+mb speeds, but most of the day I get 1 bar at 0.3mb speeds if that and basic music streaming will not load on 5ge. Since 5ge is lte, is there any options? I've tri

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44

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Does unlimited starter plan qualify for trade in deal

​I'm looking to switch to ATT and want to get the Pixel 7 pro. I have 3 lines I will be switching. I am trying to figure out if the unlimited starter plan qualifies for the trade in credit that would make the phone free. The details on the deal say that it requires an unlimited plan that costs $75 o

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43

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Device Trade In not eligible

​I recently bought the S22 Ultra under the impression I was going to receive a $800 credit. I sent my old device in and got an email saying it was received by the warehouse. After a couple month of not seeing the credit I called support and they informed me that the activation lock was still on and

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43

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Brand new defective device and AT&t will not allow me to exchange

Got a brand new phone today and the battery only lasts for like 4 hours with nothing running. Tried to call AT&t and after 2 hours on the phone hung up without a replacement. They are trying to make me give them more money. Why do we have to contact the attorney general to complete a simple orde

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42

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Accepted IDs for newcomers for trade-in and purchase a phone

Hi, My husband and I have recently moved to the US. I have recently gotten my social security card. Is it an acceptable ID that I can present for trade-in and buying a new phone from AT&T? Thank you

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38

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Changed number a week ago factory reset no network

Hello I changed my number. Then when I checked the about phone and it still had the old number. So I factory reset the phone hoping that it would fix this. Now, the phone says that it cannot connect to network.. I cannot make any calls of any kind and I am having to use wifi to perform tasks. How d

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36

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Unlock request denied despite meeting all eligibility requirements

I paid my phone off early and waited 48 hours before submitting an unlock request using the IMEI number as I have transferred my number to another carrier. It was denied and says "Make sure your device meets our eligibility requirements." I went to an AT&T store and they said it meets the requir

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33

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esim card for Japan

I am traveling to Japan and will probably buy a data only esim from another provider to use for internet for 30 days.   1) If I activate the esim card before I leave the U.S., will my iphone still operate as normal before I leave the U.S.?   2)  While in Japan, will I still

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33

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Official Solution

My phone will not take my new password on my phone

I needed to update my password for security reasons. Now I can not get my sbcglobal.net email to recognize my new password.  Please assist if you can.  Also, when I updated my profile (I did this on my computer), the profile asks for a recovery phone number but it has to be an AT&T ph

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30

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Does unlocking a AT&T S22 Ultra remove the AT&T Google messages

Hello , so I have a AT&T branded S22 Ultra and was wondering if I pay it off and get it unlocked , does the Google messages App become the unlocked version or with it still be the ATT version . Example, when I go to Google messages and go into the chat features , it says that RCS is provided by

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28

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oem unlock

hi. i did buy a pixel 6 pro. how can i unlock bootloader? oem unlock option appears grayed out. hoy can i know is my device is pay off

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24

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Apple Watch Series 8 NumberSync SVC_EMSI_BE_ERROR

I have added a new Apple Watch Series 8 to my cellular plan, paired with my iPhone 14 Pro, and number synced. When I am away from the phone and connected to cellular,  I am able to make calls from the watch, but calls to my phone number are not forwarded to the watch.  I have talked to su

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24

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Network unlock request denied

I own a Galaxy S8 that was purchased new from AT&T in 2017 for about $800. This phone has been with AT&T and then Cricket until this past Saturday. Since Saturday I have been running in circles with multiple Network unlock requests denied. I have been on the phone with AT&T and costumer

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23

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My iPhone can't be opened.

The iPhone can't be untied, and I don't know how to communicate with customer service. I hope they can help me untie it.

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22

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UNABLE TO UNLOCK PAID OFF DEVICE

​ ​ ​ Good morning, ​ ​ ​ ​ ​ ​ I’m reaching out because Im still having trouble getting my devices unlocked. ​ ​ ​ ​ ​ ​ ​ ​ I moved most of my lines to Tmobile to take advantage of their reimbursement program, I learned that the phones needed to be paid off first and unlocked. ​ ​ ​ ​ ​

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