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Service down 2 weeks

Live in rural area with cell tower 2 miles away. Two weeks ago in the middle of the night - our service went LTE with one bar. We can receive and make calls but can not access the internet. Called them and they knew immediately that it was the tower and that they had been working on it for a week. G

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Installation was professional, but the rep (Eric Tweet) and his manager (Ty Butler) are NOT, STAY AWAY!!!

I do not recommend ATT Business Internet, they just get you into a contract and then when you start to question anything, they ignore you until you are stuck in the contract. I have a Premises Based Firewall SMB - Checkpoint that I never requested when placing an order for business internet a few mo

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Wrong time display on hub

Since DST (3/10/2024), the time on my hub is incorrect. I live in AZ and the time is one hour ahead. I have reset the hub and that did not fix the issue. Any suggestions?

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Collection

After an unpaid balance (sent to an outside collection agency) has been paid in full, how long does it take to reflect with AT&T? Attempting to set up new internet, but continue to receive an error stating unpaid balance. Paid in full several days ago.

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Bally Sports WI not streaming UVerse

I live in Milwaukee and pay for AT&T U-verse TV U450 $201.00 I get Channel 1744 BSWI but cannot use the app on my my phone (while in the Milw area)  Why is this not working, I have used it for years.  

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International travel, AT&T disabled my data plan, can't contact/reach anyone at AT&T

I'm traveling internationally (EU) and have the AT&T international unlimited plan option enabled on my account. It was working fine in Spain.  While in France, though, I received a text message that my data usage has reached 50MB, then a minute later 100MB, and that "to protect me" AT&

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My cell phone is in SOS mode

My phone has been in SOS mode all day with no reported outages online. Phone has been restarted, sims card removed and resinserted but no luck.

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Network Dead Zone

There is a network dead zone (especially around data) in Vienna, VA (22180). When driving in/around Maple Avenue in downtown Vienna, it is nearly impossible to send or receive text messages, access wireless internet, and even complete phone calls. Is this something that has been evaluated?

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Closed

No da internet

Si pero no da nada

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Email Forwarding Issue

Is there a customer service phone number that deals with email problems?!? I was given a number that no longer exists after calling 3 different customer service numbers. I have an email forwarding issue. What is a customer service number that works for email problems?

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Locked out of email server.; unable to change password.

In early May I lost access to my Bellsouth.net email accounts on both a desktop client and iPhone. Nothing went out and any inbound emails were bounced back with an ‘address unknown’ flag. No changes had been made to either device so I suspected the issue to be a mail server one. On-line AT&T

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(att-e2xms-west.mx.a.cloudfilter.net) 552 5.2.0 1.2.3.4 blocked AUP#BL

Hello, i have couple of servers and ip addresses that i use to send email to text but recently, all the ip range in my servers were blocked even the ones i did not use to send email to text. Below is the error response i get <Permanent SMTP delivery error when sending to 52.37.9.126:25 (att-e2xms

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BGW320-500 WiFi configuration issues, drops clients and client indicates "bad password"

Only a few months ago I received a BGW320-500 self-install kit to replace our BGW210-700. (We've had 1G fiber at home for a few years; in suburban Atlanta market.)  During an outage, AT&T CSR *thought* the 210 had failed, I wasn't so sure.  But here we are. Via the new gateway's web

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Missing many emails

I tried using the Plus email (premium subscription) and since then I am missing many emails that are coming from friends' personal emails. I have these email addresses in my Contacts and I am still not getting the emails.  I have checked my Spam folder and they are not there.  I canceled

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WIFI calling suddenly stopped working!

I had my phone available for wifi-calling, tried few time, worked just fine. The setup I have: airplane mode, cellular off, wifi-calling on. But today I notice it doesn't work anymore, when I try to make a call, this error pops up: "No Network Connection. Connect to a WiFi network or disable airpla

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Completely locked out of Webmail - cannot get to sign in page

I am completely locked out of accessing my email via any web browser. I cannot even get to the sign-in page. I have multiple ATT/currently email addresses with the sbcglobal.net subdomain and cannot access any of them. I have had a similar issue before where I have to clear the cache and cookies to

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Community Outreach to Nonprofits

Who do we reach out to if our nonprofit is interested in connecting with AT&T for sponsorships or foundation support?

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Internet Air priority data

So, I am an avid online gamer and internet air has been pretty good for me. Most of the time, it plays my games smoothly and consistently with no issues whatsoever, but there are times when it randomly just starts to lag really bad and makes the game unplayable. i feel like we should have an add on

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Still LOCKED-OUT of My sbcglobal email Acct

LAST Thursday (5/16/24), I posted that I was: LOCKED-OUT of My sbcglobal email Acct, & that I didn't recall my exact User ID. Unfortunately, ATT's remedy was to Send me the User ID --via the email Address from which I'm LOCKED-OUT. Eventually, ATT responded with: "...We recommend that you fil

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Why does my All-Fi Hub stay connected to the same cell even though there are cells with better signals?

My All-Fi hub always stays connected to cell ID 433 even though many times there are cells with a better signal? Below is an example:

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