Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (16)

Activity
ATT Wi-Fi calling lost after adding second eSim

Hi All! While overseas I have iPhone with dual eSim, one of each is ATT with Wi-Fi calling supported, When the second was travel data only , ATT Wi-Fi calling worked fine on Wi-Fi, but then it was replaced with local eSim that set as primary voice and data. Both plans support Wi-Fi calling. In t

Questions

4

0

0

Dark web

On my armor deal I've had 2 notices about my number was somehow captured from att and is on the dark web, the other was my email was grabbed in something else , according to active armor it happened April 18th, I'm curious as to why they haven't notified the people involved themselves you know they

Questions

10

0

0

ACTIVEARMOR BUG - Unknown Callers

My contacts are uploaded. Known calls are showing. I have tried over and over and over and over and over and over and over and over and over again to enable UNKNOWN CALLERS to go to voicemail. It does not work. The "report a problem" page is unhelpful. This is a PAID $3.99/month service with

Questions

13

0

0

No emails sent to my AT&T number @txt.att.net or @mms.att.net are coming through from ANY sender starting today

I have business critical notifications set up to come as texts to me using my [email scrubbed].   This has worked flawlessly for years now and niow I cannot get them at all.  They are sent from our work SMTP server.   However, I have tested sending these emails from a gmail and

Questions

20

0

0

Email to text message service is blocking messages

Our gated community's entrance system sends a text message to the resident when their guest arrives at the gate. Per your instructions, the message is emailed to the recipient's 10-digit wireless number, followed by @txt.att.net. We send about 100 messages per day to AT&T customers. The mes

Questions

17

0

0

RCS Chat Not Working on S22+

My husband and I have the same phone with the same settings and his RCS chat works and mine does not. Mine keeps showing end to end encryption status off.  I took it to the AT&T store and they couldn't fix it and didn't know what the problem was.  

Questions

13

0

0

Active armor getste109

Tried all recommended fixes on other post still no luck. Any help is appreciated.

Questions

14

0

0

activearmor CANNOT BLOCK UNKNOWN CALLERS

as reported by others, there is now a BUG in which you cannot "upload contacts" and "block unknown callers". This started in iOS 16.3 or 16.4, and continues in 16.5. This is a major issue.

Questions

16

0

0

Active Armor does not work

Active Armor has not been working recently. When I try to open the app, it says, "This system is currently unavailable. Please try again later. I've tried to uninstall it, clean the storage and cache, but nothing is working.

Questions

14

0

0

Can't receive short codes/2FA

Ever since I switched to AT&T from Verizon I'm no longer able to receive short codes. I've been looking on this forum for fixes and have tried everything listed and it still won't work. I've tried resetting my network settings multiple times, restarted multiple times, tried to use the AT&T t

Questions

25

0

0

Secure Family App

I receive "Care Code" 601 when I try to login to Secure Family.

Questions

25

0

0

Hotspot not working

I usually use my hotspot without any issues but today it saying I don't have that feature on my plan! This is ridiculous and such a problem for me! Plus I'm entitled to 5G of hotspot free with my plan this month!

Questions

28

0

0

disable international calling broken

Twice my company's representatives have tried to disable international calling and both times the AT&T representative told us the problem was fixed. It's not!

Questions

27

0

0

Looking for a test solution to evaluate a manufactured device that connects to the AT&T network

Hello everyone, I am looking for a test solution to evaluate a device that connects to the AT&T network. We manufacture these devices, and we need a way to test them in a localized area using a software-defined radio (SDR). Specifically, we need to send a test message to the device to ensure tha

Questions

28

0

0

My phone is not receiving *some* group texts

I'm on a Pixel 6a - had this phone since August of 2022.I'm not receiving about 10-20% of the group texts my friends are sending.I can tell I am missing texts because sometimes I'm clearly missing a message in the conversation, plus when my fiancee shows me the same group texts on her phone, she get

Questions

32

0

0

Text Messaging with links from our domain are being filtered out suddenly

Hello - We have been sending text messages to our service providers with links to our application they have installed and opted into.  Suddenly anyone with AT&T as a carrier is having these messages filtered out.  We've done numerous tests and it's only the messages that contain ou

Questions

31

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.