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Fiber optic line service

My fiber optic line runs from a pole across the street. It is not exceptionally low but every week our garbage truck hits the wire. I called internet service to see about getting the line raised only to have a representative relentlessly try and upgrade my service. He would not direct me to the righ

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540

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ATT/Yahoo Email will not print anymore

Chrome prints. Firefox prints. ATT/Yahoo email print function will not work in either Firefox or Chrome and it did before. I cleared cache and the problem still exists. How do I make the email function work again? It doesn't work using the print icon in the email or from the 3 dots in the same banne

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177

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Data is not working from past 3-4 weeks

Data on my phone is not working. No apps is working smoothly. Every app hangs on using the data

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173

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Trying to unlock a iPhone I bought online but don’t know previous owners information

I bought this iPhone online and I don’t know the previous owners information I checked imei number and it’s not blacklisted or reported lost or stolen but I don’t know if it was paid off I need to unlock carrier to use it on my T-Mobile account.

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122

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Why can't I make a payment arrangement

I have good standing/ history, but I cannot make a payment arrangement...why

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121

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Removing an Account Affiliated with Our Account

When we recently added a new line to our plan, we were told that there was an account associated with ours of someone we don't know. I haven't been able to get to the right person or department in ATT to get this removed.  

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106

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U-verse

I currently have U-VERSE. When I replace my currently connected tv with a new tv and connect it to my current U-verse equipment, will I lose my currently saved and scheduled DVR recordings?

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92

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Cellular service not working after IOS 17.5 update

My new iPhone 14 automatically updated to IOS 17.5 last night. Ever since, my iphone has said I have cellular service (5g) when I leave the house, but no notifications are being received and my iMessages are not sending. They are only working when I am connected to WiFi. I did not have this problem

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91

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Unemployment and no phone

I have been trying to get in touch with you all to ask for extension because I have been unemployed since march and have no way of paying my bill I was evicted from my apartment in March and I’m still unemployed with no phone and no money

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88

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Samsung Galaxy S22 Ultra Mobile Network Issues After One UI 6.0 Software Update

I am writing to express my profound disappointment and frustration with the recent software update to version 6.0 on my Samsung S22 Ultra. This update has rendered my device completely unable to connect to any mobile network. Despite multiple attempts to resolve the issue through AT&T support, i

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81

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Swapping BGW 210 to BGW320 - can I just run a fiber patch cable from the PON to the 320?

I just had fiber installed and the service is spotty. I called AT&T and they decided to ship me a new gateway.  Even though I told them I didn't have fiber or ONT running to my wire closet, they shipped me a 320 anyway.  When they installed fiber, AT&T installed a PON in my garage

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AT&T HIGH PROFILE FACILITY

For lack of a better forum I chose this one. If it needs to be moved please do so. I did a 811 locate for some upcoming landscaping and received an email from AT&T stating I have a "AT&T HIGH PROFILE FACILITY" on my property. Anyone know exactly what this could be? I have a pedestal in my y

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61

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Internet still winking out nearly daily, customer service no help

We keep losing internet. It usually comes back but this is still frustrating.  SInce I refuse to talk to India, I communicated with CHAT.  Today I got a guy named "Joe" who seemed intelligent and helpful and knowledgeable.  I explained my situation and he responded intelligently and

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59

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Poor Customer service pertaining to installation

I live in a new home community that is exclusively and unfortunately only serviced by ATT fiber. My neighbors have internet and I apparently cannot.  7 attempts at install, numerous missed appointments, and two separate in person crews each accusing the other crew about lying about the install

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56

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1Gig Switch connected to BGW320 will only run in 100M mode

I got setup with fiber today with a wired Netgear 1Gig Switch connected to the BGW320 but based on it's status lights and speed tests, it will only run in 100M mode, meaning I'm only getting around 90Mbps speeds.I went into gateway's home network | configure screen and set port 2 from auto to 1G ful

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53

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Roaming in Canada

I turned on my roaming options and will i be billed with charges and international calls as well? I called att and they told me i will not be charged. Is this true?

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50

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Public IP changes

Hy I have a non technical client . His Public IP changes in a few day. he's using AT & T ISB . could help why is that? can we fix public IP .

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49

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Urgent: Can't Set Up AT&T Fiber/Internet Due to Previous Tenant's Account Linked to My New Address

I'm new to AT&T and am about to move into a new apartment that only supports AT&T Internet. I need to establish service and set up an account, but I've encountered a problem: there is still an existing account linked with my new address (I guess could be the previous tenant's account, even t

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46

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Internet keeps disconnecting and reconnecting frequently

Ever since I had my fiber line replaced earlier this week, my internet has been very unstable and would disconnect every 10-20 minutes. Everything would be fine and suddenly my modem would be flashing red slowly and reconnecting after a few minutes. Earlier this week the fiber box outside on the wal

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I was on the ACP program and I want to stay with AT&T how do I keep my benifits

I am on the ACP program and have been for a while. I was told that I could transfer my number to a new network carrier and still get the benefits. Well this crap they switched me over to is horrible I have no service at all no where I go and that is with Qlink that is on the T-mobile network and it

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