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why didnt my plan renew

i put in the 65 dollars for my account and it says i owe nothing but my plan was cancelled

Questions

9

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Prepaid is not processing payment even though there is enough money in the account balance

Att prepaid affordable connectivity customer with autopay. I added funds to my account two days in advance of the due date. Never had a problem before. Now my phone is disconnected even though it shows, Due now: 0.00 dollars. Any help would be appreciated.

Questions

11

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Compromised Phone Number

​I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.​

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3

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Port Issue, Not receiving sms from verizon

Ported my phone yesterday and had problems and took about 30 min on phone with ATT prepaid. Noticed wasn't receiving texts from verizon. Called in spent almost 2hours on phone. They created a ticket and said it would take 5- 8 days. Well just 1 day later ATT called and said higher ups are telling me

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26

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Closed

AT&T Terrible Customer Service Policy- No Service Is Better Than Service

My service plan expired and I couldn't use my debit card. I was offered Bridge Pay, and my service was connected. I went into the 611 customer line to pay my bill. My mobile service was shut off, because the two plans conflicted. I wasn't told by the representative that if I paid my bill before the

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28

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Can't see items that were. Backed up on Personal Cloud back up

Just backed up my phone on AT&t personal cloud backup but I can't see the items that are back up despite it saying 1744 messages backed up and 87 phone calls backed up in the connections I cannot restore them to my phone because it says back up content zero how do I fix this

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21

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Software OS Update

After more than 2 years with the Android 11 OS, will the AT&T Radiant Max 5g get EVER get updated to Android 12??? I mean, everyone else systems have basically been updated!

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36

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Robotexts, no recourse for blocking, being charged for same.

We are retired seniors who use Go Phones because they're low cost. Go phones do not support the new Active Armor blocking app. For about two years now, we've been getting robotexts at 3:00 in the morning, disrupting our sleep, and then to add insult to injury, we get charged for them. AT&T is co

Questions

46

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pre-paid card

How can I find my passcode on my prepaid card from northlane

Questions

25

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