Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (4)

Activity
It's not a scam

I was able to activate my card after reading all the comments it's not a scam here's how you can activate it. Call the number on the sticker attached to the card  877-200-8555 . Select the check balance option , then enter the card number and the automated system will follow up by telling you

Questions

35

0

0

Plan Expired help

So I let my plan expire. I changed my plan about 2 hours later and paid it.  Fast forward 5 hours later.  Still no service.  This normal??

Questions

29

0

0

Closed

Still need help unlocking the phone

We tried the website and the contact info but since we ported the number over it keeps saying we need to go in and activate at a store. We don't want to activate a new SIM card. We just want to unlock the phone and it won't let us speak with an individual

Questions

24

0

0

Cannot get 5G connection on my iphone15 pro esim with prepaid plan

I have a new 15pro where account was transferred from and iphoneXS. My partner on the same family pre-paid plan with a 14pro gets 5G signal while my phone next to it gets LTE or 5Ge never 5G. I had a call into support and nothing they did worked. What do I need to do to get line correctly provisione

Questions

19

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.