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You're going to thank me for this one. I spent over an hour on the phone with a tech and we solved the issue. First, make sure you have all updates current on your phone software. 2nd go to the visual voice mail icon, hold down and hit the (i) button to go to the settings (this is were
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Account Features
iPhone 13 - User has logged into the AT&T App Depot app, but upon entering the app is greeted with the message "the user does not have permission to access any mobile applications". The user deleted the app, rebooted the iPhone and reinstalled the app: same message. The user has other apps
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Account Features