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Trade in

​I traded my iPhone 12 pro on Wed, Sep. 28, 2022, and the USPS tracking# 7250085254703275026550787032. When I checked the trade-in status, it is still showing In transit. Why is it still in transit? I am not getting the trade-in discount on my monthly bill.​ Please contact me immediately

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Bill credits for switching to AT&T

I switched from TMobile to AT&T via the salesperson that they send to your home when your internet service is being installed. Everything has been working well BUT i'm still int he dark about my bill credits. I was promised $550 (The base $500 + $50 for bringing on so many extra lines). The sale

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iPad discount issue and customer service

I shared my frustration yesterday. Someone else comments on my post and they get a response and I get ignored. That adds to my frustration! I’m asking for help. I’ve tried the online chat, the 800 number and reached back out to my store. I’ve been waiting for a week on my store. Today, I finally re

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Text/talk usage

My text/talk usage seems really, really high. How is that info measured, by call/text? Or by another unit of measurement? Because I seriously doubt I made 1599 texts. I'm never on the phone.

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?? Phone number on bill???

Iv seen this number on my bill and haven't been able to find out anything on it.... The number is 000.000.021 out going call Any input is appreciated TIA

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Trade in issue

Bought s22 ultra in dec maybe second week, I trade in a Samsung galaxy s9 and sent Dec 24, called Jan twice because online account shows 30 days is approaching and they have not received the phone, I was told 2x by 2 reps on 2 separate calls I made that they did receive the phone and it just doesn't

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