Hi all, If you were ordering a new device and received the "we hit a snag" error, our teams were made aware and addressed the issue. You can sign back into your account and resume your order. If you continue to get the error, please post below and we can look into it directly. Update: If you are

I just have two quick questions. I'm looking to buy the 15 pro from Apple because I want an unlocked phone since I do a lot of traveling. This is my first time buying from Apple instead of upgrading from AT&T. In the checkout out I can select AT&T as my carrier or no carrier. I get a prompt

Is this a coincidence that you disabled it due to increased web traffic todag for iPhone release? I need to see my data usage and it’s broken. Error code:  UsageServices-Client-I-1011

I have my own router that I want to use. I want port forwarding I want Network Address Translation. I want LAN address reservation.

When I was setting up my pre-order for the iPhone 15 this morning, I was only given a choice to have it delivered. Is there a way to pick it up in store than to have it delivered to my apartment?

This should make a lot of people happy. DIRECTV/AT&T and Nexstar Agree to Bring ABC, CBS, FOX, and NBC Locals Back In Temporary Agreement People should start to see their locals return as soon as early this afternoon.

Can I get a free tablet if I already have free at&t internet?

I have called AT&T to cancel internet 4 times. It is 7:00 pm CT, which is within their customer service hours. After telling them I want to cancel, the phone call gets disconnected. Every. Single. Time. I can see this is AT&T's way of keeping me signed up but it is not okay and is not legal.

I would like to use next up and get another phone. I am eligible as I've paid 18 months but still have 700 balance. I know that the balance of 700 is waived and I start paying installments on my new phone. However, I have searched and searched and can't find the answer and the girl at store was so d

I preordered an iPhone 15 Pro Max and I opened a new line, new account and new everything. I want to cancel the order now since I decided on waiting. I wasn't sent an account number or anything only an order #, which makes NO sense to me. How can I make an account if I'm not given an account number,

I preordered the Iphone yesterday and they used the wrong house number. It is being sent to my neigbhor. I dont know her, I sent her an email asking if its okay. No response. Either way AT&T needs to fix it.  They gave me a ticket number for the fix, another employee said they dont think i

I was told when I ordered for the 2nd time (1st time was disaster) I would have unlimited. Now I'm getting messages saying I went over allowed usage. I can't get fuber at my house that's not my fault!

My current Internet 45 service and 5268 gateway is working just fine, but AT&T has sent me a letter saying I must upgrade to Fiber before 11/03/23 or my service will stop on ("or after" 11/03/23 -- they don't say how long after, 3 weeks, 3 years, don't know). Any obvious reason I can't continue

Any MoCA 2.5 coax to ethernet devices compatible with a 5268AC DSL router? Thanks!

Thanks.

I had the special offer described above showing in my account yesterday - it showed up when I was going through a simulated upgrade process to my current phone. The offer was the $200 credit would be spread out over the 36 month installment plan so it amounted to about $5.56 per phone each month. To

I have two phone lines on my ATT Prepaid plan. It has been extremely aggravating and frustrating when changing plans on ATT Prepaid. I had $40 on my balance previously and the added $25 which brought the balance up to $65. When I then go to change my monthly plan from the $40/month plan to the $30/

First, congratulations on getting your new iPhone. These instructions are for transferring your data from one phone to your new iPhone*. When activating your new iPhone the iOS will ask if you want to do a software update to your phone - select UPDATE NOW.Before you move your data to your iPhone

I got into a trade-in promo and got 800$ off my new phone, but I can’t pay off it in the website, the promo doesn’t attach, I do only receive the discount in the monthly bill. Is there a way I can pay off my device with my discount?

I bought a iPhone off a guy and it was wiped brand it’s sim locked but it’s payed for and it’s disconnected from the line I need help