I went into a store and a customer representative took my sim card and replaced it with a Verizon sim card. My device won't work now and when I went back to retrieve my sim card they said they don't have it. They stole my sim card! What do I do? This is only a small part of the horrific interaction

Hello, how do I cancel the order please nobody will help me on customer service because the phone has not shipped. And the account isn’t active because I haven’t switched over. I was charged the sales taxes but I will no longer activate and I am not switching over. I need the phones to not be shipp

I have a Samsung Galaxy S10+. My friend told me that when I text her, it comes across as email. She found a solution for a different model Samsung phone about turning off auto conversion of text message. Is there something like that for my phone? I'm using Message app for texts.

My service has stopped working when I go to work. Its not just my phone but other employees who have AT&T service does not work in the workplace but when we leave it starts to work, what should we do?

Hello! I just got a new at&t phone, from Amazon, the moto edge 2022. It is an At&t phone, made for the US, it is 5g capable and so is my plan, it is RCS chats capable, and it's unlocked but I'm an at&t customer so it wouldn't matter either way. My old moto one 5g and my Verizon Branded m

I have the unlimited plus why can’t I access my Max anymore? Just happened today

I no longer can receive texts from a friend whose number is not blocked for messages. Her number is also not blocked for phone calls. I receive calls from her and she can receive my texts. Her responses to me never arrive to Messages.

When I access my visual voicemail on my Samsung galaxy s20fe 5g it will only show the ones from the last 7 days. I need to access ones older than that. Is there a way to access visual voicemails older than 7 days?

When I access my visual voicemail on my Samsung galaxy s20fe 5g it will only show the ones from the last 7 days. I need to access ones older than that. Is there a way to access visual voicemails older than 7 days?

When I transfer the SIM card from the current phone to the new phone is the PIN code I enter the same as the passcode? If not where do I get the PIN code?

Yesterday morning around 7:55AM PT my Unlocked GS23 on AT&T received the One UI 6 software upgrade and so far I've noticed no issues. At first maybe the first 30 minutes the phone needed to optimize idly, after that the performance is great and I have no issues.

Repost -I stopped receiving 2 factor authentication codes and alerts from credit cards (when a charge has taken place) and banking alerts (such as withdrawls). Nothing has changed on my phone (by me) or within the accounts that are attempting to contact me. All regular SMS text conversations still c

Hello, I have an app that sends SMS to mobile phones. I have been informed that ATT has blacklisted our domain. As a result, messages including our domain sent to ATT customers are blocked. How can we get this issue resolved? @ATTHelp can you please help us with this?

I just had the same issue. I had a new S22 phone issued to me under warranty because my old phone charge port was not working. I was able to get original phone back up and running so I shipped the new phone back to AT&T as per their instructions. I put on the label THEY PROVIDED, and attempted t

I am seeking to buy a new cell phone. 2 of the phones am looking at are the unlocked Samsung Galaxy S21 and the unlocked Samsung Galaxy A14 5G. If anyone is familiar with either of these please comment, Both of these phones are around the same price. The S21 is an older phone that has been refurbish

- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad (9th generation). Right now the only option available is AT&T. - This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is sh

I submitted unlock request with Req ID: (Edited as per community guidelines) and was approved. However the email with the code has some line of code name instead of the unlock code: ${masterData.unlockCode} The email looks like below: Let's get your device unlocked Device IMEI number: [ent

I purchased the iPhone 15 via the trade-in program.  I mailed back my iPhone 14 with the packaging AT&T sent me and a few weeks later, received an iPhone SE with a note that said I returned the wrong device.  I never owned an SE and clearly this is a scam - as per the many posts I've