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The wifi signal from my gateway (BGW320) disconnects regularly in the early morning hours in Atlanta. This makes it so that my front door camera does not record motion while I am sleeping. My SmartHome app does not indicate anything going awry.
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AT&T Fiber Equipment
My property has an easement that has never been used (over 30 years) through the middle of it. All the other public utilities have completed the paperwork to abandon the easement. Only AT&T is left. After weeks of writing emails and hours on the phone, we can't find anyone at AT&T that will
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Landline Phone Troubleshooting
Hello - I'm trying to access my bill but i keep getting this error on my online account and my att app. I tried clearing cache on browser, tried different browser, and uninstalling/reinstalling my att app but nothing helped. Anyone faced this issue and able to resolve? Not sure if it makes any diffe
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Wireless Billing
My internet goes out at the same time every morning. This has been happening for about a week now, although our internet (broadband) is not great at the best of times. Our neighbors complain as well. We've had technicians come out who tell us the equipment and lines are outdated and they don't know
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AT&T Internet Equipment
I have been a loyal customer with phone and wifi for years. I had to move two months ago so you wouldn’t thinking moving would be a big deal. Wrong. I moved in and called them about transferring service. They said they would mail out new equipment(why) and then schedule a day for the tech to come in
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AT&T Internet Plans
Despite what it shows in the MR6500 WebUI, neither Port Forwarding nor Upnp opens the port of the device inside the private network. I can access the device's port (in my case 31500 for the HTTP service) from within the private network (10.0.X.X:31500) with no problem. But when I'm trying to reach t
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Other Phones & Devices
Is it possible to listen to music or podcasts while the Cingular Flip 2 is folded? Folding the phone to fit in my pocket seems to stop all audio either with Bluetooth or plug-in headphones.
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Other Phones & Devices
I can’t add my family to the ATT Secure app.. It sends them the passcode and every time they put it in, it says it’s wrong.. It is sending them a 6digit code, and it says it needs to be 10 digit/letter code. Please help!
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Apple
i just got a new Samsung Galaxy S21. The store did the data transfer. My issue is when i try to text from the contacts list, some recipients show up at the top of the message with a shaded background and will not send. I have deleted the particular contact and re-entered with the same result, shows
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Samsung
I can browse fine but I cannot access my very own website. What could be the reason? When I go to a different location (office) everything works fine. It must be an issue with my home internet service/router.
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Device Features
My Voicemail is not working. 1035 error code.
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Phones, Tablets & Devices
Can you please send help to activate the equipment because it doesn’t work
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AT&T Internet Equipment
Uset the email [email scrubbed] to place an application in the Italian Ministero degli interni and never got a reply back because AT&T appear to be blocking specific IPs from Italy. How can we get this fixed?
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AT&T Mail Login & Security
I am trying to forward email from one att.net account to another att.net account, but I am not getting the verification email.
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AT&T Internet Security
How do I get AT&T to transfer their line to the new pole DTE installed 5 mounts ago? I have two smack dab in the middle of my yard that need to go. There is also one three houses down with the same issue. It's an eye sore and a hazard. DTE can't answers it and of course AT&T is impossible to
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AT&T Internet Installation
Why does reverse look up keep telling me I have entered an invalid number? Apparently they're not invalid, the number called either my phone or another on my plan!
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Android
Hello, I suspect someone else was able to log in to my sbcglobal.net email. I've since changed my passwords and my email is working fine now. However, I've been trying to find the login activity so I can verify if someone else actually did access my email. But I cannot find in any option in the web
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AT&T Internet Security
I have an AT&T BGW320-505 router & modem. I bought an extender because I get lousy results. The instructions on installing the extender say I need to hard wire it to the router/modem and I have to disable WIFI on the router/modem. How do I turn off WIFI on the router/modem?
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Other Phones & Devices
Hello. I have been paying on an old bill incrementally online and am attempting to merge accounts. Old billing zip code is required. That information does not seem to be accurate according to the Company and I am unable to proceed. What is the best course of action with confidently knowledge of both
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Wireless Billing