Hi all, If you were ordering a new device and received the "we hit a snag" error, our teams were made aware and addressed the issue. You can sign back into your account and resume your order. If you continue to get the error, please post below and we can look into it directly. Update: If you are

Hello. Does anyone know the link to recertify for the Access Internet program?  Thank you.

I just have two quick questions. I'm looking to buy the 15 pro from Apple because I want an unlocked phone since I do a lot of traveling. This is my first time buying from Apple instead of upgrading from AT&T. In the checkout out I can select AT&T as my carrier or no carrier. I get a prompt

Is this a coincidence that you disabled it due to increased web traffic todag for iPhone release? I need to see my data usage and it’s broken. Error code:  UsageServices-Client-I-1011

I have my own router that I want to use. I want port forwarding I want Network Address Translation. I want LAN address reservation.

When I was setting up my pre-order for the iPhone 15 this morning, I was only given a choice to have it delivered. Is there a way to pick it up in store than to have it delivered to my apartment?

This should make a lot of people happy. DIRECTV/AT&T and Nexstar Agree to Bring ABC, CBS, FOX, and NBC Locals Back In Temporary Agreement People should start to see their locals return as soon as early this afternoon.

Can I get a free tablet if I already have free at&t internet?

Need help.

I'm heading out on a cruise and would love to have some opinions of the cruise plan with 1gb data vs buying ship wifi and receiving calls/texts that way. I'm only planning to use data to check emails.

Hi, I am trying to use a SIM card while I’m traveling abroad in Lebanon. I need to be able to use it here but they are saying it’s locked and I can’t use it, is there a way to unlock it for a month? Or is there an option for eSIM? Thank you

I have called AT&T to cancel internet 4 times. It is 7:00 pm CT, which is within their customer service hours. After telling them I want to cancel, the phone call gets disconnected. Every. Single. Time. I can see this is AT&T's way of keeping me signed up but it is not okay and is not legal.

Hello, I keep receiving messages from AT&T stating they are deactivating my old account. The message is shown below Dear user, We are closing all old versions of our mail as of August 24th, 2023,  p lease follow the link below to update your account :   CLICK HERE TO UPDATE NOW

So should I have a broadband cord AND Ethernet cord for my gateway to work??? Or is one or the other suffice??

AT&T Yah00 <[email scrubbed]> Wed, Aug 30 at 6:21 AM AT&T Account | Support Dear User, Your Mail version is outdated, Failure to Upgrade to the newest Mail basic version will result in permanent account closure. RESOLVE ISSUE NOW at&t Customer Care Privacy Policy | Customer Support

I would like to use next up and get another phone. I am eligible as I've paid 18 months but still have 700 balance. I know that the balance of 700 is waived and I start paying installments on my new phone. However, I have searched and searched and can't find the answer and the girl at store was so d

I preordered an iPhone 15 Pro Max and I opened a new line, new account and new everything. I want to cancel the order now since I decided on waiting. I wasn't sent an account number or anything only an order #, which makes NO sense to me. How can I make an account if I'm not given an account number,

I preordered the Iphone yesterday and they used the wrong house number. It is being sent to my neigbhor. I dont know her, I sent her an email asking if its okay. No response. Either way AT&T needs to fix it.  They gave me a ticket number for the fix, another employee said they dont think i

I have a Google Pixel 7 pro (Edited as per Community Guidelines) from other person. But unfortunately this phone was locked by AT&T. Therefore, I want to unlock it and my request was denied because there's an unpaid balance linked to it! I have some questions as following: 1) Can I paid the

Hello, I was looking at places on rent.com for places with AT&T Fiber available. Now, I know how it goes with checking if cable or fiber is available, it says it's available, but isn't always the case even though you put a specific address in, sometimes it just means it's down the street just ou