
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Every time I try to log into yahoo.com email my att.net email sign in pops up?
Questions
•
AT&T Mail Setup
After my att.net account was hacked about a month and a half ago, my personal folders where I saved critical emails disappeared totally.
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
After being hacked all my new emails in att.net domain show up in the TRASH folder.
Questions
•
AT&T Mail Setup
I have ATT Internet and a landline phone (via internet) for many years. I have not had an ATT wireless phone for a long, long time and have not had any problems accessing my ATT/Yahoo email (bellsouth.net) until recently. During login it prompts me to "update my profile information". Since my wirel
Questions
•
AT&T Mail Login & Security
My husband updated the computer and was immediately unable to log into his snet.net email account. He attempted to reset the password as prompted. He reset it and was given a prompt to be sent a verification code to his cell phone number. The verification code never comes. This ha
Questions
•
AT&T Mail Login & Security
After using this page to help resolve a serious problem with ATT email... I logged on to find that the ability to POST comments or reply to messages HAD BEEN REMOVED. Guess we will have to start a Google page... dedicated to posting this entire page!
Questions
•
AT&T Mail Login & Security
Why in the world can I not log into my att yahoo email unless I have a text message phone? I do not have a cell phone number to give even if I wanted to! I only have a landline that does not receive text messages for the verification code. I am completely unable to access my email otherwise and need
Questions
•
AT&T Mail Login & Security
Recently I was locked out of my e-mail for 24 hours because ATT, despite its claims of attention to accessibility, apparently doesn't recognize that about a third of older and disabled Americans don't have cell phones and can't receive text messages. Their site now insists that I register a cell pho
Questions
•
AT&T Mail Login & Security
Some of my members are not receiving emails from our Zoom account. They use to receive them, but have not been able to for the past 3 or 4 months. It is only happening with my bellsouth/att members.
Questions
•
AT&T Mail Features
My wife has lost access to her email address. She has a sub-account. I am unable to use the main email address to access and reset her email address. When we try to reset her email address, it bounces. Would like to unlock this sub-account email address and reset the password so she can use. Any ide
Questions
•
AT&T Mail Login & Security
Recently my e-mails sent to anyone with a gmail account are undeliverable. The message I get is that I need to authenticate with DKIM and/or SPF. I don't know how to do this and ATT support said they did not have access to the servers to do this. Any suggestions? Below is the message: Sorry,
Questions
•
AT&T Mail Features
I am getting two copies of some of my emails. I got two from Harris Teeter customer service today. They were exactly the same. Any ideas?
Questions
•
AT&T Mail Features
Please send me link to log into my email address
Questions
•
AT&T Mail Login & Security
It appears that sbcglobal is scrubbing or blocking certain emails from ever reaching it's inbox. This has been tested on multiple systems. Emails come to gmail no problem but never show up on sbcglobal. This is a major issue at least for us because it prevents us and some of our customers from actua
Questions
•
AT&T Mail Features
Last week we started getting complaints from customers that they were not getting our emails. Reviewing server logs we found that half the emails going out are bouncing with the error SMTP; 553 5.1.8 <[email scrubbed]>... Domain of sender address [email scrubbed] does not exist Nothing has c
Questions
•
AT&T Mail Features
I was abruptly locked out of my 2 email accounts approx a year ago. I called ATT, the tech was not able to get me in either. We were on the phone for an hour. He didn't know what the problem was. It is extremely frustrating as ALL of my email & other accts are link
Questions
•
AT&T Mail Login & Security
I'm trying to connect my @sbcglobal.net with Outlook. Google said that you still do it without an additional Password app, but I still can't connect via Outlook 'add a new account' option. Does anybody know what kind of encryption method, port # and imap/smtp setup I need?Appreciate
Questions
•
AT&T Mail Setup
Closed
I am not receiving emails from some senders. The emails are not going to inbox or spam folder. The same emails ARE being received via my alternate email address. It is only my att.net address having issues. Any suggestions on where to start investigating this issue?
Questions
•
AT&T Mail Features
I have been experiencing an issue on my att.net account and it is now November 2023. Some emails never reach me. The emails do not show up in my account when I access the account via a web browser so I am thinking that any "cookies" on my device are not the issue. Like others asking on
Questions
•
AT&T Mail Setup