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Want to inform ATT about issues with FF14 data servers and ISP providers, copied from FF14 Lodestone.

05/25/2023 11:55 PM Connection Quality to North American Data Center Degrading for Customers Using Certain ISPs (May 26) We are currently receiving a large number of inquiries from customers using certain ISPs about degraded connection quality when connecting to the North American data cente

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Port forwarding for open NAT

I've provided my Xbox Series X all the correct ports and sometimes NAT will be open, but usually it will not be. It will go back and forth and I'm unable to determine why. When the NAT is moderate, it will say UPnP was not successful, which I know is not a direct setting with AT&T. I'm really ju

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On site support

Our phones and internet went down in one office. To make a long story short, the tech arrived early, found the issue, was familiar with our office building, and had us up and going in short order. Big breath of fresh air. 

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Closed

My internet is not working

It says no service

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Equipment Returns

Why can't the company communicate with their own return department and stop sending me emails and phone calls asking me to return equipment I already have (along with the confirmation emails sent from AT&t THANKING ME for returning the same equipment)? I've even gotten the "supervisors guarantee

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ATT-WIFI-8242 hotspot & DSL

Will my ATT-WIFI-8242 hotspot connect with a Verizon DSL router? It seems ready to go, but it does not seem to be able to locate the DSL WIFI on my computer and my computer does not list the hotspot on available networks.  Thanks!

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How to get an easement approval letter?

We are about to build a building and need AT&T to send me a letter giving their approval since a portion of the backyard is an easement belonging to AT&T.

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