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Success! Problem resolved. Internet access available - BUT IT’S NOT!! HELP

We had a tornado blow through on January 12th. We lost power, cell service and internet. Power and internet came back on the night of the 13th and we had power and internet all day on the 14th. Then on the 15th, the internet went back out and it’s been out ever since. They keep saying there is an ou

Questions

 • AT&T Internet Equipment

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Unable to log into email using any iOS device

I had combined ID's through ATT and ever since, we are unable to access our email. If we use a browser, we can log in just fine. I've contacted ATT, Yahoo and Apple with no resolution (this was 6 hours of phone calls) ATT decided that I could log-in using a browser, it was no big deal - except ALL m

Questions

 • AT&T Mail Login & Security

7

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0

Being billed more than promised.

Long story. I called to close an unused line in August for my business account. After closing the line, the representative asked if he could look at my account to see if he could save me money.  Unfortunately I gave him permission.  I was paying $539.77 per month for 10 lines.  I was

Questions

 • Wireless Billing

11

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0

Iphone carier lock

Hi i am student from pakistan some days ago i buy a iphone from a online store and now my phone shows carier lock i tried to unlock my phone frome the website but thay said its a stolen phone but i buy a pin pack phone plz help me i cant use my sim card and the store not taken my complaint

Questions

 • AT&T Phone Account

7

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0

Samsung Gear s3 Frontier carrier Unlock

I own a samsung gear s3 frontier. I am living outside us and want to unlock my carrier .Its current carrier is At&t i have owned it for last 1.5 yrs. I have tried unlocking it but At&t website says subcription for it was canceled more than 14 days ago. As I told I live outside us and am no

Questions

 • Samsung

6

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0

Closed

Paramount Channel

Where is the Paramount Channel on AT&T U-Verse in the Houston, TX area?

Questions

 • Watching U-verse TV

8

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0

Closed

phones from wallmart

do I have to buy one that says it's AT&T ready?

Questions

 • Other Phones & Devices

8

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0

Hardwire router to receiver

My BGW210 router is inside my home. The Cisco ISB7005 receiver is in the unattached garage. AT&T extender is not enough to get strong signal. If I hardwire with cat5 cable, what ports do I use on the router and the receiver?

Questions

 • U-verse TV Equipment

6

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0

phones from wallmart

I'am going to buy a wireless phone from wallmart, I have an AT&T account. Do I have to purchase let"s say, an AT&T Samsung, or any other brand that doesn't have AT&T on it?

Questions

 • Other Phones & Devices

9

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0

Port Number from Net10 to eSIM and AT&T Prepaid Plan

I need to port my daughter's phone number from Net10 to an AT&T prepaid plan. She has the new iPhone that only accepts eSIM. I wanted to purchase the plan online but it looks like the only option is to receive a physical SIM card. Is the best approach for this situation to go to an AT&T stor

Questions

 • More AT&T PREPAID Discussions

8

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Call back appointment from your customer support didn't happen

I called you several days ago to discuss my UVerse account. The wait was too long to continue on hold, so I was asked if I wanted a call back and I was scheduled a call back at 3:15 PM.  NO ONE EVER CALLED!  Why not???  

Questions

 • U-verse TV Account

6

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0

Error Code EDS4018

My wife and I both are getting the error message in the subject line when trying to set up cellular on our apple watches. We really could use some help. We cant get our number sync working and the sad part is we have been paying $10 a month each for the cellular service and don't have it?

Questions

 • Apple

7

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0

Fraud Canceled my Account

How can the Fraud department just cancel peoples account without any notice. I can see suspending the line post notification to the customer if a response is not met after a certain amount of time, but to just cancel it and take my lines we ported over is ridiculous! We need help here!

Questions

 • Wireless Account

11

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0

Can I Open an Annual Prepaid Tablet Plan Without Using a Credit Card?

Good morning. I would like to activate an iPad Pro data plan on the $300.00 / year, 20GB / month annual prepaid tablet plan. I am willing to purchase the SIM kit at Target (or wherever). I do NOT want to provide AT&T with a credit card number. No offense to AT&T, but I've had my cre

Questions

 • Account & Usage

9

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0

Delayed notifications from apps & messages

I have been experiencing an issue with notifications being delayed. Sometimes the notifications will say something like “5 min ago” or “9 min ago”, and the time that it's delayed varies, but it happens intermittently. I cannot replicate the problem on demand, it happens with apps and text messages.

Questions

 • Wireless Account

10

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0

Prepaid payment

Hey I'm not able to make a payment. It keeps showing "Account information is unavailable. Please contact the customer service

Questions

 • AT&T Internet Equipment

9

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0

Newsmax Cancellation

My aged mother has an AT&T Home Phone account that I manage for her. This is to notify you that I will advise her to terminate your service unless AT&T reverses the cancellation of Newsmax on Direct TV in the very near term.  Neither of us will utilize any AT&T service in the futur

Questions

 • Community lounge

7

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0

CL2940

The light on my screen goes off when I am not using it, it used to stay on 24/7. Does anyone know how I can get it back. Now it only comes on when I am using it.

Questions

 • AT&T Phone Features

12

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my Att/currently email account page no longer exist

Because at one time I was going to use Att Direct TV until I found out it involves a dial up connection to the old wall connection. It would incur having a phone line across my door way. That's exactly what senior advisers rule against. That's all I needed as a senior. So after I found this out from

Questions

 • AT&T Mail Login & Security

14

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My phone is CL2940 or Model# 84207

My phone is CL2940 or Model# 84207 The light on the screen used to stay on 24/7 now it is only on when I am using it. Is there something I can do to have it back on 24/7?

Questions

 • AT&T Phone Features

7

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0

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