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I have been trying to obtain text and call log from past that are no longer available online. I cannot seem to find out how to request this. I understand I will need to pay but no one can seem to help me.
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Wireless Billing
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I knew I'd need to go through one billing cycle (paid on the 21st of each month) w the added charges of my newly purchased iPhone 14Pro w new iPad--and so, my Mar summary and bill can be accessed to see that the charges reflect these 2 purchases. I can't locate anywhere on the site where I can pay
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Wireless Billing
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I am the Executor of my friend's estate and need to cancel/close out his ATT Pre-Paid card that charges monthly to his credit card. I do not have a password to his account but I have his name of course.
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2023 and having same issue home expert esteban Navarro came to our house and promise a bunch of stuff that weren’t applied !! Trade in that he never picked up and time expired, fake lines, had us switching from t-mobile which I strongly regret we had a bill in March of $1600 they seem no to b
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Wireless Account
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I currently have 300mb ATT Fiber and am on the discounted ATT Starter Phone plan i'm wondering if adding ACP to receive a discount on my internet would effect my phone plan at all
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Wireless Billing
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I am a long time AT&T customer and US Army Veteran dealing with a relatively sophisticated fraud claim that AT&T has been no help resolving. Specifically, a criminal pretending to by my wife walked into an authorized AT&T retailer and purchased a new iPhone on my account using a new in
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Wireless Account
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I have Power Of Attorney for a person who is in incapacitated and has been moved to an in-patient hospice facility. An ATT bill is being drafted via her debit card each month. I am trying to determine how to cancel these ATT services as she is no longer using them. I do not know her ATT
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Online Account Access
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very terrible service. Nathan ( Supervisor) in service denied to listen to and was not supportive at all. Terrible service. ATT charged me $100 for International service and there was hardly any service overseas. Hope ATT improves service and refund my money.
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Wireless Billing
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Right now I have straight talk and thinking about switching to AT&T, but first I would like to know if I can transfer my current phone number
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Wireless Account
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The short version is ATT in-home expert came to our home and gave us a very good deal in September, but later ATT charged me $60-80/monthly more than he promised. When I contacted them, they claimed I misunderstood the deal given by in-home expert while I claim the opposite. When I checked the inter
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Wireless Billing
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I pre-ordered a Samsung Galaxy S23 in February 2023 trading in my Galaxy S21 for $1000 credit (over 36 months) as part of ATT's pre-order deal. Instead of sending my S21 phone to ATT via USPS mail, I opted to turn in my S21 to my local ATT store and get a receipt. I did this, because last year ATT l
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Wireless Billing
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I bought a Samsung chromebook a couple of weeks ago downtown nashville have asked the salesman,,AT and T over and over and over and over for the paperwork on my chromebook Samsung . I AM BEING IGNORED>>TOLD I WILL GET A BILL THRU BILL>>I ASKED TO HAVE SOMETHING IN WRITING>>YOUR CO
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Wireless Account
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I am being charged $5.40 per month for insurance coverage that I have from an alternate source. I'd like to remove that charge from our bill. How do I do that?
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Wireless Account
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I bought an Apple 14 Pro Max in November of 2022 that with a trade-in, an Apple 11 in perfect condition that would have brought in an $800 credit for new phone. The return box was included in the box with the new phone, which was unusual, since I've had to wait a week or so to get th
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Wireless Billing
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I accidentally bill payed a lot of money to AT&T and am trying how to get that money back into my account. Has anyone else had that problem, how did you fix it. I googled the problem and apparently is really hard to get AT&T to give you back the money you accidentally sent them :(
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Look at text messages on a phone that’s on my account
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Purchased Advantage Security Add-on that covers (4) devices. How do I add to other devices without being charged again?
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Wireless Account
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Last month, my data usage soared. Not sure where to begin looking. Is happening again. Cant afford the bill. Where do I begin to look for issues ???
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I'm an international student in the US but I'm taking a year out. I won't be back in the US til January 2025. Is there a way to pause my phone contract and keep my phone number?
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Wireless Billing
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My phone was hacked and my account has changed. I need access to pay my bill. I created this account to get help accessing the original.
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Online Account Access