Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (7.9K)

Activity
bellsouth email "don't have account details needed to complete your request"

I have been dealing with this for over a year now. Numerous phone calls, and chats, the last phone call I was told "we will add your phone number to the account so it can be used to reset. This will take approximately 30 days to take effect" waited patiently 30 days nope not working. This is affecti

Questions

14

1

0

Read only

I added my email address ([email scrubbed]) to mailbox management but somehow it went to read-only. I tried to remove it from read-only but it says said the email address would be deleted. How do I remove ([email scrubbed] ) from read-only and add it to the current mailbox management?

Questions

12

1

0

Accessing email account after a death

My mother passed in 2015. I do not have her email password but would like to access the account before closing it if possible.  No idea how to open her email.

Questions

21

2

0

Lost SBCGlobal password

I need to reset my @sbcglobal.net e-mail and I do not remember the answers to my security questions. Any other options?

Questions

20

1

0

Unable to Access SBCglobal Email Address

I no longer remember the password to my old SBCglobal email account, and I do not know the answers to my security questions since based on when the questions were created (either when account was first created or when AT&T acquired SBCglobal), the answers could be anything. I have used the tempo

Questions

17

1

0

Cannot Use bellsouth.net Email

Since sometime between 9:00-12:00 EST I can no longer access my bellsouth.net email account. My mail client no longer connects to the server nor can I log into currently.com (It just gives the error "Not Found on Accelerator").  Resetting my password has no effect, I can use it to log into ATT

Questions

37

5

0

bellsouth.net email problem

I haven't used in a while and I need to log in but I keep getting It’s not you, it’s us We hit a snag and can’t complete your request right now. Give it some time, then come back and try again later. Is ther a customer support numer I can call?

Questions

13

1

0

att.net Inbox not working

I have an att.net email account from which I can send emails, but I cannot receive messages (Inbox is empty). No filters are on.  I have made multiple calls to AT&T with no success.  They keep promising to have someone call me back but no one ever does.  They then referred me to

Questions

28

8

0

Can't change password

Got a new phone and don't remember email password. Account won't allow me to change it. Says it doesn't have enough information and give error 205.2. Tried everything I can think of. Can't get into it in email app, Yahoo app, Yahoo web. Still get emails loading on old phone but not on new one. 

Questions

14

1

0

my outgoing fax through nextivafax.com do not go because sbcglobal.net does not have SPF

my outgoing fax through nextivafax.com do not go because sbcglobal.net does not have SPF. Is there a solution

Questions

18

7

0

Emails not being received from a specific email account

A couple weeks ago, I stopped receiving emails from my accountant. His emails are being blocked by mx-sbc.mail.am0.yahoodns.net.  How do I get his emails to again be received by me?

Questions

40

8

0

Missing Subaccount

AT&T "disappeared" one of my subaccounts out of the blue. That was the primary email address I was (dangerously & stupidly apparently) using for EVERYTHING. I desperately need information that's in the emails in that subaccount! Although this seems to be a fairly common occurrence & is a

Questions

10

3

0

Closed

Email Sub-Accounts are missing

ALL of our sub-accounts ending in (bellsouth.net) are no longer linked to our main account. This is NOT something we did or approved for AT&T to do. We cannot manage them, disable them, update passwords, etc. This is causing major issues since early September 2022. Password reset will NOT work

Questions

85

3

No Access to Sub Accounts

All of our email sub accounts are no longer associated with our main email account. Something changed recently and outlook kept trying to access my email and locked me out.  NOW, I have no way to reset the password because it was a sub account AND when speaking to customer service I was told t

Questions

118

5

0

Unlink bellsouth email from my att account

I used to have Bellsouth before ATT bought it and still have a Bellsouth email I only viewed separately using the yahoo mail. I decided for some reason it would be good to add my Bellsouth account to my ATT account under the My linked accounts. I did not know that would result in having to share th

Questions

23

3

0

Viewing yahoo.com and sbcglobal.net email accounts in one - syncing issue

I used to have both emails on one account. Now on the phone works, but on my computer, I cannot link these two. When I am logged into my sbcglobal account it does not allow me to add yahoo account, and when I am logged into my yahoo account, I can see the sbcglobal account, but it has a sync error n

Questions

20

3

0

Accepted Solution

Can't create sub-accounts

What is this supposed to mean and how is it resolved? I've seen several discussions with no solutions given, We apologize for the inconvenience, but your account type does not have the option to add subaccounts.(PUM339) Why let me go through the entire process just to tell me this after clicking s

Questions

30

4

0

Needed: Documented procedure to change email password for sbcglobal.net domain for Safari that works every time.

I would like to change my sbcglobal.net email password regularly and continue to use my Apple Mail on iOS devices and Outlook on my PC. Could you please provide a documented procedure to accomplish this? 

Questions

6

1

0

Call back number 844-519-7072 not working

This AM I got a call from AT&T Digital Assistance with a call back number (844-519-7072) and a "ticket number" (ERAM276500000153) and a 4-digit code to enter (3325). I entered the latter but was told it was invalid and now I cannot reply to that telephone call. Please help!! I have zero acces

Questions

200

3

0

Create new folder

New Mac computer. Have had AT&T email forever. There is not a "Create new folder" under folders column. How do I create a new folder or get that option back. Thank you.

Questions

13

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.