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Whatsup

Are messages sent on whatsup going to show on my AT&T bill?

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130

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Confused about upcoming price increase on my unlimited plan

I received a letter saying my plan was increasing $10/month with newly included 75GB of high speed data and 30GB of "hotspot" data. What I don't understand is the following: 1. Will I still get my military discount or is it going away? 2. How do I use this "hotspot" data? I see that AT&T is

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96

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Disgusting company

I just typed a long review and this system dumped it.  1. They do not hold themselves accountable for screw ups. It cost me hundreds of dollars because when sales rep sell you things or the stores, they do it to get their kick backs. If they did something dishonest that even cause your service to no

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69

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when Cancel my AT&T account, what happens to unused AT&T Next Up credit

I want to change my carrier, and cancel my AT&T account. I have been for many months on the Next Up program, but never upgraded my phone. I should have something like $150 credit for having paid $5 every month for about 30 months. Is there a way to get that money back somehow? Could you please

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59

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Cancel Plan due to Death of a Loved One

I have tried to contact customer support to cancel my uncle's plan since he is deceased.  I could never get through to a person since your automated system required a pin number which I do not have.  Please tell me what I need to do to cancel his account? Ingrid [email scrubbed]

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37

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How to change payment due date

I?m trying to change my payment due date. Customer service referred me to the app to do it, but I don?t see where I am able to do that.

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28

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Setting up new account after being stationed Overseas

I am currently a little over a month out from separating from the military, we are currently stationed overseas in Yokota Japan. I was currious if we can set up a phone plan for my wife and I so that when we and in America we will have phone plans set up and ready to go. Any help would be super help

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27

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Fraud?

I received a letter in the mail that says it's from AT&T regarding a "Notice of Data Breach." Did AT&T send this?

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19

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Getting account emails for a different account

For the past few months I've been getting monthly account emails (e.g. bill pay reminders, some marketing emails, etc.) for a totally different account that is not my account. It has a different number, different name, different plan, etc. Most notably the emails are in Spanish whereas my account is

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16

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Switch from premium account to prepaid?

Going through divorce and want to know if we are able to switch to individual prepaid accounts?

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16

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Jan 2021 Phone records

I need to order phone records for (Edited to remove personal information) for the date Jan -Feb

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12

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AT&T Cruise Basic Package

Good Morning, I hope you'll doing well. I am going on Cruise next month and i want to stay connected through out my cruise vacation. I heard that Cruise WiFi is Slower because multiple users are connected at the same time. I am not Heavy Data User. So, I need advice whether AT&T Cruise Basic P

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10

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