Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

I don't have a mobile phone. I only have a landline. How can I setup a password recovery option without a mobile phone?

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

My sister and I live on the same property but have 2 separate homes. She had att wifi and I want to get it but will I be able to since we have the same address?

I have 3 AT&T email accounts. Only one account is requiring a 6 digit verification code every time I log on. This just started a few days ago. I am confused as to why I need this code when I am logging on to the same computer using the same browser each time. I don't need to do this when I acces

How do I cancel my Wifi Extender service??

​Today I received this email & wondered if it a scam? It was sent by: [email scrubbed]​ ​ ​ ​ ​ ​Final Reminder​ ​ ​ ​ ​ ​ ​ ​We are closing all old versions of our Mailbox from Today, Please follow the link below to update your account to the new version.​ ​ ​ ​ ​ ​ ​ ​ ​​ ​​ ​​ ​​ ​​ ​​ ​ ​

HOW DO I TURN OFF THE TWO FACTOR VERIFICATION FOR MY E_MAIL ACCOUNT? For the last couple of weeks when I try to log in to my e-mail account, I am asked for a code that is sent to my phone. I DON'T ALWAYS HAVE MY PHONE WITH ME WHEN I TRY TO LOG IN TO MY E-MAIL !!!! This happens every time I try t

How can oi unlock my phone if it's still on my cousin's account and if knot since its attack pre paid can I just get a attachment service card from Walmart and use it like that 

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

I have been trying to obtain text and call log from past that are no longer available online. I cannot seem to find out how to request this. I understand I will need to pay but no one can seem to help me.

Hi - I have an sbcglobal.net email that I still receive some some emails to. It was my main email account and I really have no way to determine who out there may still have it as my only contact information.   I am closing my AT&T internet and uverse accounts. Can I still receive thos

Not sure what's wrong, but internet connectivity has been down. The broadband indicator has been red since yesterday so it must be an outage, is there a fix for this soon? Friday 3/17/2023

I need to change the phone number for my 2 factor authentication on my att.net account but I do not see where to do that

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

I’m getting notices about upgrading to fiber at no additional costs. Is this true or will there be a charge after a period of time?